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Typsy Reviews 152

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TrustScore 4.5 out of 5

4.7

Educational Institution
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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers praise the platform for its self-motivating, encouraging, and refreshing learning environment, highlighting the short, clear, and educational video clips that make lessons personal and easy to understand. Many appreciate the ability to learn at their own pace, which helps them improve their work efficiency and build their careers and leadership knowledge. However, some people were dissatisfied with the online training format, preferring in-person instruction. A few reviewers also mentioned issues with the quiz completion process, where receiving a "badge" did not always signify full course completion. Additionally, some found the refresh rates between screens after quizzes to be slow, and a small number felt the content lacked advanced, role-specific material.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, praising the platform for its clear,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jonathan Leon from ARUBA i like the way the short films go in details and show examples, or a work scenario were the person teaching the course was involved it makes the lesson more personal and eas... See more

Rated 5 out of 5 stars

The lessons were very brief and straight foward, i really acknowledge the excellent delivery of the message.i pray and hope this will continue always. Thank you so much we have benefitted alot.

Rated 5 out of 5 stars

It is a great platform for continuous learning. I have done few courses so far and looking forward for continuing this online journey. There are several topics I found interesting, and I am planning... See more

Rated 5 out of 5 stars

I have experienced Typsy to improve my qualification and improve my skills in hospitability field and I found this site much better to improve my skills. I hope Typsy will help me to built my bright f... See more

Company details

  1. Educational Institution
  2. Hospitality and Tourism School

Written by the company

At Typsy, we believe that every hospitality experience counts and that great service is powered by the skills, confidence, and passion of its people. That's why we created Typsy, a platform that delivers high-quality hospitality skills content, community, and tools to help professionals and organizations stand out and flourish. With over 300,000 learners in more than 60 countries worldwide, Typsy courses are specifically designed to help the hospitality industry thrive.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

152 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Jonathan Leon from ARUBA Eagle Resort

Jonathan Leon from ARUBA
i like the way the short films go in details and show examples, or a work scenario were the person teaching the course was involved it makes the lesson more personal and easier to understand the point.

24 May 2025
Unprompted review
Rated 3 out of 5 stars

I am new to Typsy

I am new to Typsy. The format and length of the videos seem very long for front line staff to take part in. We rolled out OSHA for all staff to complete. When I went though the training, it felt very unlikely many people would have the time and would struggle with the quizzes. This will hurt participation.
Also, the refresh rates form screen to screen after quizzes are completed and moving to new content is slow.

8 May 2025
Unprompted review
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Reply from Typsy

Hi RC,

Thanks so much for taking the time to share your feedback – we really appreciate it.

At Typsy, we design our training in short, bite-sized lessons because we know how busy hospitality teams can be. The goal is to make it easy for staff to learn in just a few minutes a day – without needing to spend long periods in front of a screen. That said, we’re always looking for ways to improve and better support your team’s learning experience.

We’d love to understand more about what kind of format would work best for your staff. Could you share a little more about what you think would make training more accessible and engaging for your team?

Looking forward to your thoughts!

The Typsy Team

Rated 3 out of 5 stars

Need to use Incognito mode let Typsy down

The platform is great, getting onto to it through incognito mode rather than an an app or straight from browser does not make it easy to use or encourage staff to use the platform

22 April 2025
Unprompted review
Typsy logo

Reply from Typsy

Hi Brad,

Thanks so much for your feedback - we’re really glad to hear you’re enjoying the Typsy platform overall! 😊

We’re sorry to hear you’ve been having trouble accessing Typsy easily. That definitely shouldn’t be the case, and we’d love to help get it sorted for you and your team.

Could you please email us at hello@typsy.com with a few more details? It’ll help us assist you faster if you can include:

- The exact steps you're taking to access Typsy
- Why you’re needing to use incognito mode to log in
- The name and email linked to your Typsy account

We’re here to help and want to make sure your team has the best experience possible.

Looking forward to getting this resolved for you!

Rated 5 out of 5 stars

This is the best learning platform that…

This is the best learning platform that i have ever been to.

Enjoying every bit.

Courses are simply explained. Easy to understand.
Impactful knowledge.

In my Swahili language, Naipenda sana. I love it too much.

18 April 2025
Unprompted review
Rated 5 out of 5 stars

Typsy great tool

Hi Typsy,
I absolutely am enjoying Typsy courses and training. thank you.
It is suitable for my style of learning. easy to follow and and simple the navigate.

14 April 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Typsy

Working in the busy HR department I was able to pause the course and pick up where I left off! There is no way I could have complete all the entire course in one go. I love the variation of the short courses wonderful on improving knowledge for hospitality professionals. I am looking forward to doing more on this platform just received my first badge and I am super excited! Whoohooo!!

2 April 2025
Unprompted review

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