TWO MEN AND A TRUCK® Reviews 

7,788
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,229 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, courteous, and exceptionally hard-working, often completing jobs efficiently and quickly. Many people highlight the teams' politeness, friendliness, and careful handling of belongings, ensuring items arrive safely. The service is frequently described as excellent, with consumers appreciating the smooth process and punctual arrivals. However, some customers found pricing higher than expected. A few also reported occasional damage to belongings or properties, and perceived inefficiency or inexperience from staff.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

Reviewers highlight positive aspects of service, with many customers praising the efficiency,... See more

Price

Customers had ambiguous experiences with price, with many reviewers expressing dissatisfaction, citing that... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising the efficiency and... See more

User experience

People report positive experiences with the user experience, often describing it as fantastic, seamless, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The delivery team were asked to pick up a 150kg steel and concrete bar table from a carrier warehouse and deliver it to a second-floor city apartment within Newcastle. No fuss, and with a lot of physi... See more

Company replied

Rated 5 out of 5 stars

I have used other removalist companies in the past. And rarely did all the guys work consistently (almost always) so the jobs took a long time. I have now used 2 men & a truck 4 times. They all wor... See more

Company replied

Rated 5 out of 5 stars

We've just used Two Men and a Truck and I cannot recommend them enough The Geelong team were excellent, wrapped everything up to protect it which I've never had before. The men were so lovely and so... See more

Company replied

Rated 5 out of 5 stars

The two removalist we had were strong on communicating their arrival time and any delays. They were also very considerate of the contents of our boxes and furniture. When they delivered our load to th... See more


Company details

  1. #2 of 6 best companies in Moving Company
  2. #4 of 4 best companies in Moving Supply Store
  3. #1 of 1 best companies in Piano Moving Service
  4. #9 of 11 best companies in Storage Facility

Written by the company

From humble beginnings in a backyard caravan, the story of Two Men and a Truck is both personal and heartfelt. Since its inception in 1993, this family-owned business has taken its traditional values and matched it with forward-thinking vision, to grow from one truck and two men to almost one hundred trucks and three-hundred + men to carry out over 16,000 moves each year.

Two Men And A Truck

Written by the company

Local Removalists Moving You Up and Down the Eastern Seaboard.
We may have begun in a suburban backyard in Sydney, but Two Men And A Truck has since gone Australia-wide to bring you the highest quality in removalist services anywhere in our sunny country. From personalised packing services, to comprehensive insurance, clean up and waste removal and even storage, we can make your move around Australia the most hassle-free you’ll ever undertake!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

8K reviews

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Replied to 95% of negative reviews

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4.6

All reviews

(7,788)

1,128 reviews in the last 12 months

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Rated 5 out of 5 stars

The team worked hard all day and the…

The team worked hard all day and the move went very smoothly. They were extremelycareful with fragile items and at making sure they didn't knock the walls etc with items or boxes. they were all very friendly and helpful throughout the day. thank you!

17 July 2026
Rated 5 out of 5 stars

Saved by 2 men and a truck

I made an urgent booking late on Friday afternoon and I had a team of 3 at my place before 8am the following day!
They did a great job and certainly saved my huge problem of being let down by a different company on the Friday.

18 July 2026
Rated 5 out of 5 stars

The two removalist we had were strong…

The two removalist we had were strong on communicating their arrival time and any delays. They were also very considerate of the contents of our boxes and furniture. When they delivered our load to the new apartment, again they were considerate of the tight access points and managed the process from beginning to end with no issues. Strongly recommend this company’s services.

18 July 2026
Rated 4 out of 5 stars

House Move

We used Two Men and a Truck for our recent house move. They were efficient and careful moving our larger furniture and white goods and were happy overall with everything. Thank you!

10 July 2026
Rated 4 out of 5 stars

Good Service and Well Done

Thought pickup location, 4 sets of stairs in narrow apartment. Moved items and got the job done at delivery. Some minor damage to IKEA units and Screen Door but minor with the amount of items moved. Well done. The truck was fairly tight in regards to picking up goods, would be good to have a larger one for 2 bedder apartment.

16 July 2026
Rated 4 out of 5 stars

A little disappointed with 2nd trip

Yes TMAAT for every move, although the last couple have been just a little lacking. Latest move, the guys were great, very friendly, took care, and placed things exactly where I wanted them. That was the first trip. The second trip was a different matter. They obviously didn’t want to do a second trip. They speed through it not packing the truck too well, so even though there would have been plenty of room for everything there was still a fair bit left behind & unloaded what they did take with no care and dumped everything in the garage without checking where things were meant to go. I am a woman in her fifties with knee and back issues, and the guys left behind the heaviest and hardest items for me to move. I had to go and hire a patch truck to finish the move and now I am injured further as it was 3pm and I had no choice but to move the items myself. And today I know need to pull everything they dumped in the garage out so I can find the boxes of essentials that should have gone into the house.
Very disappointed in the guys for the second trip and for leaving items behind. A job not complete and what was completed in the second load was pretty poor.
The last two moves have been disappointing, and now I am rethinking my choice of movers.
The packers were good although many boxes not labelled at all and others labelled with just a room number which I was not made aware of which room they called each room, making it very difficult to unpack and find boxes of essentials. Other than that they were polite and friendly and fast.

17 July 2026
Rated 1 out of 5 stars

They rammed the trolley with the fridge…

They rammed the trolley with the fridge on it into the glass sliding door track bending it and taking paint off then the door wouldn't close. When I informed them of this he said he could fix it which he used a kind of vice grip kind of tool to straighten it which scratched more paint.

12 July 2026
TWO MEN AND A TRUCK® logo

Reply from TWO MEN AND A TRUCK®

Hi Leannne, we are very sorry to be reading your review. I have spoken to our
aftercare team and was not able to find any similar concerns. If you could please email us at
aftercare@twomen.com.au along with your booking name and job ID# we would be more than happy to look into your concerns.

Rated 5 out of 5 stars

Both guys were friendly and worked well…

Both guys were friendly and worked well even though it wasn’t an easy job. I appreciated their patience and persistence:)

10 July 2026
TWO MEN AND A TRUCK® logo

Reply from TWO MEN AND A TRUCK®

A very skilled moving team. We are very lucky to have this team within the TMAAT family. Thank you Leni for entrusting TMAAT with your move.

Rated 4 out of 5 stars

Graceville Move

The removalists did a wonderful and moved everything with great care. However, even though it was mentioned in the video call that the beds would need to be disassembled and reassembled this wasn’t passed onto the staff and they didn’t bring tools to do this. It was lucky that my friend had her tool box at the new house and could go and get it.

11 July 2026
TWO MEN AND A TRUCK® logo

Reply from TWO MEN AND A TRUCK®

Thank you John for entrusting TMAAT with your move, we are very sorry for the mishap during your move but we truly thank you for your very kind and considerate feedback. We
hope to be of service for you again in the future

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