TWINT Reviews 143

Scam and not efficient app

Totally unreliable
I paid for parking with payby phone and ten minutes later twint notifies me that my payment has been cancelled leaving me parked illegally and ten minutes from my car
Twint is not fit for purpose

I was scammed and immediately contacted Twint to try and stop or reverse the transaction. Their response? “You authorized the payment, so it’s your problem.” No investigation, no empathy, no meaningful support—just a generic response.
Twint markets itself as a secure and convenient Swiss solution, but when it actually matters, they do nothing to help victims. If you’re vulnerable or misled, don’t expect any assistance. You’re on your own.
Extremely disappointed in the lack of accountability and basic consumer protection.
Avoid Twint if you care about security or support.

I am accepting payments via Stripe and a custom checkout page called Checkify. Twint works well for my e-comm business in such a combination: the store demonstrated proper sales and nice conversion in Q4 2024.

I'm beyond frustrated with TWINT! For the second time this week, their service went down right in the middle of lunch. It's ridiculous that a payment service can't stay operational during peak hours when people actually need it. I was stuck in line with no way to pay, and it was incredibly embarrassing.

This isn't just a one-time thing either. TWINT's reliability has been awful lately, with frequent outages and glitches. They also have poor customer support, and trying to get any help is a nightmare. Their app is slow, and half the time transactions don't even go through. For a country like Switzerland, we deserve a payment service that actually works. Avoid TWINT if you value your time and sanity!

The app worked for a while then stopped. Deleted and downloaded again and the system is so screwed up it won't let me register again...customer service sends you through an overcomplicated process.
Forget it...I can live without it 👎

Must have in Switzerland. Best App if you like to live cash less. Easy payment and easy money transfers within seconds.

A wasteful vanity project for swiss post. Never works when you need it to and only survives because Swiss post refuses any other payment method.

Slow. Ridiculously slow for money to arrive. It would be faster to make a bank transfer. What's the point?

They basically sponsor scammers, easy to pay, impossible to get money back as they don't take any responsibility on the transactions, but charge a nice commission for them. I've requested my money back on a small transaction and nothing happened, as the authorities are useless as well, rather stay away from this scam! I'm cancelling my wife's and my account as well. Rather use credit cards for transactions, at least you have an insurance with it. With Twint, you are guaranteed to be scammed and abandoned. Beware of this, anybody can have an account from the moment you have a phone number and it is so easy to get an untraceable one. STAY AWAY FROM THESE SCAMMERS, I AM SURE THEY COLALBORATE WITH THEM TO GET MORE COMMISSION AND JUST DON'T CARE WHATEVER YOU SAY OR WANT, EVEN IF JUSTIFIED.