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Twickets Reviews 

9,023
•
TrustScore 5 out of 5

4.8

Event Ticket Seller
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Review summary

Created with AI, based on recent reviews

Looking at 2,365 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the platform for offering a clear, quick, and remarkably straightforward process when purchasing or listing tickets. Consumers also appreciate the fair pricing model and the ability to secure great seats without dealing with inflated scalper fees. Some reviewers were not happy with transactional aspects of the resale experience, specifically noting frustrations regarding seller fees and difficulties with adjusting ticket prices. A few other people also felt that the fixed fee structure remained problematic when selling tickets below face value, while others mentioned receiving lowball offers.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting how quick, simple, and... See more

Website

Consumers find website to be positive, highlighting that it is very easy to list and purchase tickets through... See more

Service

People report positive experiences with service, noting that listing tickets and buying them is a super... See more

Price

Reviewers highlight positive aspects of price, noting that tickets are consistently available at fair face... See more

Order

Reviewers mention positive feedback about order processes, highlighting that it is easy to list and purchase,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant – Twickets to the rescue! I've had an incredible experience selling tickets through Twickets. I've sold tickets for The Proclaimers in Brighton, The Avalanches in London an... See more

Rated 5 out of 5 stars

Twickets is a really efficient platform and enabling plenty of joy here. Though those hot tickets, they appear like shooting stars and you'd best ensure your account and payment methods are set up or... See more

Rated 5 out of 5 stars

I'm unfortunately no longer able to attend a concert next month as my wife is having surgery & Twickets made the process of selling my tickets to another interested party really easy. Ironically, I... See more

Rated 5 out of 5 stars

Listed a ticket which sold in less than an hour. System is clear and easy to follow. Have bought and sold tickets through Twickets on several occasions and have had nothing but positive experiences.... See more

Company details

  1. Event Ticket Seller

Information provided by various external sources

Twickets is a fan-to-fan ticket exchange that enables fans to buy and sell spare tickets at face value or less for concerts, sports, festivals, and the arts. You can trade tickets securely through our service, with payment and delivery all agreed upfront. We protect both sellers and buyers under our Twickets Guarantee, and our dedicated team of human moderators ensures that all tickets are listed at face value or less prices.

Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(9,023)

2,146 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Really Easy Process

I'm unfortunately no longer able to attend a concert next month as my wife is having surgery & Twickets made the process of selling my tickets to another interested party really easy.
Ironically, I'd bought the tickets from Twickets in the first instance. Also an incredibly easy process.

28 October 2026
Unprompted review
Rated 4 out of 5 stars

Relatively easy process

Relatively easy process. Uploading the ticket for sale was slightly confusing due to the way 2 tickets (selling 1) were sent to me. But got there ok after several failed attempts. After that it was a ‘watch and wait’ and 3 days before the concert the ticket was sold. I set the price below the face value to generate interest. It was on sale for c. 4 weeks before sale. The positive aspect was that there was no requirement to do anything on sale, funds were just sent to me. And the buyer was able to download the sold ticket. Very pleased with the service, just a star off for the confusion uploading it, but i would highly recommend the service. And consider your selling price.

28 October 2026
Unprompted review
Rated 5 out of 5 stars

first time i had used twickets to sell…

first time i had used twickets to sell and didn't know what to expect when i had a email to say i had sold the tickets.But i had a lot of emails telling me what to do and making sure that everthing went smooth and it was quite an easy process.

23 October 2026
Unprompted review
Rated 4 out of 5 stars

It was quick and easy to secure the…

It was quick and easy to secure the tickets. However my one gripe is being limited to the PayPal platform. It has too many steps and I've lost tickets previously because it hasn’t worked. I'd prefer an instant payment from my bank or Apple Pay etc.

27 October 2026
Unprompted review
Rated 5 out of 5 stars

Easy Listing

Easy to list and purchase. Issue with being unable to purchase a particular listing. Fast response to my enquiry. And always fair pricing!

26 October 2026
Unprompted review

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