Tvfix Reviews 

274
TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Doesn't work, pos! After reading reviews, hate to sound nasty about it, it's made in China. I know, ALOT of things are. But, this thing, connecting to my phone, tv, and wifi? The, watching me or looki... See more

Rated 1 out of 5 stars

After ordering I got an alert from TV FIX stating id need to buy an additional product to get my local channels and they added on $23+ for a protection plan that I didn't want. I sent an email canceli... See more

Rated 1 out of 5 stars

WELL I GOT TOO BEEN ONTO MY BANK CANCELLED MY CARD THEY TOOK £147.97 FROM MY ACCOUNT FOR ONE ANTENNA PLUS SETUP TO COLLECT 34.99 NEXT MONTH, IVE NOTIFIED THEM WHAT I HAVE DONE AND THAT MY BANK HAS PAS... See more

Rated 1 out of 5 stars

TVFix is a scam. Don’t waste your money. It does not give you channels that you would ordinarily pay for. When you call to get a refund, they immediately offer you 30% off When you demand a refu... See more

Company details


Contact info

1.1

Bad

TrustScore 1 out of 5

274 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.1

All reviews

(274)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Thanks for all the reviews

Thanks for all the reviews. I was serious about ordering the tv/fixer. but since I read the reviews, I would not order one for anything. They should be banned from selling these.

9 October 2020
Unprompted review
Rated 1 out of 5 stars

Don't buy this item

I ordered 2 of these units and neither one of them would work on my 2 TV's. I did get as far as the SET ME UP page but nothing after that. They gave me a 20% refund on my credit card. I now have 2 units so if anybody wants them and knows how to make them work contact me.

8 October 2020
Unprompted review
Rated 1 out of 5 stars

Scamming Grandma

I would give it 0 but not available...I am a 70 yr old recent widow living on fixed income trying to make ends meet. Thought this would help me keep TV for entertainment thru Covid 19 but have been ripped off by scammers. The 2 TVCasters I ordered do NOT work at all....I was told if I paid to send them back they would give me refund....return shipping is almost as much as refund !! I am out $56.99 and feel really stupid and mad that they get away with scamming people like me...I am writing the BBB and Alabama State Attorney General

8 October 2020
Unprompted review
Rated 1 out of 5 stars

I would have left "0" stars if…

I would have left "0" stars if possible.
The customer service is horrific. Response time is delayed, and they tend to ask for the same information over and over, even though it is in the email chain.
I reached out initially on the 3rd day after receiving the item - (in late August); sent it back (when I finally received a return shipping address) sent confirmation of delivery to the rep, and still have not received my refund.
Do NOT deal with this irresponsible, unreliable company -- I was stupid, please learn from my mistake.

7 October 2020
Unprompted review
Rated 1 out of 5 stars

Ordered once they charged me for 2…

Ordered once they charged me for 2 orders, Their phone number does not work. I have tried to reach them for a week. I get: keep the product and they will give me a 20% discount from 2 on line sources. You only have 30 days to return and I cant get an address to return the merchandise to. Don't order from them. SCAM

7 October 2020
Unprompted review
Rated 1 out of 5 stars

Do not buy this junk

Do not buy this junk. It does not work and is a waste of your money. You get a great picture of your Cell on your TV and that is all. This company needs to be stopped NOW. They should not be allowed to sell this crap to hard working people. I am extremely disappointed in this product.You have no place to turn for help it does not exist. STAY AWAY !!!!!! It should not get any Star period.

6 October 2020
Unprompted review
Rated 1 out of 5 stars

Ordered 3 units setup one was not…

Ordered 3 units setup one was not impressed just mirrored my cell phone with small picture. Tried to get channels I always watch but had to pay so it does not do what they say for FREE! Trying to find out how to send it back but there is no info because it ships from CHINA. GOOD LUCK will call credit card company to block charges.

5 October 2020
Unprompted review
Rated 1 out of 5 stars

A complete waste of $90

A complete waste of $90. Ordered this to get extra channels. Does not work at all and there is no one to get help from. A total scam. Do NOT order.

4 October 2020
Unprompted review
Rated 1 out of 5 stars

I ordered 3 TvFix casters and an…

I ordered 3 TvFix casters and an antenna (apx $160 for everything).
First of all let me say none of them work! Secondly, there was no online confirmation, receipt or paperwork with my order only charges on my credit card. I emailed the company for a return authorization. They responded but not in a helpful manner. I have clearly asked 3 times for a return authorization but have been getting the run around. I wish I would have done more research before ordering. I hope this will help others.

4 October 2020
Unprompted review
Rated 1 out of 5 stars

I returned my three tv fix 149.00

I returned my three tv fix 149.00. It just didn’t work. There wasn’t any paperwork in the box. So I returned it to the address on the box . It went to shipping not return. They said there wasn’t anything they could do. So I’m out 149.00 Do not order this product. I repeat do not order this. You won’t get your money back.

2 October 2020
Unprompted review
Rated 1 out of 5 stars

I wish I would have read these reviews…

I wish I would have read these reviews before I purchased this product. Returned the product that was misrepresented in the ad. They refunded all but $8.95 and say that is the shipping cost. I do a lot of shipping and this shouldn't have cost more than $3 to ship. That is how they are making their money. Inflated shipping costs. The product SUCKS!!!!!

30 September 2020
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT

SCAM ALERT
Started to place an order, but never completed the transaction. I stopped to get reviews and a better understanding of how it works. During that time, I got a confirmation email for my order. Relied immediately to cancel with no response. Stayed on hold with Customer Service for over 30 minutes before they disconnected. Ended up contacting my creditor to stop the transaction. DON'T DO IT!!!!

25 September 2020
Unprompted review
Rated 1 out of 5 stars

For those disappointed consumers

I have not purchased or used the product. But, I am looking at the reviews as I was considering ordering it. For the folks who feel they got screwed, write to your (cc a copy to the company's) State's Attorney General. I have much success with this method in the past and encourage others as well. You can find them under your State.gov website

23 September 2020
Unprompted review
Rated 1 out of 5 stars

BAD (NOT ETHICAL) COMPANY & CUSTOMER SERVICE

BAD (NOT ETHICAL) COMPANY/CUSTOMER SERVICE ON A PRODUCT THAT DOESN'T WORK - I ordered but then changed my mind within minutes. I called to cancel right away and the rep talked me Into giving it a try - offered a partial refund and I was told I would have no risk of just trying .. that I could return it for a full refund including shipping. When I emailed about returning them (since they don’t work) I didn’t receive a response at all ... second email and still no response. I called just now and I’m able to return them but I have to pay shipping! Their “Company policy” says so ... no exceptions. I asked about whether it’s also their company policy to lie to their customers. The supervisor’s responses were like a recording - that It’s not company policy to provide a prepaid shipping label and that she’s not able to disclose any other information (though I’m not sure what information she was referring to - I was just asking to speak to her boss / someone higher up). She would not transfer me to anyone else no matter what. I was polite and kept it clean (and both ladies were friendly enough as well) but I also let them know it was awful for their people to lie to their customers to get them to not cancel their order.

21 September 2020
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look