Tuttosport Reviews 44

I’ve never dealt with a company that works this hard to avoid honoring a warranty.

I reported a failing Adria26 battery more than a month ago, well within the warranty period. The bike was 8 months old, fewer than 600 miles, and the battery was shutting off at half charge — a clear defect.

Tuttio ignored the issue for weeks, then resurfaced with a canned message claiming “performance may decrease under high load” and offering me a $379 ‘discounted’ replacement instead of honoring the warranty. They didn’t address the defect, didn’t acknowledge the documentation I provided, and didn’t offer an RMA.

It feels like they’re intentionally dragging this out to run down the clock so they can say the warranty expired. That’s not customer service — that’s avoidance.

If you’re thinking about buying from them, be aware: once they have your money, support becomes slow, dismissive, and focused on upselling instead of fixing legitimate problems.

Well I was going to just edit my review. But here I go writing another one about their customer service and the extra $26.50 for shipping insurance. Well I've jumped through hoops trying to get another bike since someone else was able to sign for"MY PACKAGE "and steal it. Still haven't spoken to a single person on the phone.vThen they said they would just send me a new bike. Lies!All Dreams they sell to No avail. Oct 31,2025 I received well was supposed to anyways. I've contacted a lawyer and retaining her for this fraud.5 starS down to NO STARS

They try to use the Sinner case just to have the people reading it… like alway, no truth just smoke.
I read the article and pf course just already know terms, no news, but the title sounded like a fatal judgment.