Tuscany Leather Reviews 

6,972
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 463 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and craftsmanship of the leather products, highlighting their durability, classic styles, and elegant designs. Many appreciate the efficient ordering process and the fast, reliable delivery service, noting that items arrive well-packaged and promptly. The company's responsive and helpful customer service also contributes to a smooth shopping experience. However, some customers also noted specific design elements needing improvement, such as internal lining or compartment sizing. A few reviewers experienced issues with product functionality, including latches not securing properly or clumsy zippers.

What people talk about most

Product

Consumers find product to be positive, consistently praising the high quality of the leather, craftsmanship,... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellent leather, craftsmanship,... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting its speed and... See more

Service

Users describe positive interactions with service, highlighting the responsiveness, helpfulness, and... See more

Order

Clients share positive opinions on order, with many expressing satisfaction with the ease and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company provides top quality Made in Italy leather goods. Some companies offer griffe and marketing which makes product price sky rocket with same quality. TL offers exquisite workmanship for... See more

Company replied

Rated 5 out of 5 stars

Thank you once again Tuscany Leather for making My Wife Mary a Happy Lady. She received two bags (now spoilt for choice) which she was not expecting... She was exceedingly impressed with the person... See more

Company replied

Rated 5 out of 5 stars

I bought Shanghai backpack in pale yellow, very lovely color, really like it. The design is very chic, compact size but can keep all needed stuff including small water bottle. Very thoughtful design w... See more

Company replied

Rated 5 out of 5 stars

I received my package very quickly. It was well wrapped and surcurely packed. Inside was a lovely box and Inside was my exquisite hand made leather belt.wow was/is fantastic I absolutely love it.i... See more

Company replied


Company details

  1. Leather Goods Store
  2. Bag Shop
  3. Bags and Luggage Store
  4. Fashion Accessories Store
  5. Handbags Shop
  6. Luggage Store

About Tuscany Leather

Written by the company

La prima pelletteria italiana online fin dal 2004!

In Tuscany Leather realizziamo pelletteria italiana di lusso.

Tutti i nostri prodotti sono realizzati in Italia e utilizziamo pelli italiane conciate al vegetale.

I nostri prodotti sono a basso impatto ambientale. Tutte le nostre pelli provengono dallo scarto dell'industria alimentare e sono interamente realizzate in Italia. Dal 2021 utilizziamo anche fonti rinnovabili per la nostra produzione.

La nostra gamma di prodotti copre:

  • borse a mano donna
  • borse a tracolla
  • zainetti donna
  • zaini in pelle uomo
  • borse da lavoro in pelle
  • borse medico
  • portadocumenti in pelle
  • borsoni da viaggio in pelle

Realizziamo inoltre anche articoli personalizzati tramite incisione a laser, per fare in modo che ogni pezzo possa essere considerato unico.

Offriamo spedizione in tutto il mondo e reso gratuito.

Visitateci e iscrivetevi al nostro VIP CLUB per ricevere un buono sconto del 10% sul vostro primo acquisto.

Tuscany Leather accresce la tua fiducia

Written by the company

Offriamo il reso gratuito fino a 60 giorni dall'ordine
Dal 2004 abbiamo affinato l'arte della soddisfazione del cliente. La soddisfazione del cliente rappresenta da sempre il nostro valore aggiunto che ci ha permesso di diventare azienda leader nella produzione e vendita di articoli di pelletteria di alta gamma. Non solo, ma il cliente è diventato il nostro ispiratore nella creazione e nel miglioramento dei nostri prodotti!

Consegna gratuita e reso gratuito 60 giorni dall'acquisto.

La nostra logistica integrata permette l'evasione dell'ordine in meno di 24 ore dalla ricezione

La spedizione gratuita consente la ricezione dell'ordine in tempi brevi. Non sei soddisfatto dell'acquisto? Tuscany Leather consente di restituire gli articoli acquistati entro 60 giorni ed avere diritto al rimborso totale, incluso quello delle spese di spedizione.

Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(6,972)

1,200 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience was great!!!

My experience was great!!!
I ordered the Shangai tuscany back bag on the 2nd of March and I received it on 4th of March!
Expertly packed! Everything arrived in pristine condition
The bag is very romantic :)
Thank you very much!!!

4 March 2026
Unprompted review
Tuscany Leather logo

Reply from Tuscany Leather

Hi! Thank you so much for your wonderful review! 😊
We’re thrilled to hear that your Shanghai backpack arrived so quickly and in perfect condition.
We can’t wait to welcome you back for your next Tuscany Leather purchase!💖
Thank you again!

Chiara
Tuscany Leather

Rated 5 out of 5 stars

Suede bag. The delivery was seamless and on time

The delivery was seamless and on time. The bag exceeded my expectations and is premium quality.
She loves it.
I'm very happy with this company and will use them again.

3 March 2026
Tuscany Leather logo

Reply from Tuscany Leather

Hi Graham,
Thank you so much for your kind words! 😊
We’re thrilled to hear the delivery was seamless and on time, and that the bag exceeded your expectations.
We can’t wait to welcome you back for your next Tuscany Leather purchase.

Chiara
Tuscany Leather

Rated 5 out of 5 stars

A Treat from Tuscany

From start to finish the service is superb. The product turned up ontime , well packaged and in first class condition. I will be buying again having now purchased 2 items and been impressed with the quality of goods and service and the fact that it is made in Italy.

3 March 2026
Tuscany Leather logo

Reply from Tuscany Leather

Hi Paul,
Thank you so much for your kind review!
We’re thrilled to hear that your experience with Tuscany Leather was smooth from start to finish.
We’re delighted that our quality and “Made in Italy” craftsmanship impressed you – we can’t wait to welcome you back for your next purchase!

Chiara
Tuscany Leather

Rated 5 out of 5 stars

The customer service was exceptional…

The customer service was exceptional the service was fast bag arrived in great time the bag is amazing the colour the leather and stiching is exceptional quality.

26 February 2026
Unprompted review
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Reply from Tuscany Leather

Dear Kire,
Thank you so much for your kind words!
We’re thrilled to hear you’re happy with our customer service and that your bag arrived on time. It’s great to know you love the color, leather, and stitching – we take pride in every detail! 👜💛
We can’t wait to welcome you back for your next Tuscany Leather bag!

Chiara
Tuscany Leather

Rated 5 out of 5 stars

Amazing

Amazing company the bag is amazing soft leather i will purchase again and recommend, the choice amazing something for everyone thankyou

2 March 2026
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Reply from Tuscany Leather

Hi Susan,
Thank you so much for your kind words! 😊
We’re thrilled to hear you love your bag and the soft leather. It’s great to know you enjoyed our wide selection too!
We can’t wait to welcome you back for your next Tuscany Leather piece.

Thanks again!
Chiara
Tuscany Leather

Rated 5 out of 5 stars

Amazing

Amazing, I got it in the right time, how they said, and is really beautiful and quality is good.

2 March 2026
Tuscany Leather logo

Reply from Tuscany Leather

Dear Paola,
Thank you for your review! 😊
We’re thrilled to hear your order arrived on time and that you love the bag. It’s great to know the quality met your expectations!
Looking forward to seeing you back soon for more Tuscany Leather pieces!

Chiara
Tuscany Leather

Rated 5 out of 5 stars

Love all the bags that I bought

Love all the bags that I have bought from Tuscany Leather. Great use and long lasting.

22 February 2026
Tuscany Leather logo

Reply from Tuscany Leather

Dear Mareta,
Thank you very much for your kind words and for sharing your experience with Tuscany Leather.
We are delighted to hear that you love your bags and that they are serving you well over time. Your satisfaction is our greatest reward, and we truly appreciate your trust in our products.
Thank you again!

Warm regards,
Chiara
Tuscany Leather

Rated 5 out of 5 stars

Top-notch

The quality of products as well as design and customer service is excellent. I LOVE Tuscany leather bags 💜

1 March 2026
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Reply from Tuscany Leather

Hello Mirna,

Thank you so much for your wonderful review! Your support and enthusiasm mean the world to us 💜.

If you feel like it, you can tag us on Instagram @tuscanyleatherofficial we’d love to see your Tuscany Leather bags styled!

Warm regards,
Laura
Tuscany Leather

Rated 5 out of 5 stars

Very good product and service

Their product - a belt – is of a very good quality, and the same goes for their service by email. I had a question and there was an answer immediately and the answer was friendly and informative.

27 February 2026
Unprompted review
Tuscany Leather logo

Reply from Tuscany Leather

Thank you very much for sharing your experience with us!
We’re delighted to hear that you appreciated the quality of your belt and that our customer service was able to assist you promptly and clearly.

We truly value your trust and hope to welcome you back again soon 🌟

Vittoria, Tuscany Leather

Rated 5 out of 5 stars

Wondeful quality leather bag

Wondeful quality leather bag, as shown, fast amd efficient delivery

27 February 2026
Tuscany Leather logo

Reply from Tuscany Leather

Thank you so much for your kind words!
Every Tuscany Leather piece is crafted with care, and it’s wonderful to hear that this was reflected in your experience.

We look forward to welcoming you back again soon ✨
Vittoria, Tuscany Leather

Rated 5 out of 5 stars

Great product

Great product, was felivered on time. Perfect item to offer as a gift

17 February 2026
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Reply from Tuscany Leather

Dear Louise,
Thank you very much for your kind review!
We are delighted to hear that your order arrived on time and that the product was perfect as a gift.
We truly appreciate your feedback and hope to serve you again soon.

Best regards,
Chiara
Tuscany Leather

Rated 5 out of 5 stars

Very good execution of the Order

Very good execution of the Order
Prompt correspondence and Delivery

24 February 2026
Tuscany Leather logo

Reply from Tuscany Leather

Dear Customer,
Thank you for your kind review!
We are glad to hear that your order was handled promptly and that you are satisfied with both our correspondence and delivery ☺️
We truly appreciate your feedback and look forward to serving you again in the future.

Best regards,
Chiara
Tuscany Leather

Rated 5 out of 5 stars

My experience with the quality of their…

My experience with the quality of their product is absolutely impeccable. I have purchased many previous purses and will continue to return to purchase more. I will not buy another brand because of this quality. I don’t like brand names. I like good quality this is excellence at its finest I have never ever been disappointed. Which is why I keep returning.

23 February 2026
Tuscany Leather logo

Reply from Tuscany Leather

Dear Customer,
Thank you so much for your wonderful review and for your loyalty to Tuscany Leather!
We are thrilled to hear that our products continue to meet your high expectations and that the quality has always impressed you.
We look forward to welcoming you back for many more purchases in the future.

With our warmest regards,
Chiara
Tuscany Leather

Rated 5 out of 5 stars

Nicely made product



Nicely made product, good design and of course Italian style. Good transaction, well packaged and fast service. Good to know such things and service still exist. Easily recommended.

21 February 2026
Tuscany Leather logo

Reply from Tuscany Leather

Dear Rachael,
Thank you so much for your kind words! We are thrilled that you appreciated the design and our service. Your recommendation means a lot to us, and we’re always here to ensure a smooth and enjoyable experience. We hope to see you again soon on ur website!

Warm regards,
Laura
TL

Rated 5 out of 5 stars

Superb customer service

I received a Tuscany leather bag as a gift for Christmas. There was an issue with this bag. I emailed the company, their customer service is simply superb. They offered to repair the bag covering the return postal costs or I could choose another bag with 20% off. They replied to my emails and sorted the issue very quickly and efficiently. Would highly recommend this company. Bags are beautifully made and are of very high quality.

16 February 2026
Unprompted review
Tuscany Leather logo

Reply from Tuscany Leather

Dear Clare,
Thank you very much for your kind words and for sharing your experience ✨
We are delighted to hear that our customer service was able to assist you quickly and efficiently, and that you are happy with your Tuscany Leather bag💛
Your recommendation means a lot to us, and we truly appreciate your trust in our products.
Thank you again for choosing us, and we hope to serve you again in the future!

Best regards,
Chiara
Tuscany Leather

Rated 5 out of 5 stars
Tuscany Leather logo

Reply from Tuscany Leather

Thank you very much for your kind words 🌟
We are delighted to know that you appreciate the quality of our products and the value they offer.
We look forward to welcoming you again soon!

Vittoria, Tuscany Leather

Rated 5 out of 5 stars

Beautiful high quality leather goods.

This bag was a présent for my granddaughter She is absolutely delighted with it.
Postage to the UK was quick and trouble free.
I'd recommend Tuscany Leather to anybody.

16 February 2026
Tuscany Leather logo

Reply from Tuscany Leather

Thank you very much for your wonderful review 🌟
We are truly delighted to know that your granddaughter loves the bag you gifted her. There is something very special about giving a leather piece meant to last over time 💛

Thank you again for your trust and for recommending Tuscany Leather. We hope to welcome you back again soon ✨
Vittoria, TL

Rated 5 out of 5 stars

I love my Tuscany bag

I love my Tuscany bag. It's made of quality material and shouts class and style. This is my fourth purchase, and I wouldn't buy anything else.

16 February 2026
Tuscany Leather logo

Reply from Tuscany Leather

Dear Customer,
Thank you so much for your wonderful feedback!
We are delighted to hear that you love your Tuscany bag and that it continues to meet your expectations. It’s an honor to have you as a loyal customer, and we look forward to delighting you with many more purchases in the future.

Best regards,
Chiara
Tuscany Leather

Rated 5 out of 5 stars

A bag for light travel

Aell, the bag is from good quality leather, and it is stulish.

15 February 2026
Tuscany Leather logo

Reply from Tuscany Leather

Thank you very much for your review!
We’re glad to hear that you are pleased with the quality and style of your bag. It’s always wonderful to know our products meet our customers’ expectations for both elegance and functionality.
We hope your bag serves you well on many light travels.
Thank you again!

Chiara
Tuscany Leather

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