Tuscany Leather Reviews 

6,973
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 463 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and craftsmanship of the leather products, highlighting their durability, classic styles, and elegant designs. Many appreciate the efficient ordering process and the fast, reliable delivery service, noting that items arrive well-packaged and promptly. The company's responsive and helpful customer service also contributes to a smooth shopping experience. However, some customers also noted specific design elements needing improvement, such as internal lining or compartment sizing. A few reviewers experienced issues with product functionality, including latches not securing properly or clumsy zippers.

What people talk about most

Product

Consumers find product to be positive, consistently praising the high quality of the leather, craftsmanship,... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellent leather, craftsmanship,... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting its speed and... See more

Service

Users describe positive interactions with service, highlighting the responsiveness, helpfulness, and... See more

Order

Clients share positive opinions on order, with many expressing satisfaction with the ease and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company provides top quality Made in Italy leather goods. Some companies offer griffe and marketing which makes product price sky rocket with same quality. TL offers exquisite workmanship for... See more

Company replied

Rated 5 out of 5 stars

Thank you once again Tuscany Leather for making My Wife Mary a Happy Lady. She received two bags (now spoilt for choice) which she was not expecting... She was exceedingly impressed with the person... See more

Company replied

Rated 5 out of 5 stars

I bought Shanghai backpack in pale yellow, very lovely color, really like it. The design is very chic, compact size but can keep all needed stuff including small water bottle. Very thoughtful design w... See more

Company replied

Rated 5 out of 5 stars

I received my package very quickly. It was well wrapped and surcurely packed. Inside was a lovely box and Inside was my exquisite hand made leather belt.wow was/is fantastic I absolutely love it.i... See more

Company replied


Company details

  1. Leather Goods Store
  2. Bag Shop
  3. Bags and Luggage Store
  4. Fashion Accessories Store
  5. Handbags Shop
  6. Luggage Store

About Tuscany Leather

Written by the company

La prima pelletteria italiana online fin dal 2004!

In Tuscany Leather realizziamo pelletteria italiana di lusso.

Tutti i nostri prodotti sono realizzati in Italia e utilizziamo pelli italiane conciate al vegetale.

I nostri prodotti sono a basso impatto ambientale. Tutte le nostre pelli provengono dallo scarto dell'industria alimentare e sono interamente realizzate in Italia. Dal 2021 utilizziamo anche fonti rinnovabili per la nostra produzione.

La nostra gamma di prodotti copre:

  • borse a mano donna
  • borse a tracolla
  • zainetti donna
  • zaini in pelle uomo
  • borse da lavoro in pelle
  • borse medico
  • portadocumenti in pelle
  • borsoni da viaggio in pelle

Realizziamo inoltre anche articoli personalizzati tramite incisione a laser, per fare in modo che ogni pezzo possa essere considerato unico.

Offriamo spedizione in tutto il mondo e reso gratuito.

Visitateci e iscrivetevi al nostro VIP CLUB per ricevere un buono sconto del 10% sul vostro primo acquisto.

Tuscany Leather accresce la tua fiducia

Written by the company

Offriamo il reso gratuito fino a 60 giorni dall'ordine
Dal 2004 abbiamo affinato l'arte della soddisfazione del cliente. La soddisfazione del cliente rappresenta da sempre il nostro valore aggiunto che ci ha permesso di diventare azienda leader nella produzione e vendita di articoli di pelletteria di alta gamma. Non solo, ma il cliente è diventato il nostro ispiratore nella creazione e nel miglioramento dei nostri prodotti!

Consegna gratuita e reso gratuito 60 giorni dall'acquisto.

La nostra logistica integrata permette l'evasione dell'ordine in meno di 24 ore dalla ricezione

La spedizione gratuita consente la ricezione dell'ordine in tempi brevi. Non sei soddisfatto dell'acquisto? Tuscany Leather consente di restituire gli articoli acquistati entro 60 giorni ed avere diritto al rimborso totale, incluso quello delle spese di spedizione.

Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(6,973)

1,200 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent quality and design

Excelent quali

11 May 2026
Tuscany Leather logo

Reply from Tuscany Leather

Hi,
Thank you so much 😊
We’re really happy to hear that you appreciate the quality and design 👜✨
We hope to see you again soon!

Chiara
Tuscany Leather

Rated 5 out of 5 stars

You guys are very professional

You guys are very professional. The package was delivered on time. My wife love her briefcase. Great leather! Thank you!

10 May 2026
Tuscany Leather logo

Reply from Tuscany Leather

Hi Juan,
Thank you so much for your kind message.
We’re really happy to hear that everything arrived on time and that your wife loves her briefcase 👜✨ It’s also wonderful to know you’re pleased with the quality of the leather.
We truly appreciate your trust and support.
Thank you again!

Chiara
Tuscany Leather

Rated 5 out of 5 stars

Fantastic product

Fantastic product - excellent quality.

17 May 2026
Tuscany Leather logo

Reply from Tuscany Leather

Hi James,
Thank you so much 😊
We’re really happy to hear that you’re pleased with the quality of the product.
Hope to see you again soon!

Chiara
Tuscany Leather

Rated 5 out of 5 stars
Tuscany Leather logo

Reply from Tuscany Leather

Hi David,
Thank you so much 😊
We’re really happy to hear that you appreciate the quality of our belts.
We hope to see you again soon!

Chiara
Tuscany Leather

Rated 5 out of 5 stars

great leather products

Very good leather handbags. Good price and wonderful quality. Thank you!

12 May 2026
Tuscany Leather logo

Reply from Tuscany Leather

Hi Alexandra,
Thank you so much 😊
We’re really happy to hear that you like our leather handbags and appreciate both the quality and the price.
We hope to see you again soon!

Best Regards,
Chiara
Tuscany Leather

Rated 5 out of 5 stars

Very efficent service, exellent quality!

The ordering process and delivery was easy and very efficient.
The products quality is excellent!

11 May 2026
Tuscany Leather logo

Reply from Tuscany Leather

Dear Maria,
Thank you so much for your kind feedback!
We’re really happy to hear that you found the ordering process and delivery smooth and efficient. It’s also great to know you’re pleased with the quality of the products.
We hope to see you again soon!

Best regards,
Chiara
Tuscany Leather

Rated 5 out of 5 stars

Beautifully made bag !!

Excellent from start to finish!
Most beautiful leather bag of excellent quality! I am so thrilled x

11 May 2026
Tuscany Leather logo

Reply from Tuscany Leather

Hi Ann,
What a lovely message — thank you 😊
We’re delighted to hear how happy you are with your bag and that the whole experience, from start to finish, met your expectations ✨ It’s especially nice to know the leather and craftsmanship stood out to you.
Enjoy your new bag!!

Chiara
Tuscany Leather

Rated 5 out of 5 stars

Good quality bags

Good quality bags, alot of attention to details

11 May 2026
Tuscany Leather logo

Reply from Tuscany Leather

Hi,
Thank you so much for your kind feedback!
We’re really happy to hear that you appreciate the quality of our bags and the attention to detail we put into them.
Thank you again!

Chiara
Tuscany Leather

Rated 5 out of 5 stars

Excellent quality

Excellent quality,

11 May 2026
Tuscany Leather logo

Reply from Tuscany Leather

Hi Kleopatra,
Thank you so much 😊
We’re really happy to hear that you’re pleased with the quality.
Hope to see you again soon!

Chiara
Tuscany Leather

Rated 5 out of 5 stars

Amazing design and quality

I was impressed with the quality of the products.
You can see they been made with lots of care for the details.

11 May 2026
Tuscany Leather logo

Reply from Tuscany Leather

Hi Mariana,
Thank you so much for your kind words 😊
We’re really happy to hear that you’re impressed with the quality and design of our products 👜✨ It means a lot to know that the care and attention to detail we put into our work is noticeable.
We hope to see you again soon!

Chiara
Tuscany Leather

Rated 5 out of 5 stars

Lovely bag

Lovely bag which its made beautiful and good quality. Arrived quickly and packed in a lovey box .

10 May 2026
Tuscany Leather logo

Reply from Tuscany Leather

Dear Yvonne,
Thank you so much for your kind feedback.
We’re really happy to hear that you love your bag and appreciate both the quality and the craftsmanship. It’s also great to know it arrived quickly 🎁
We hope to see you again soon!

Chiara
Tuscany Leather

Rated 5 out of 5 stars
Tuscany Leather logo

Reply from Tuscany Leather

Hi John,
Thank you for your feedback.
We’re really happy to hear that you find the product both high quality and useful.
We hope to see you again soon!

Chiara
Tuscany Leather

Rated 4 out of 5 stars

High quality, flawed design

I ordered the "Exclusive Leather Card Holder" from Tuscany Leather, which I have been using for a couple of days now.

It arrived quickly in the Netherlands and was well packaged.

The description mentions 8 card pockets, which are indeed there. However, when using all 8, the card holder is unable to close properly.

Even when using 6 cards, the card holder still remains slightly open. In my pocket it gets folded, but that does slightly bend the cards.

The leather quality is good and it looks nice.

While the design is slightly flawed, the product is still attractive and feels high quality. Overall, I am happy with my purchase from Tuscany Lather.

8 May 2026
Unprompted review
Tuscany Leather logo

Reply from Tuscany Leather

Hi,
Thank you very much for your detailed feedback 😊
We’re really glad to hear that you appreciated the fast delivery, careful packaging, and the overall quality and appearance of the leather card holder✨
Regarding the fact that the card holder does not fully close when using all slots, please note that this is normal when the item is new. The leather is still quite firm at the beginning, but with regular use, the leather will naturally soften and become more flexible, allowing it to adapt better to the contents.
We truly appreciate your honest feedback and we remain at your disposal.

Best regards,
Chiara
Tuscany Leather

Rated 5 out of 5 stars

Recommended without hesitation

Quality of goods, reasonableness of price given the high quality of their products, and the service.

1 December 2025
Tuscany Leather logo

Reply from Tuscany Leather

Hi Nikki,
Thank you so much for your kind review.
We’re really happy to hear that you appreciate the quality of our products, the fairness of the pricing, and the service overall.
We truly value your recommendation and hope to see you again soon!
Thank you!

Chiara
Tuscany Leather

Rated 1 out of 5 stars

It’s really a matter of luck whether…

It’s really a matter of luck whether you receive a good product or not. I’ve ordered from this company in the past and received decent products, but one of the bags was clearly poor quality. With only moderate use over a few months, it started to wear out.

The company’s response was far from professional ,they asked me to pay international shipping costs just to try to repair the issue.

I would not recommend buying from them. If a problem like this arises, you will not be valued as a customer, and the warranty will not truly cover you.

5 May 2026
Unprompted review
Tuscany Leather logo

Reply from Tuscany Leather

Hello Christina,
thank you for your feedback.

We are sorry to read your comment and would like to kindly clarify a few points for transparency.

The wear on the corners is consistent with the most exposed parts of a bag, which naturally undergo friction during everyday use. Depending on how the bag is carried or placed, these areas can incur damage.

As you also mentioned, you have purchased several of our bags over the years and, as you confirmed, they do not show signs of excessive wear. The hammered leather we use has remained unchanged over time and is consistent across all collections. The fact that this issue appears only on this specific bag makes it unlikely to be related to the material itself, and more consistent with an isolated accidental event, such as impact or friction against a rough surface.

For these reasons, the issue is considered related to usage rather than a manufacturing defect and therefore falls outside warranty coverage.

That said, we truly value you as a customer and, as already offered privately, we would still be very happy to support you with a color restoration to improve the appearance of the bag, upon return of the item to our workshop. We remain available to arrange this and assist you with the shipping process if needed.

We are always aveilable should you wish to get in touch.

Kind regards,
Laura
Tuscany Leather

Rated 5 out of 5 stars

Excellent product & service

Excellent product & service, prompt delivery. Beautiful workmanship in the bag!

5 May 2026
Tuscany Leather logo

Reply from Tuscany Leather

Hi Clare,
Thank you so much for your feedback!
We’re really glad to hear that you’re happy with both the product and the service, and that delivery was prompt 🚚
It’s especially nice to know you appreciate the workmanship of your bag — that means a lot to us✨
Hope to see you again soon!

Chiara
Tuscany Leather

Rated 5 out of 5 stars

Exception product quality and customer…

Exception product quality and customer service. This company kept me constantly apprised of not only my order status but the transit and deliver status as well.

4 May 2026
Tuscany Leather logo

Reply from Tuscany Leather

Hi,
Thank you so much for your wonderful feedback 😊
We’re really happy to hear that you appreciated both the quality of our products and the level of customer service.
We truly appreciate your trust and hope to see you again soon!

Best regards,
Chiara
Tuscany Leather

Rated 5 out of 5 stars

Perfect product

Perfect product

25 April 2026
Tuscany Leather logo

Reply from Tuscany Leather

Thank you so much for your feedback!😊
We’re really happy to hear you’re pleased with the product.
Hope to see you again soon!

Chiara
Tuscany Leather

Rated 5 out of 5 stars

Outstanding craftsmanship

This company is the real deal. Outstanding leather products. I bought a briefcase from them and am blown away. Highly recommended.

1 May 2026
Tuscany Leather logo

Reply from Tuscany Leather

Hi Aaron,
Thank you so much for your kind words!
We’re truly delighted to hear that your briefcase has impressed you and that you appreciate the craftsmanship and quality of our leather products. It means a lot to us that you would highly recommend us.
We hope to see you again soon!

Thank you again,
Chiara
Tuscany Leather

Rated 1 out of 5 stars

Exclusive Leather Valet Tray Small Size

Exclusive Leather Valet Tray Small Size

The quality is too poor, it's not even leather, but Chinese smelly fake cloth.

Delivery: it arrived in a huge torn box, which speaks to the company itself, irresponsibility and low level disguised as supposedly expensive Italy.

1 May 2026
Unprompted review
Tuscany Leather logo

Reply from Tuscany Leather

Dear Valerij,
we are sorry to read about your experience.

We would like to reassure you that all our products are made of real leather. In particular, the item you purchased is crafted in full-grain, hand-stained, vegetable-tanned leather, which is a high-quality natural material. It is not synthetic or fabric-based.

Leather is a natural material, and depending on the batch and finishing, it may have different textures or scents at first, which typically soften with use and develop a beautiful patina over time.

Regarding the packaging, we are truly sorry that the box arrived damaged. This is not the standard we aim for, and it likely occurred during transport, as we take great care in preparing and packing every order.

Thank you for sharing your feedback, this is what constantly helps us improve.

Kind regards,
Laura
Tuscany Leather

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