Tune My Music Reviews 

612
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 193 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the digital platform for making music transfers remarkably quick, seamless, and incredibly easy to accomplish without requiring advanced technical skills. People deeply appreciate the valuable time saved when moving thousands of songs and large playlists across different streaming services effortlessly, showcasing the excellent overall value and performance. However, some customers also noted that a few tracks or even entire playlists failed to transfer correctly during the migration process. Consumers mentioned encountering randomly skipped songs or missing items that required extra effort and manual searching afterward to complete their library.

What people talk about most

User experience

Clients share positive opinions on user_experience, highlighting how quick and easy the platform is to... See more

Application

Customers consistently note positive experiences with app, highlighting that it is very easy to use and... See more

Service

People report positive experiences with service, describing it as a quick and essential tool for swapping... See more

Product

Customers had ambiguous experiences with the product. Many reviewers praised its ability to quickly transfer... See more

Value for money

Reviewers mention positive feedback about value for money, describing the service as cheap, inexpensive, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Triple charged me when I tried to sign up for a subscription, then the 'Contact Us' form didn't work, so I can't request my money back as the company has no listed email or phone number. The music t... See more

Rated 5 out of 5 stars

The absolutely simplicity of using the product. Success in minutes. Imagine if Oracle worked like this. Or American cars. The economy would be on fire. Apps like this that require no skill to accompli... See more

Rated 5 out of 5 stars

Quick, easy, inexpensive. I wish I'd done it sooner and been able to support a streaming service that aligns with my values better earlier. Out of 10000, yes, ten thousand items less than 100 didn't t... See more

Rated 5 out of 5 stars

Seamless, quick, gave me clear instructions and I could see exactly what did (or didn't) transfer. Lots of features, great interface, cheap price, absolutely loved it. Saved me HOURS of manual torment... See more



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

612 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(612)

225 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy Breezy, No lemons were squeezed

This was the easiest platform I've ever used when trying to transfer music between different platforms. I really love that it also lets you know what songs were unable to be transfered. The entire process was easy, quick, and very worth the value.

5 December 2025
Unprompted review
Rated 2 out of 5 stars

Suspicious app

It worked but very uncomfortable that I can't unlink my credentials even resetting password

4 December 2025
Unprompted review
Rated 4 out of 5 stars

Not a scam - just glitchy

Triple charged me when I tried to sign up for a subscription, then the 'Contact Us' form didn't work, so I can't request my money back as the company has no listed email or phone number. The music transfer that I paid for three times over didn't even work. Total scam.

Edited post resolution - I did eventually get the contact form to go through. Customer service responded within a day and refunded all my payments, and the music transfer worked. I guess I just had the bad luck of trying to sign up during a website crash.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely simplicity. Success in minutes

The absolutely simplicity of using the product. Success in minutes. Imagine if Oracle worked like this. Or American cars. The economy would be on fire. Apps like this that require no skill to accomplish a simple task - moving data - should be studied by big business (that create confusion and mediocrity.)

27 November 2025
Unprompted review
Rated 1 out of 5 stars

Untrustworthy behavior and zero respect for user content

I used TuneMyMusic briefly while looking at third-party options for YouTube Music. After granting access, the service went far beyond what any reasonable user would expect. It replaced the descriptions on all of my playlists with its own promotional message advertising their website, wiping out my original descriptions without permission. It also changed my playlist visibility from public to private. None of this was requested, needed, or disclosed. It served only their marketing interests and damaged my content.
This wasn’t a “transfer.” It was unsolicited modification and self-promotion inside my account. I immediately revoked access. The fact that a service feels entitled to overwrite personal information with advertising raises serious trust and privacy concerns. If this is considered normal practice for them, that’s a major red flag.
I will not use TuneMyMusic again, and I would strongly advise others to think twice before granting them access to their music accounts.

22 November 2025
Unprompted review
Rated 5 out of 5 stars

The product is so good

The product is so good, was able to transfer most of my music very easily. It’s not perfect (eg. playlist dates and recency of adding liked songs won’t transfer, but that sounds like a big ask… They’re already doing the impossible with the metadata). Their customer service is great. I sent them an email because I was having a billing issue and they get back to you within a day or two! I totally recommend.

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Seamless and efficient transfer!

It was inexpensive to transfer over 5,000 songs and the process was simple, fast and while not perfect - darn close. Serious help when changing from Apple Music to Tidal. Without it? No idea what I would do to get all my music into a better platform.

22 November 2025
Unprompted review
Rated 1 out of 5 stars

Doesn't work transferring from YouTube Music

I wanted to transfer my playlists from YouTube Music to Spotify. What I have learned from hours of frustration and multiple interactions with support is that I have to transfer each playlist individually which is very tedious. I already did a test with other services that appeared to pick up my YouTube music playlists with no problem, but Tunemymusic simply cannot do this, though their support will not admit it, or give me a refund. They blame issues with YouTube Music instead.

22 November 2025
Unprompted review
Rated 5 out of 5 stars

Happy to pay for a service that saves time.

Happy to pay for a service that saves that amount of time! My Spotify had thousands of songs, I never would've had the time to transfer manually. There are a few random mega mixes in there but considering the frequency with which songs aren't on yt I'm happy with the random remix, if not its easy to remove.

7 November 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look