Tune My Music Reviews 

612
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 193 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the digital platform for making music transfers remarkably quick, seamless, and incredibly easy to accomplish without requiring advanced technical skills. People deeply appreciate the valuable time saved when moving thousands of songs and large playlists across different streaming services effortlessly, showcasing the excellent overall value and performance. However, some customers also noted that a few tracks or even entire playlists failed to transfer correctly during the migration process. Consumers mentioned encountering randomly skipped songs or missing items that required extra effort and manual searching afterward to complete their library.

What people talk about most

User experience

Clients share positive opinions on user_experience, highlighting how quick and easy the platform is to... See more

Application

Customers consistently note positive experiences with app, highlighting that it is very easy to use and... See more

Service

People report positive experiences with service, describing it as a quick and essential tool for swapping... See more

Product

Customers had ambiguous experiences with the product. Many reviewers praised its ability to quickly transfer... See more

Value for money

Reviewers mention positive feedback about value for money, describing the service as cheap, inexpensive, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Triple charged me when I tried to sign up for a subscription, then the 'Contact Us' form didn't work, so I can't request my money back as the company has no listed email or phone number. The music t... See more

Rated 5 out of 5 stars

The absolutely simplicity of using the product. Success in minutes. Imagine if Oracle worked like this. Or American cars. The economy would be on fire. Apps like this that require no skill to accompli... See more

Rated 5 out of 5 stars

Quick, easy, inexpensive. I wish I'd done it sooner and been able to support a streaming service that aligns with my values better earlier. Out of 10000, yes, ten thousand items less than 100 didn't t... See more

Rated 5 out of 5 stars

Seamless, quick, gave me clear instructions and I could see exactly what did (or didn't) transfer. Lots of features, great interface, cheap price, absolutely loved it. Saved me HOURS of manual torment... See more



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

612 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(612)

226 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick, successful and good customer service

Amazing customer service and very quick too. The website worked rapidly transferring everything from Apple Music to Spotify and I emailed because I only wanted to use it the once, and they refunded me what was left of the yearly payment after I asked how to cancel as I didn't need to proceed. They charged me for one month which I was happy to have paid and refunded the rest (which I wasn't expecting at all). Overall, amazing experience, will be recommending and will be using again in I need. Keep it up TuneMyMusic Team!

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Great job!

Great job!
Perfect transfert from Spotify to Amazon Music, with fluent and easy selection of what really wanted from previus playlist. Also possible rename the single playlist before begin the transfert and, after, chose if keep an active syncronizzation between the two platform.. Super

25 September 2025
Unprompted review
Rated 1 out of 5 stars

They kept a subscription online

They kept a subscription online, even though I cancelled it. Great

25 September 2025
Unprompted review
Tune My Music logo

Reply from Tune My Music

Hi Roman, that's terrible! A subscription should never remain active after cancellation.

We would really appreciate if you could contact our support at: https://www.tunemymusic.com/contact-us

We’ll like to look into this carefully, help sort it out, and also make sure this doesn't happen to anyone else.

Thanks for bringing it to our attention. We hope to hear from you soon.

– The Tune My Music Team

Rated 5 out of 5 stars

Like Magic

This service accomplished a task I have been dreading in 15 minutes with almost no work from me. Amazing!

17 September 2025
Unprompted review
Rated 1 out of 5 stars

Deleted my playlists!

Deleted my Spotify and Youtube playlists!
Then it created a playlist of the transferred songs on Spotify that is IMPOSSIBLE to delete!
DO NOT USE!

13 September 2025
Unprompted review
Rated 4 out of 5 stars

Did a pretty good job, but not perfect

Did a pretty good job of transferring my old iTunes playlist over to Spotify. There was A LOT of skipped tracks most of which made no sense, as they were very popular tunes.

I did ask support for help twice but over a week has passed and nobody has gotten back to me, which is disappointing.

Definitely worth the month for a one month sub, but far from perfect.

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Great app and customer support

The web app works seamlessly, and their customer support is truly exceptional. After I accidentally made a double payment, they not only refunded the extra charge but even covered the entire amount, giving me the first month free as compensation for the delayed reply. This level of care and professionalism is rare and truly impressive.

22 August 2025
Unprompted review
Rated 1 out of 5 stars

My youtube playlists are gone

I used this to transfer spotify playlists to youtube music. It did transfer the playlists but now my youtube playlists that I already had before starting this process are nowhere to be found. I've never had problems with youtube and the troubleshooting I've tried has not worked. I contacted tunemymusic and they didn't reply. I wouldn't have used this service if I knew there was a risk that my youtube playlists would be deleted.

3 August 2025
Unprompted review
Tune My Music logo

Reply from Tune My Music

First, we would like to assure you that your playlists are safe, and there’s an easy fix. Please check your inbox, we've sent you an email with instructions on how to solve the problem.
This issue is caused by a rare visibility problem in YouTube and YouTube Music. We’ve already notified them about it, and thanks to you we’ll notify them again in the hope that it will be finally resolved so others won’t experience it.
Thank you for your review! It's reviews like yours that help us improve Tune My Music!

Rated 5 out of 5 stars

easy and quick

Just wanted to transfer a few of my playlists from spotify to yt music. Whole process took like 5 minutes and I did not have to pay anything. 10/10 reccomend

8 August 2025
Unprompted review
Rated 2 out of 5 stars

Accurate PL Xfer, way too many songs added in my library Xfer, Amazon>Apple

While my playlist transfer was accurate from Amazon to Apple, my library transfer was not. Where I had specific songs saved in Amazon, the transfer to Apple gave me all the songs on each album that I had saved just one song, so where I had saved 14 songs in my Amazon library for say, Santana, I now have over 100 songs in my Apple library, and like 8 different versions of Black Magic Woman, and so on.

30 June 2025
Unprompted review
Rated 5 out of 5 stars

I Can Share My Playlists Across Streaming Platforms!!

I had a playlist that I painstakinly created . It was time to share it but to no avaiI. I did not have a cross platform or cross streaming service solution. I then searched for a sevice and bingo I found Tune My Music. I was blown away with the ease that the solution made it possible for me to share my playlists.

I have subsequently shared my playlists to multiple friends and family and is now confident to create more engaging playlists now that I can share irregardless of platforms or streaming sevices that my friends and family uses.

This is an excellent solution that is technological sound!!

21 May 2025
Unprompted review

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