Tudor Financial Consultants Ltd Reviews 

159
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

As a first time buyer, I expected this mortgage journey to be a pain in the arduous. But after being recommended Tudor by a family friend, it really hasn’t been that bad at all. The way they work... See more

Rated 5 out of 5 stars

I can’t recommend Sam Tudor highly enough. From start to finish, Sam provided an excellent service and made the whole mortgage process feel straightforward and stress free. He was incredibly helpful,... See more

Rated 5 out of 5 stars

Another job well done thank you Sam and Conner I have been with Tudor financial For thirty years always an excellent outcome

Rated 5 out of 5 stars

My partner and I just bought our first home with the help of Elliot McGhee, at Tudor. He was fantastic! We had three separate fall throughs, unfortunately, but Elliot was there every step of the way t... See more

Company details

  1. Mortgage Broker
  2. Financial Consultant
  3. Financial Institution

Written by the company

Family run business, established in 1989. The heart of our philosophy, and our purpose, is to build long term relationships with you. Tudor Financial Consultants Limited is an appointed representative of The Openwork Partnership, a trading style of Openwork Limited which is authorised and regulated by the Financial Conduct Authority Approved by The Openwork Partnership on 09/06/2026


Contact info

4.9

Excellent

TrustScore 5 out of 5

159 reviews

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4.9

All reviews

(159)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

I used Tudor Financial to buy my first…

I used Tudor Financial to buy my first home and the whole process couldn’t have been easier. Sam and Michael were always just a phone call away ready to answer any questions I had. I would definitely recommend them to anyone, they made it super smooth everyone I dealt with was very friendly and helpful.

22 August 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. I've never used a mortgage broker with my prior mortgage rate renewals, but on this occasion my prior 2yr fixed rate was expiring Jun23 and my work colleagues suggested I engage with Tudor Financial Consultants to assess the market for me. I'm glad I did this. Chris Tudor and Lisa Sheldon handled my case very professionally and proposed three options for me. I followed Tudor's advice and refinanced to another lender with a deal that fits my specific circumstances. The whole process went very smoothly and completed on time. I thoroughly recommend speaking with Tudor.

30 June 2023
Unprompted review
Rated 1 out of 5 stars

Very poor communication and admin support

I was looking at new mortgage deals way back in August 2022 in preparation for my mortgage 5 year fixed rate expiring in May 2023 as with rates rising fast I wanted to secure a new 5 year deal as soon as I could. I spoke to Tudor who were recommended to me to see what deals were out there. I approached Tudor in August 2022 to secure a rate with a 6 month availability period to February 2023 and would pay a small early redemption fee for the 3 months to May as it made financial sense to do so and secure the cheaper rate. This was all set up with Barclays at a rate of 3.42% for 5 years which was a good deal at the time however shortly after this the person I was dealing with at Tudor left the business in January 2023 and my new mortgage offer was left to expire in February as nobody else picked up my case after he left. I complained about this and was then told (incorrectly) that a new application had been made and the same rate had been secured until July 2023 so were still good to go so i waited until just before my exiting rate expired and checked with Tudor that all was in order (I had been checking in with then several times during the interim period as nobody was keeping me informed of progress at the time). A week before my existing rate was due to expire I was contacted by Tudor to inform me that in fact the "new" offer I received from Barclays was just a "re-key" of the original offer which had expired in February so I had effectively lost another 3 months to secure a rate and in the meantime rates were rising fast. Due to the timescale left to set up the mortgage I had to go with my existing lender and switch product myself and do all the admin myself which was really stressful. I eventually got a 5 year rate secured however it is significantly higher than the rate we originally secured with Barclays way back in August 2022. Nobody has since called me to ask how I got on with sorting out this debacle and it appears they have taken the view that no news is good news. I have not been offered any gesture of goodwill or compensation for the financial loss and stress this has caused. Very poor. Will not be recommending.

31 May 2023
Unprompted review
Tudor Financial Consultants Ltd logo

Reply from Tudor Financial Consultants Ltd

Hi Martin,

I want to express my sincere apologies for the inconvenience and frustration you experienced during your mortgage application process. We take your feedback seriously, and I assure you that your concerns have been noted.

Our objective is to facilitate your mortgage offer, we have limited control over external factors such as completion dates and changing lender policy of extending mortgage offers. We sincerely apologize for any inconvenience caused, but the coordination of completion dates is typically the responsibility of both the client and their appointed solicitor.

That being said, we take your feedback to heart, and we will make the necessary improvements to avoid similar situations in the future. Customer satisfaction is of utmost importance to us, and we deeply regret that we fell short of meeting your expectations.

In light of the challenges you faced, I have escalated your case to the lenders & solicitors management team as we feel that this is where you have been let down. Whilst I cannot guarantee a specific outcome, I assure you that your concerns will be taken into account.

If you have any further questions or concerns, please do not hesitate to reach out us. Once again, I apologize for the inconvenience, and I thank you for bringing these matters to our attention.

Thank you

Rated 5 out of 5 stars

The team at Tudor looked after my…

The team at Tudor looked after my daughter for her first house purchase.
In a world where interest rates are continually changing and mortgages aren't as straight forward as they used to be things were made simple. Thank you . Georgia is extremely happy with the service she received

12 July 2023
Unprompted review
Rated 5 out of 5 stars

Always keeping me updated

Always keeping me updated, great service, very friendly staff and very professional, couldn’t have done anything more to ensure a smooth transition between buyers and sellers. Fantastic service!

16 June 2023
Unprompted review
Rated 5 out of 5 stars

Great service.

Great service.

Very helpful team. We were faced with a few hurdles and they were able to help us with them.

Very happy with the service received.

2 May 2023
Unprompted review
Tudor Financial Consultants Ltd logo

Reply from Tudor Financial Consultants Ltd

Thanks Elaine, glad we could help

Rated 5 out of 5 stars

I have used Tudor several times now and…

I have used Tudor several times now and wouldn't hesitate to do so in the future. Thank you Sam for easing the stress of finding a mortgage and insurances, and thank you Mike for being so proactive in chasing things up. Their friendly, yet professional, nature made me feel I could contact them anytime and ask any question. Thank you!

14 April 2023
Unprompted review
Tudor Financial Consultants Ltd logo

Reply from Tudor Financial Consultants Ltd

Thanks for the lovely review Nichola

Rated 5 out of 5 stars

Fantastic company

The team made what can be a difficult and complicated process stress free. Always on hand to offer advice and support, would definitely use in the future and highly recommend.

31 March 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service! Highly recommend

Can’t thank Vicky at Tudor Financial enough for working tirelessly to get me the best mortgage deal possible! As a first time buyer I would’ve found it impossible to navigate without the help and patience of Vicky! Nothing was too much trouble & I was kept informed every step of the way! Highly recommend Tudor Financial, thanks again for a friendly & professional service

24 February 2023
Unprompted review
Rated 5 out of 5 stars

Honest and efficient mortgage brokers

We have used Tudor as mortgage brokers on two occasions, as first time buyers in 2018 and then moving home in 2022. My wife and I are self employed so it's not easy to find a mortgage, especially in a turbulent market, but Tudor found us the right deal and made everything as smooth as possible. Would definitely recommend.

20 February 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended Tudors

Highly recommended Tudors, they did a fantastic job on working closely with the lenders to get the deal done. They kept me updated every step of the way and was really helpful at answering any questions.

10 December 2022
Unprompted review
Rated 5 out of 5 stars

Great customer service

Andrew and Conor have been amazing. They have worked so hard and their communication has been key. Excellent customer service. Nothing was too much to ask from them. Would highly recommend.

11 November 2022
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service!

Amazing customer service!
Andy and Conor have been absolutely fantastic during the whole mortgage process.
I initially received an approval in principle within 48 hours!
Nothing was ever too much trouble throughout the whole process and they were both very proactive in helping wherever they could.
Even when my main point of contact was on annual leave, Conor and the other members of staff knew exactly where we were up to in the mortgage process.
These factors separate Tudor and their staff from all the other brokers and I would definitely recommend.
Thanks once again for all you help and getting us into our dream home!
Simon

26 September 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

Sam was extremely helpful at getting me a mortgage in principle despite my credit score being bad. I would not have been able to purchase a house without the help of Tudor Financial. They have also been brilliant at communicating what stage we are at and reassuring me throughout the process.

20 October 2022
Unprompted review
Tudor Financial Consultants Ltd logo

Reply from Tudor Financial Consultants Ltd

Thank you for your review - it is much appreciated

Rated 5 out of 5 stars

Sam is amazing 👏 always sorted all our…

Sam is amazing 👏 always sorted all our mortgage requirements, insurance. Wouldn't trust anybody else ! Go to tudor !

17 October 2022
Unprompted review
Tudor Financial Consultants Ltd logo

Reply from Tudor Financial Consultants Ltd

Lovely to get a great review from a long standing client - thank you

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