Ads actuslly put me off somewhat. Seems to promote miracle growth when common sense would say impossible. As most companies do. In the checkout process there were several add ons, i find this practis... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Really good product. Noticed a difference after nearing 2 mnths. Didn’t irritate my sensitive scalp & even saw my dry scalp improve. Going to continue using as tried so many products over the years th... See more
Company replied
All I’ve done so far was order the product. I have no idea how it works or if it works, but I will come back & write an honest review after trying it for awhile. Ordering it, was straightforward, but... See more
Company replied
The product seems good and I hope it’s working - my hair does seem the better for it but I’m not sure how much thicker it is. What I dislike is the somewhat aggressive tone in the marketing emails whi... See more
Company replied
4.3
Excellent
1K reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
From ordering to trying to return this this company have been probematic, swinderling me out of more money, not putting the costumer first and then not allowing me to return the product.
From ordering to trying to return this product they have been difficult and do not put customers first. My advise...Never buy anything from them.
I made a purchase of the hair growth spray, it was a buy one get one free offer costing £29.99.
It took me a while to get through the purchase process because other pop ups would come on and I declined them.
I saw my purchase was for £29.99 and agreed to pay, when I clicked to complete purchase the total became £93.00. When I relised what had happened I tried to cancel the order. Halogrow would not allow me to cancel even though I requested this within minutes of the purchase. There was an imediate email saying because of the problems with the Strait of Hormuz there would be a delay in shipping.
The ommunications following was slow, they then said it's been shipped so I can't stop the puchase- a week later.
I also tried to stop the payment through the bank and was unable to fo so.
When the product arrived 10 days later, I've been trying to return it and request a refund. I am unable able to use thier portal and they are not helping me to do this.
They have not put me first as the customer and im left with products I don't want and paid s lot of money for in an unethical way.
13 April 2026
Unprompted review
Reply from HaloGrow
Hello Mark,
Thank you for taking the time to share your feedback. We’re sorry to hear that you may have experienced an issue with your order or experience.
To help us look into this further and improve your experience, our team requested some additional order details, but unfortunately we haven’t yet received them. Please feel free to reach out to us at customercare@tryhalogrow.com with your order information or any extra details so we can assist you further.
We’re always happy to help and look forward to hearing from you.
Warm regards,
HaloGrow Team
Really good product
Really good product. Noticed a difference after nearing 2 mnths. Didn’t irritate my sensitive scalp & even saw my dry scalp improve. Going to continue using as tried so many products over the years that never worked. This one does . Highly recommend
1 April 2026
Unprompted review
Reply from HaloGrow
Hello J Gray,
Thank you so much for sharing your experience with HaloGrow! We’re delighted to hear that you’ve been enjoying the product and that it has been a comfortable addition to your routine, especially for your sensitive scalp. It’s wonderful to know you’ve noticed positive changes along the way.
We truly appreciate your recommendation and your trust in us after trying so many different products over the years. Your feedback means a lot to our team.
If you ever have any questions or additional feedback, please feel free to reach out to us at customercare@tryhalogrow.com — we’ll always be happy to assist you.
Warm regards,
HaloGrow Team
My experience
There was a clear message on mechanism of action. More scientific evidence would be better
6 May 2026
Unprompted review
Reply from HaloGrow
Hello Dr Brahan,
Thank you for taking the time to share your experience and feedback with us. We’re so pleased to hear that you appreciated the clear explanation around the product and its approach.
We also truly value your suggestion regarding additional scientific information. Feedback like yours helps us continue improving the experience we provide and better support our customers in feeling informed and confident in their self-care routines.
If you ever have any further questions or feedback, please feel free to reach out to us at customercare@tryhalogrow.com
— our team will always be happy to assist.
Warm regards,
HaloGrow Team
I was impressed with Halo and what it…
I was impressed with Halo and what it offers. Plus my hair dresser recommended you.
7 May 2026
Unprompted review
Reply from HaloGrow
Hello Francis,
Thank you so much for your kind feedback! We’re delighted to hear that you’ve been impressed with HaloGrow and what we offer. It’s especially wonderful to know that your hairdresser recommended us — recommendations like that truly mean a lot to our team.
We’re so grateful that you’ve chosen to make HaloGrow part of your self-care routine, and we appreciate you taking the time to share your experience.
If you ever have any questions or additional feedback, please feel free to reach out to us at customercare@tryhalogrow.com — our support team will always be happy to assist.
Warm regards,
HaloGrow Team
So far so good
So far so good. I recognise that these things take time and consistency.
30 April 2026
Unprompted review
Reply from HaloGrow
Hello Susan,
Thank you so much for sharing your experience with HaloGrow. We’re happy to hear that things are going well so far and that you’re approaching your routine with patience and consistency.
We truly appreciate your understanding that these kinds of self-care journeys can take time, and we’re grateful to be part of yours. Your feedback means a lot to our team.
If you ever have any questions or would like to share more about your experience, please feel free to reach out to us at customercare@tryhalogrow.com — we’ll always be happy to help.
Warm regards,
HaloGrow Team
just pray it will work for me loosing…
just pray it will work for me loosing hair at every comb
7 May 2026
Unprompted review
Reply from HaloGrow
Hello Mary Ellen,
Thank you for sharing your experience with us. We understand that dealing with hair thinning can feel very emotional and discouraging at times, and we truly appreciate you giving HaloGrow a try as part of your self-care routine.
We’re hopeful that with continued consistency, you’ll feel encouraged as you continue your journey. Thank you again for placing your trust in our brand.
If you ever have any questions or would like additional support, please don’t hesitate to reach out to us at customercare@tryhalogrow.com — our team will always be happy to help.
Warm regards,
HaloGrow Team
Had no problems at all quick and easy .
7 May 2026
Unprompted review
Reply from HaloGrow
Hello Cheryl,
Thank you so much for taking the time to share your experience with HaloGrow! We’re so happy to hear that everything felt quick and easy for you and that your experience went smoothly.
Your feedback truly means a lot to us. Should you ever have any questions or additional feedback, please feel free to reach out to our support team at customercare@tryhalogrow.com — we’ll always be glad to assist.
Warm regards,
HaloGrow Team
Ordering was easy and delivery was quick
26 March 2026
Unprompted review
Reply from HaloGrow
Hello Tammy,
Thank you so much for your kind feedback! We’re delighted to hear that ordering was easy and that your delivery arrived quickly. We always want the experience to feel smooth and convenient from start to finish, so it’s wonderful to know that may have been reflected in your experience.
If you ever have any questions or additional feedback, please don’t hesitate to reach out to our support team at customercare@tryhalogrow.com
— we’ll be happy to assist.
Warm regards,
HaloGrow Team
Informative information
6 May 2026
Unprompted review
Reply from HaloGrow
Hello Steve,
Thank you so much for your lovely feedback! We’re happy to hear that you found the information provided helpful and informative. We always aim to create an experience that feels supportive, clear, and encouraging for our customers.
If you ever have any questions or additional feedback, please feel free to reach out to our support team at customercare@tryhalogrow.com — we’ll be glad to assist.
Warm regards,
HaloGrow Team
Be careful. Lousy communication with order
Ordered two days ago, paid and have yet to receive any confirmation emails. Very concerned. Be careful!
4 May 2026
Unprompted review
Reply from HaloGrow
Hello Patrick,
Thank you for taking the time to share your feedback with us. We’re sorry to hear that you may have experienced some frustration regarding your order or support experience.
Our support team previously sent an email in hopes of helping resolve the matter, but unfortunately, we didn’t receive a reply. When you have a moment, we kindly ask that you check your inbox (and spam/junk folder just in case) and respond to our last message so we can continue assisting you. You’re also very welcome to reach out to us directly at customercare@tryhalogrow.com, and our team will be glad to help further.
Warm regards,
HaloGrow Team
Website clear and professional
Website clear and professional. Easy to order and pay for product.
6 May 2026
Unprompted review
Reply from HaloGrow
Hello Teresa,
Thank you so much for your kind feedback! We’re delighted to hear that you found the website clear and professional and that the ordering and payment process was easy for you. We always strive to create a smooth and welcoming experience, so it’s wonderful to know that may have come through during your visit.
If you ever have any questions or additional feedback, please feel free to reach out to our support team at customercare@tryhalogrow.com — we’ll be happy to assist.
Warm regards,
HaloGrow Team
well received product on time so I'm…
well received product on time so I'm happy 😊
6 May 2026
Unprompted review
Reply from HaloGrow
Hello Glen,
Thank you so much for sharing your feedback with us. We’re delighted to hear that your order arrived on time and that you’re happy with your experience 😊
We truly appreciate your support and hope HaloGrow continues to be a positive part of your self-care routine. If you ever have any questions or additional feedback, our support team is always happy to help at .
Warm regards,
HaloGrow Team
I ordered one product at 75% off and…
I ordered one product at 75% off and free shipping for $29.99. When trying to finalize my order there were pop up add on products encouraging me to buy. The only way past these buy more ads was to opt out of the special discount and pay for shipping. This then took me to a page asking if my order was correct. My order was now showing the pop up extras as chosen with my order placed. I was not given access to change my order, it was placed with no choice to delete the extra products I did not select. I was charged 3 times in my bank account details and my account drained of funds. I contacted my bank who are trying to retrieve my money. Halogrow customer service returned my emails implying I may have had trouble navigating through the site. I have asked for a full refund and have been advised that my order has shipped. I stated clearly, straight after my order was placed what took place. There is no excuse not to refund money I did not give consent to taking. I am a low income earner and cannot afford to pay $166.71 that they fraudulently obtained.
5 May 2026
Unprompted review
Reply from HaloGrow
Hello B.,
Thank you for taking the time to share your feedback with us. We’re sorry to hear that you may have experienced an issue with your order or overall experience.
To help improve your experience and assist you further, our team requested some additional order details, but unfortunately we haven’t yet received the information needed to look into this properly. We kindly ask that you reach out to us directly at customercare@tryhalogrow.com so we can assist you as quickly as possible.
We truly appreciate your patience and would love the opportunity to help further.
Warm regards,
HaloGrow Team
Information was easy to read
Information was easy to read, at times maybe too much.
6 May 2026
Unprompted review
Reply from HaloGrow
Hello Diane,
Thank you so much for taking the time to share your feedback with us. We’re so glad to hear that you found the information easy to read and helpful overall. We also appreciate your note that it may have felt like a lot at times — feedback like this is incredibly valuable as we continue working to create the best possible experience for our customers.
If you ever have any additional questions or feedback, please don’t hesitate to reach out to our support team at customercare@tryhalogrow.com — we’ll always be happy to assist you.
Warm regards,
HaloGrow Team
When I was looking at the product…
When I was looking at the product online, the webpage was jumping up-and-down. I clipped on it to to go to the pricing and when I clicked on it, it automatically ordered need the product without my authorization, it did it twice, I have not been able to reach them, they keep giving me a runaround on a return. The company seems to be a scam. When I\nFinally got in touch with them.They told me there was nothing wrong with their system.And the order was legit.Absolute, a lie would not recommend nor never do business with this company again.They are thieves
25 April 2026
Unprompted review
Reply from HaloGrow
Hello Chuck,
Thank you for taking the time to share your feedback with us. We’re sorry to hear that you may have experienced an issue with your order or overall experience.
To help improve your experience and assist you further, our team requested some additional order details, but unfortunately we haven’t yet received the information needed to look into this properly. We kindly ask that you reach out to us directly at customercare@tryhalogrow.com so we can assist you as quickly as possible.
We truly appreciate your patience and would love the opportunity to help further.
Warm regards,
HaloGrow Team
Straightforward without all the…
Straightforward without all the gimmicks. Offered only the information needed to make an informed decision on whether to purchase and I am very happy with my purchase and excited to give this product a try.
4 May 2026
Unprompted review
Reply from HaloGrow
Hello Sshenley,
Thank you so much for sharing your thoughtful feedback with us. We’re delighted to hear that you appreciated the straightforward approach and found the information helpful in making your decision. Creating a simple, supportive, and easy-to-understand experience for our customers is very important to us.
We’re also so happy to hear that you’re excited to try your purchase, and we truly appreciate you choosing HaloGrow as part of your self-care routine.
If you ever have any questions or additional feedback, please feel free to reach out to our support team at customercare@tryhalogrow.com
— we’ll always be glad to assist you.
Warm regards,
HaloGrow Team
HairGrow Spray
I've noticed an improvement in hair texture after just 2 weeks. I will continue using daily and pray my thinning crown will show some new hair growth. The support team at HaloGrow has gone beyond the call of duty. They check in constantly to monitor my progress.
5 May 2026
Unprompted review
Reply from HaloGrow
Hello Sandra,
Thank you so much for taking the time to share your experience with HaloGrow. We’re so happy to hear that you’ve noticed an improvement in your hair texture so early into your routine, and we truly appreciate your continued trust and consistency.
It also means a great deal to hear your kind words about our support team. Providing a caring, supportive experience throughout your journey is something we deeply value, and we’re grateful to be part of your self-care routine.
If you ever have any questions or additional feedback along the way, please don’t hesitate to reach out to us at customercare@tryhalogrow.com — we’ll always be glad to assist you.
Warm regards,
HaloGrow Team
Doesn't working
I have been using the hair grow spray product for 3 months, applying it every day as recommended by them, no improvement, it's just a scam.
I was contacted by customer service, who instead of apologizing and giving me a refund, said that the refund had to be requested within 30 days. I showed them before-and-after photos of the product, which showed that the product they sell doesn't work; in fact, it makes the situation worse. Terrible customer service and products. Absolutely avoid.
Update: Your email didn't require a response because it was merely an email stating that I wasn't entitled to a refund and that I could contact you with future questions. This is a joke; you don't solve any problems and send emails that make no sense with my questions and requests.
5 May 2026
Unprompted review
Reply from HaloGrow
Hello Tuccio,
Thank you for taking the time to share your feedback with us. We’re sorry to hear that you may have experienced some frustration regarding your order or support experience.
Our support team previously sent an email in hopes of helping resolve the matter, but unfortunately, we didn’t receive a reply. When you have a moment, we kindly ask that you check your inbox (and spam/junk folder just in case) and respond to our last message so we can continue assisting you. You’re also very welcome to reach out to us directly at , and our team will be glad to help further.
Warm regards,
HaloGrow Team
Prompt service.
5 May 2026
Unprompted review
Reply from HaloGrow
Hello Joy,
Thank you so much for your kind feedback. We’re delighted to hear that you were happy with the prompt service you received. Providing a smooth and supportive experience for our customers is always very important to us.
We truly appreciate you taking the time to share your experience. If you ever have any questions or additional feedback, please feel free to reach out to our support team at customercare@tryhalogrow.com — we’ll always be happy to assist you.
Warm regards,
HaloGrow Team
I was overcharged but after I posted on…
I was overcharged but after I posted on Trustpilot they refunded me with no issues
16 April 2026
Unprompted review
Reply from HaloGrow
Hello Monica,
Thank you for taking the time to share your feedback with us. We’re glad to hear that the matter was resolved smoothly for you, and we truly appreciate your patience throughout the process.
Providing a supportive and positive experience for our customers is very important to us, and your feedback helps us continue improving every step of the journey.
If you ever have any additional questions or concerns, please don’t hesitate to reach out to our support team at customercare@tryhalogrow.com — we’ll always be happy to assist you.
Warm regards,
HaloGrow Team
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