Ascend Finance Corporation Reviews 42

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Customer service experience with Chelsea and Emma was very positive. They both reassured me of my choice to file and advised of other options a available to me. I appreciate their quick response t... See more

Rated 5 out of 5 stars

Some decisions are more difficult than others, and when it comes to dealing with crippling debt, you are definitely there. Finding Jeffrey and the team at Ascend was like finding an oasis in the deser... See more

Rated 4 out of 5 stars

Honest approach. They listened fully to me when I was explaining my situation. They came up with a game plan for me and gave me some much needed hope. I'm happy to have them in my corner.

Rated 5 out of 5 stars

My brother-in-law recommended this service to me, and I'm very glad he did. When I called, I was nervous about my situation and stressed out because I felt pressured by the company I was calli... See more

4.6

Excellent

TrustScore 4.5 out of 5

42 reviews

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Rated 5 out of 5 stars

Customer service experience with patience and expertise!

Customer service experience with Chelsea and Emma was very positive. They both reassured me of my choice to file and advised of other options a available to me. I appreciate their quick response to my issue and patience in listening to what actually brought on my search for help.

Having good customer service in the initial process is paramount. Even though I am in the begining stages of rectifying my financial dilemma, dealing with them makes me feel like I'm off to a good start.

Thanks

8 April 2026
Unprompted review
Rated 1 out of 5 stars

Nothing works!I am switching 2 dime…

Nothing works!I am switching 2 dime bank!

2 September 2025
Unprompted review
Ascend Finance Corporation logo

Reply from Ascend Finance Corporation

Hi, what company are you trying to review? TryAscend.com or Ascend Credit Union or something entirely different? We have no affiliation with any bank or any service like that.

Rated 5 out of 5 stars

Jeffrey’s Guidance Made All the Difference!

Jeffrey’s approach and clear walk-through of the options and process for finding the best debt relief solution made everything so much easier. He connected me with a great team of lawyers, and his professionalism on every call made me feel truly cared for, not just another client who can afford services. His consistent follow-up and due diligence helped simplify the process and gave me confidence in making my decision. 100% recommend.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Best course of action

Jeffrey was a great help, offering guidance toward my best debt solution. He recommended debt counseling with Consolidated Credit, a non-profit in business to help people. They helped me with my credit card debt, getting me a lower interest rate and pay off plan. My plan is a cheaper monthly payment than solutions offered by debt settlement companies, without the negative impact of debt settlement. The settlement companies try not to tell you that they let your debt go into default. Until you have paid them enough to offer a settlement, they do nothing. The bank may not even know that you are doing a settlement. All the bank can do is try to collect from you. Research carefully and you may find that Consolidated credit can help you avoid the predatory methods of settlement companies. I remain in good standing, even though my credit cards will be closed. Thanks again to Jeffrey and also to Lori with Consolidated Credit.

14 July 2025
Unprompted review
Rated 5 out of 5 stars

They actually care

Working with Ascend, I felt like they truly had my best interest at the forefront of our conversations. They genuinely care to help and want to make your experience the best it can be.

18 June 2025
Unprompted review
Rated 5 out of 5 stars

Truly honest site offering most debt solutions

I have not found another site that offered so many options to assist a person with their debt issues. I am so grateful I found it now. They tell their back story and is the ony company I have seen to introduce their staff. They offered an option I had not found anywhere else and it is a lifesaver1 Awesome site, efficient, knowledgable and ethical.

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Genuine Counsel

I am someone who typically shops around and looks for the best reviews and prices before making decisions. Jeffrey was my first call and I knew from our initial conversation I had found the right fit. Speaking with someone who has already gone through the process themselves made the world of difference in making an educated decision. Jeffrey answered many questions and concerns I had in detail and painted a future based on his own personal experience. I felt he was genuine in his responses and truly receives satisfaction from his job from helping people from their best interest vs his own. My experience was like talking to a friend, which is comforting in an uncomfortable time.

30 May 2025
Unprompted review
Rated 5 out of 5 stars

I've been struggling just to keep up…

I've been struggling just to keep up with my monthly credit card payments. I filled out the online form with Ascend not thinking much of it; just exploring my options. I'm very glad I did! Jeffrey and Rachel were very friendly and took the time to review and explain all my options. They recommended me to a local company that was able to help my situation dramatically. I really appreciate my experience with Ascend, and I would highly recommend them to anyone struggling that feels there is no way out!

22 May 2025
Unprompted review
Rated 5 out of 5 stars

Brody was the gentleman that I was…

Brody was the gentleman that I was working with and he went above and beyond his duties of helping me finding out the best solution that fits me with me being the focus point he is absolutely a genuine person and a really down to earth individual. He is extremely professional extremely knowledgeable and 100% genuine it was absolutely a dream to work with him very grateful for the opportunity that I had with him and whoever gets him will be at satisfying as I was

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Light at the end of the tunnel…

From the moment I reached out to Ascend Finance, I felt heard, supported and genuinely cared for…Justin, Rachel, Rita…are team members whom I dealt with today when I was feeling overwhelmed, confused and alone. Watching Justin on the Utube video catapulted me to take action.

In that moment I was trying to figure out what direction to go in…

The heartfelt energy, empathy and compassion demonstrated by everyone I dealt with today, was and is definitely appreciated and was very much needed. (Ben too if he is involved)…

I have an free consultation scheduled for tomorrow, Friday, 4/18/2025 at 2 pm with Reed Almand Law Firm and look forward to hopefully, come to an agreement on the best approach to take with my present financial situation.

I wholeheartedly, highly recommend Ascend Finance and its amazing representatives to anyone who is in a similar situation and feeling unsafe and alone.

As I said to them. this world be in a lot better shape if there were more individuals like them!

Thank you from the bottom of my heart for giving me hope again…

Roberta “Bobbie” Morales ♥️♥️♥️♥️

17 April 2025
Unprompted review
Rated 5 out of 5 stars

Truly they help me through my financial…

Truly they help me through my financial Journey. Mind you they did not want a single Cent! Ascend is there to truly give you the right information empowering you to make a educated decision for yourself. I personally went with Chapter 7 bankruptcy and they even help me understand the rehabilitation after chapter 7. I can't recommend enough to come to ascend. Truly a great support system.

Best Gabby

7 April 2025
Unprompted review
Rated 5 out of 5 stars

Jeffrey was super helpful

Jeffrey was super helpful. He makes you feel at ease, and is very thorough with explaining how they can help based on your situation. He took the time to listen, understand, and come up with a plan tailored to me.

1 April 2025
Unprompted review

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