Martin and the team did an amazing job on my garden makeover. They're lovely guys-tidy, hardworking, and clearly take real pride in their work. They checked in with me throughout to make sure I was ha... See more
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Review summary
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We had a leaking roof. We were amazed at the quick response from Roofline Suffolk. We contacted them on the Thursday evening when Nathan arranged an appointment for the Friday morning. He accessed... See more
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We found Worksmart an excellent company for re-felting our roof. Carl kept us informed of what was required and the costs. The work was done professionally, and everyone worked 110%. We are thrilled w... See more
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In Feb 2026, we looked for someone to fix our central heating because the radiators just weren't warming up fully anymore. Trust a Trader gave a recommendation for an excellent tradesman who flushed o... See more
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Company details
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Contact info
5 Meadway Court, SG1 2EF, Stevenage, United Kingdom
- 01438 870097
- sales@trustatrader.com
- www.trustatrader.com
4.7
Excellent
8K reviews
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Soffits & Fascia Replacement
We had all our soffits & facias replaced by this company and the whole process from start to finish went very smoothly. The quote was fair and transparent, the team turned up at precisely the time they were supposed to and completed a full day’s work, there wasn’t any early finishing times, no matter what day of the week it was or how difficult the weather conditions were. Communication between the company, their team and us were some of the best I have experienced.
The workmanship was excellent and I was very impressed and reassured that the Operations Manager – Martin visited the site multiple times to ensure that the project was process as planned. The project was not signed off until Martin was completely happy that nothing had missed. The team and Martin were always respectful of our building, visitor’s and staff at all times. They worked effectively and efficiently and constantly cleaned up after themselves whilst working on site and afterwards. No requests were too much trouble or hassle for them to complete or comply with.
I had the pleasure of meeting Martin – Operations Manager for The Fascia Company before the work to replace the soffits and fascia on the building had started. He is very personable, organised, proactive and solution-driven. His level of communication and dedication to us was impressive from start to finish and would never fail to return any phone calls, no matter what time of the day it was.
Martin visited our site on multiple occasions throughout the project and ensured that the team had all the items they needed to carry their work, as well as making sure that the project was completed within the agreed timeframe. His eye for detail is impressive. It was a pleasure to work with Martin and the team from The Fascia Company
30 January 2026
Unprompted review
Reply from TrustATrader
Hello Cheryl,
Thank you for taking the time to leave such a detailed and thoughtful review. It’s fantastic to hear how smoothly everything went from quotation through to completion, and that the team’s punctuality, communication and workmanship all stood out to you.
We’re especially pleased to hear how reassured you felt by the oversight and attention to detail throughout the project. It’s clear a lot of care and professionalism went into the work, and we’re delighted it made such a positive impression.
Wishing you all the best,
The TrustATrader Team
Easy to use system
8 February 2026
Reply from TrustATrader
Hello Des,
Thanks for your feedback! We’re pleased to hear you found the system straightforward and easy to use — that’s exactly what we aim for.
Best wishes,
The TrustATrader Team
Reliable and value for money
Arrived when he said he would , repaired as promised and offered a fair price 👍
31 January 2026
Reply from TrustATrader
Hi there,
Thank you so much for your review, we appreciate the time it's taken.
If you're ever after another TrustATrader, you know where to find us!
Take care
- The TrustATrader Team
Does what it says on the tin “Trust” a…
Does what it says on the tin “Trust” a trader I have been delighted every time I have used these guys from new windows to boiler repair “Trust” is top of my requirements
30 January 2026
Reply from TrustATrader
Hello Frank,
That’s fantastic to hear — thank you for sharing! We’re delighted TrustATrader has consistently delivered for you, whether it’s windows, boiler repairs or anything in between. Knowing trust is at the heart of your experience really means a lot to us.
All the best,
The TrustATrader Team
Reply from TrustATrader
Hi Greg,
Thanks for your feedback! We’re glad you found what you needed quickly and that everything was clear and straightforward.
Kind regards,
The TrustATrader Team
it put me in touch with a great…
it put me in touch with a great electrician so easily
29 January 2026
Reply from TrustATrader
Hi there,
We’re really glad to hear that! It’s great to know the site made it easy for you to connect with a great electrician and get things sorted quickly.
Warm regards,
The TrustATrader Team
Very good thank you job was done well…
Very good thank you job was done well with no hassle .. very happy with results
29 January 2026
Reply from TrustATrader
Hello there,
That’s lovely to hear — thank you for your feedback! We’re pleased everything was handled smoothly, without any hassle, and that you’re so happy with the end result.
Best wishes,
The TrustATrader Team
The trader was excellent.
The plumber contacted via TrustATrader proved utterly reliable, prompt and completed an excellent job efficiently and at a fair price.
26 January 2026
Reply from TrustATrader
Hi Derek,
Thanks for taking the time to share this! It’s great to hear the plumber you found through TrustATrader was reliable, prompt and delivered such high-quality work at a fair price. Exactly the kind of outcome we love to see.
With thanks,
The TrustATrader Team
A quick easy solution to finding reliable help
Boiler stopped working.
Found an excellent local plumber who did a great job
28 January 2026
Reply from TrustATrader
Hi Robin,
We’re really glad TrustATrader could help at just the right moment. Finding a reliable local plumber quickly when a boiler stops working makes all the difference, so it’s great to hear everything worked out so well for you.
All the best,
The TrustATrader Team
Reply from TrustATrader
Hi Geoff,
Thanks for your feedback! We’re really pleased to hear the service was prompt and that you found a great tradesperson.
Warm regards,
The TrustATrader Team
Thank you for putting me in touch with…
Thank you for putting me in touch with a marvelous plumber. James was a lovely man, efficient and very knowledgeable. Have used him for two jobs.
3 February 2026
Reply from TrustATrader
Hello Alison,
That’s wonderful to hear — thank you for sharing! It’s great to know James made such a positive impression and that you’ve already trusted him with more than one job. Lovely feedback to receive.
Best wishes,
The TrustATrader Team
JJ Plumbing and Heating (Chesterfield)
Jonathan Bates, gas/heating engineer extraordinaire, deserves way above 5 stars for this review.
Today Jonathan arrived at the crack of dawn to fit a new Baxi boiler and put right the wrongs of a previously badly-installed boiler by someone else years ago. This involved repositioning the flue, involving a roofer (thanks Mark Youd) and scaffolding, and all the intricate work involved in fitting a new boiler etc. He spent 12 hours here today in order to leave me with hot water and heating, and will return tomorrow to complete the job. Over and beyond my expectations.
Jonathan’s professionalism and work ethic are second to none, as are his attention to detail and constant reassurances that everything will be sorted. Can’t rate this man highly enough. He’s been working in freezing temperatures in my loft all day and has remained upbeat and cheerful the entire time. He’s brilliant.
Rest assured that if he does work for you, you won’t be disappointed. Thanks Jonathan.
5 February 2026
Unprompted review
Reply from TrustATrader
Hello Sue,
Thank you so much for taking the time to share such a detailed and thoughtful review. It’s fantastic to hear how Jonathan went above and beyond to get everything right for you, especially after dealing with previous issues. His professionalism, work ethic and commitment really shine through in your feedback, and it’s great to know you felt so well looked after throughout the process.
Wishing you many cosy days ahead with your new boiler!
With thanks,
The TrustATrader Team
I got a great painter and decorator…
I got a great painter and decorator from your website. His ratings were justified by his fine work.
2 February 2026
Reply from TrustATrader
Hello Steve,
That’s great to hear — thank you for sharing! It’s always reassuring when a trader’s ratings are backed up by the quality of their work, and we’re really pleased the painter and decorator lived up to expectations.
All the best,
The TrustATrader Team
Highly recommended
From start to finish CGM have been fantastic, great communication and the work is to a very high standard. Highly recommended
25 January 2026
Reply from TrustATrader
Hello Claire,
That’s brilliant to hear — thank you for the recommendation! We’re really pleased CGM delivered such a high standard of work and kept you well informed throughout the process. It’s great to know you had such a positive experience.
All the best,
The TrustATrader Team
Good to check reviews before selecting…
Good to check reviews before selecting contractors
22 January 2026
Reply from TrustATrader
Hi,
Thank you for your review! It's good to know you find our trader reviews helpful before making your choice.
- The TrustATrader Team
Restored my faith in good trades people.
I used TrustATrader after being badly let down by a trade just before Christmas. Dumped by SMS on the Saturday a week before work was due to start. I chose a decorator from the list . Read the reviews and made contact. Everything worked like clockwork. The job is finished and done to a high standard. Would willing use trust a trader again.
15 January 2026
Reply from TrustATrader
Hi Angela,
Thank you for your review. It's great to hear TrustATrader was able to restore your faith in good tradespeople. We're always here to get the job done properly!
- The TrustATrader Team
I found a plumbing company on…
I found a plumbing company on TrustATrader who done some remedial work at my property who were excellent and done the work at a reasonable price. Not going through a site like TrustATrader has cost me in the past with trades so this will be my go to site when I need to find a reputable tradesman.
27 January 2026
Reply from TrustATrader
Hi Tony,
Thank you for taking the time to leave a review. We’re pleased to hear you received top service from the plumbing company and that TrustATrader is now your go-to site!
— The TrustATrader Team
Great service and very good workmanship
19 January 2026
Reply from TrustATrader
Hi Paul,
Thank you for your review. We’re pleased to hear you received great service and were happy with the standard of workmanship.
— The TrustATrader Team
Great service
26 January 2026
Reply from TrustATrader
Hi David,
Thank you for your review. We’re pleased to hear you received great service.
— The TrustATrader Team
Handled hurdles seamlessly
Handled hurdles seamlessly. Showed up on time and performed excellently. Despite a few snags, everything was managed with outstanding professionalism. I'm thrilled with the outcome.
26 January 2026
Unprompted review
Reply from TrustATrader
Hi Jared,
Thank you for your review. We’re really pleased to hear the work was completed to a high standard and that any hurdles along the way were handled professionally. Turning up on time and managing challenges smoothly makes all the difference, so it’s great to know you’re happy with the final result.
— The TrustATrader Team
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