True Protein Reviews 

214
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and clean nature of the products, often noting their excellent taste and variety. Many appreciate how easy the products are on the stomach, avoiding bloating and discomfort, which is a significant benefit for daily use. The flavors are frequently highlighted as delicious and natural, without artificial aftertastes. Reviewers consistently commend the prompt and efficient delivery service, ensuring products arrive quickly and hassle-free. Customer service is also frequently praised for being responsive, helpful, and providing excellent support. Many consumers find the products effective for their health goals and appreciate the clean ingredients and reliable sourcing.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the high quality, great taste, and... See more

Quality

People report positive experiences with quality, consistently praising the high quality of products,... See more

Delivery service

Users describe positive interactions with delivery service, consistently highlighting quick and fast delivery... See more

Order

Clients share positive opinions on order, with many reviewers consistently praising the ease of the ordering... See more

Customer service

Reviewers mention positive feedback about customer service, with many expressing high satisfaction and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered my first True WPI 90 Whey Protein Isolate in March/April, love the flavour as it doesn’t have those artificial taste, but really good chocolaty flavour! Goes really well with either milk, alm... See more

Company replied

Rated 5 out of 5 stars

We have been True Protein customers for about 12 months now. After trying lots of other brands our gym introduced us to True protein which has been fabulous. We are daily users of French vanilla col... See more

Company replied

Rated 5 out of 5 stars

My experience with True has been really great tasting protein and collagen, of a really consistent high quality. I’ve been using them for a couple years now and haven’t been let down. I especially app... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Pharmacy

Information provided by various external sources

We have a passion for everything Health & Fitness. • Australia's best tasting protein powders • 100% Taste • 100% Natural • 100% True


Contact info

4.9

Excellent

TrustScore 5 out of 5

214 reviews

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No recent history of asking for reviews

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4.9

All reviews

(214)

124 reviews in the last 12 months

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Rated 5 out of 5 stars

TRUE Protein 5 stars

TRUE Protein 5 stars
This product has changed the way I work within my daily macro goals. It is clean, gentle on the stomach, and had been a game changer for an afternoon pick me up. The TRUE team are great at communication, and deliveries arrive fast!
Highly recommend.

24 March 2026
Unprompted review
True Protein logo

Reply from True Protein

Natalie, we really appreciate you sharing this.

It is great to hear the protein has made such a difference with your daily macros and that it sits well for you. A clean, easy option for that afternoon boost is exactly what we aim for.

Also glad to know your experience with our team and delivery has been a positive one. Thanks again for the recommendation.

Rated 5 out of 5 stars

True Believer

I was introduced to True Protein by my daughter after joining a Gym to address the diagnosis of osteoporosis.
I am determined to reverse this through weight training, floor Pilates, and conditioning.
In 6 months my body has changed shape, my waistline has returned, legs and arms more toned with muscle definition, and more energy.
I credit True Protein, Glutamine, Creatine and Collagen along a healthy balanced diet.
So pleased with my transformation I can’t recommend True enough. There are also other members at the Gym using True also with great results.
True Believer
Roz.

22 March 2026
Unprompted review
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Reply from True Protein

Roz, this is so great to read.

It is incredible to see the progress you have made in just six months, and the commitment you have shown to your training and overall health. Building strength and supporting bone health through movement and nutrition is such a powerful combination.

We are really glad our protein, glutamine, creatine and collagen have been part of your routine alongside a balanced diet. It is also lovely to hear others at your gym are seeing great results too.

We appreciate you sharing your journey and recommendation.

Rated 5 out of 5 stars

Easily digestible

Easily digestible, tasty with frozen fruit. WPI90 was a great purchase. Will buy again and recommend for women 50+

22 March 2026
Unprompted review
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Reply from True Protein

Thanks Fiona, we appreciate you sharing this and your recommendations. You might like to check out our referral program if you are chatting to friends about True!

Rated 5 out of 5 stars

Amazing customer service

True have every product we need and in all the right flavours!
Their customer service is also amazing! Having had an issue with a previous order recently. After calling them to sort it out, they were very courteous and approachable, being quick to help rectify the issue within a day.
Very satisfied

19 March 2026
Unprompted review
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Reply from True Protein

We are really happy to hear this, Mitch and thank you for sharing your experience with us. We hope you enjoy your order once it arrives.

Rated 5 out of 5 stars

Good Things

Im a daily user of protein and other supplements so I've spent time shopping around. You can read the labels and see how clean the product is. As for mix ability, taste, texture. this has been the brand that has really stuck out. I live extremely remote on a tiny island 3000km off Australia, not listed on almost all systems. True Protein have gone out of there way to make sure I can get the supplements I want. between product quality and customer experience I can't rate them higher.

18 March 2026
Unprompted review
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Reply from True Protein

This means a lot, thank you for taking the time to share your experience, Jordan.

We are so glad the quality, taste and mixability have stood out for you, especially after trying a range of different brands. Keeping things clean and simple is always the goal.

It is also great to hear our team has been able to support you with delivery, even from such a remote location. We always do our best to make it work.

We really appreciate your support and trust in us, it does not go unnoticed!

Rated 5 out of 5 stars

Tastes great, no more upset stomach!

I have finally found a whey protein that doesn’t make my stomach upset.
It tastes great, I am not overwhelmed by the taste of artificial sweeteners and the choice of flavours is great

9 March 2026
Unprompted review
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Reply from True Protein

Thank you so much, Amanda. We are so glad to hear you have found a whey that sits well on your stomach. It is great to know you are enjoying the taste and flavour range without that overly sweet aftertaste.

Rated 5 out of 5 stars

Best Protein in the business - True Protein

I have tried many protein products over the years but since turning to True Protein for my protein powders and products i have never been more satisfied. The cost, the range and overall product is by far the best I have encountered. The great flavours and mixing, especially with water, is fantastic. No bloating ever. If you haven't tried it yet, do it. You won’t go back to your old powder. True!

17 March 2026
Unprompted review
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Reply from True Protein

Thank you for the amazing feedback, Clay. We are so glad to hear you are loving the flavours, how well it mixes, and that it sits comfortably with no bloating. It means a lot that we have become your go to after trying so many others. We really appreciate your support.

Rated 5 out of 5 stars

Delivery was quick from True Protein

Delivery was quick from True Protein, even got a free water bottle, which who doesn't love a new water bottle. I even bought the product for my mother after I used it. We loooove the scoops. What a great idea, who likes those terrible plastic ones. I use these scoops for everything. This is my new favorite product, more to order. Feels so fresh and clean, smooth, no clumps or terrible aftertaste.

3 February 2026
Unprompted review
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Reply from True Protein

Thanks so much for your lovely feedback, Brigitte. We are so glad you are enjoying the product and the scoops, and that you even shared it with your mum. Great to hear it mixes smoothly with no aftertaste too. We really appreciate your support and look forward to your next order.

Rated 5 out of 5 stars

A True Aid to Fitness.

The quiz provided a useful starting point for choosing the most suitable products for my needs. There is an extensive range, the quality is high and the company provides comprehensive information.

16 March 2026
Unprompted review
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Reply from True Protein

Thanks so much for your thoughtful feedback, Karen. We are glad the quiz helped guide your choices and that you are enjoying the range and quality. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Quality, tasty protein powder

Protein powder is delicious, a good size and love that is doesn’t have filler in the powder, it’s concentrated protein. Been taking it for several weeks now and have noticed the difference after my workouts.

14 March 2026
Unprompted review
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Reply from True Protein

Thank you very much, Cassie. We are so happy to hear you are enjoying True and that you've noticed a difference - that is fantastic!

Rated 5 out of 5 stars

Pure, best !

Pure, best product! Great value, easy on gut and balanced composition. Highly recommend.

13 March 2026
Unprompted review
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Reply from True Protein

Thank you for sharing this, Abhay. We are thrilled to read this and thanks for the recommendation.

Rated 5 out of 5 stars

Great customer service and excellent…

Great customer service and excellent product. Love the protein powders, creatine and protein bars.

11 March 2026
Unprompted review
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Reply from True Protein

Thanks, Heidi, we are very happy to hear this and hope you continue to enjoy True.

Rated 1 out of 5 stars

Not what I expected

I ordered the probiotic protein powder in French Vanilla and it did not have a Nice taste also made me feel nauseous, I also ordered the chocolate version that wasn’t too bad it tasted better but also made me feel nauseous.

I purchased hoping that I can finally have a protein powder that doesn’t make me feel shit,
At first I thought maybe the milk, even with lactose free milk I still felt sick :(

5 March 2026
Unprompted review
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Reply from True Protein

We are sorry to hear this Deena and would encourage you to email us directly to speak with our Customer Experience Team via contact@trueprotein.com.au and they'll be happy to assist you.

Rated 5 out of 5 stars

Seems like a good trustworthy brand

Seems like a good trustworthy brand, it was suggested to me by my Physio and also my functional medicine doctor. Their Whey protein powder definitely gives me acne but their plant one seems fine so i will buy the plant one moving forward. Im glad i was able to purchase samples and didnt have to buy a big batch of whey protein only to find out it affects my skin.

2 March 2026
Unprompted review
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Reply from True Protein

It is wonderful to hear your physio and doctor recommended us, and we are glad the sample packs allowed you to discover that our plant-based range is the best fit for your skin and wellness journey.

Rated 5 out of 5 stars

Great customer service

Great customer service. I ordered some products and accidentally missed the free gift during checkout. I emailed them and they sorted it out straight away with no hassle. Really impressed with the quick response and how easy they made it. Much appreciated!

11 February 2026
Unprompted review
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Reply from True Protein

Thank you so much for your kind words, Robert, it is a pleasure to hear that we could get your free gift sorted for you so quickly and easily.

Rated 5 out of 5 stars

Miracle product - Phenomenal customer service

Two reasons why I'm giving this company 5 stars.

First I'll talk about the product. I have the most sensitive gut I know. After all the tests, long story short I'm basically intolerant to sugar and lactose - fun I know! Anyway, I also am an avid gym-goer and love working out. Prior to True Protein I was yet to find a protein powder that didn't make me sick. I tried, rice, pea, peanut, hemp, almond etc. All of them are full of gums and emulsifiers but also their core ingredients were causing me GI distress. Along comes True Protein - Natural Isolate (little to no lactose). No flavours, no add-in just the protein I need to build muscles. I can even do 2 scoops on heavy lifting days with water without that heavy bloated feeling straight after!

Here's where True Protein kicked it up a notch for me.
As above I've got a very dramatic stomach. In error I accidentally ordered 2 x vanilla instead of 2 x natural. If I consumed the vanilla, they would make me sick, not anything to do with the product, just my super sensitive gut. Anyway, I contacted True Protein and within an hour they had contacted me back to organise to get the parcel redirected back to their warehouse and once that was confirmed they sent me out two natural. This was phenomenal service. What I was expecting was, "Sorry, once it arrives, just send it back at your cost" - What I got was sensational friendly service, no additional cost to me even though it was my error and the time the natural flavour arrived, felt like there was zero delay. Can I also add too, they threw in 2 microfibre gym towels that are lux quality!!

I have found my protein and I have found the company I plan to buy from going forward.

29 January 2026
Unprompted review
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Reply from True Protein

Hey Adam, thank you for sharing such a detailed review of your experience with us.

We are so pleased to hear that our WPI is working well for you. Navigating sensitivities can be difficult, so it is great to know you can finally fuel your workouts without any discomfort.

We also appreciate the kind words about our team. We always aim to fix ordering errors quickly and we are glad we could get those swapped over for you without any fuss. It is lovely to hear the gym towels were a welcome addition too.

Rated 5 out of 5 stars

Great customer service

I had an issue and the customer service was very responsive and they fixed everything. The products are great, I can't fault this company. Also delivery is super fast. New customer but will definitely be reordering.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Great Protein

Initially i was surprised by their wide range of protein powder flavours. Had to try the salted caramel which is amazing and so too is the trusty vanilla. I also find this protein to be very easy on digestion
Their customer care is very helpful and responsive.
Would definitely recommend their products

22 October 2025
Unprompted review

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