While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
My customer was really impressed with Scott, he communicated well and was extremely calm and patient under pressure. The costings, quality and workmanship were fantastic! I will recommend him to my future customers:)
Lisa - The Bathroom Showroom Manager
Hire for fitting the wardrobes with mutual agreed price. Then said unable to finish it in middle of job because there were the worst design, rubbish they had never seen wardrobes except pay extra. Ask to stop the job need to pay unreasonable price. If don't pay, they express to send the bill to debt management company.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
