TriSports.com Reviews 

1,954
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

My credit card number was stolen by them, charging $4000 worth of merchandise.

Rated 1 out of 5 stars

I have bought from TSR several times before without an issue. This time was a complete farce. I had the winning bid for Fox 36 Kashima coated forks. They arrived in a battered box with 2 pieces o... See more

Rated 3 out of 5 stars

I'm tired of companies not being forthcoming when they are selling open box merchandise. The saddle I ordered did not come in the original packaging from the manufacturer. So it did not have the tool,... See more

Company replied

Rated 1 out of 5 stars

Ordered an item described as new on eBay (a returned unused item from Wiggle): didn't have the to fit it to my bike for two months and then found it was broken and useless. TriSport refused to provide... See more

Company details

  1. Running Store
  2. Bike Accessories Store
  3. Sporting Goods Store

Written by the company

TriSports.com is the online and retail triathlon gear shop, created for triathletes, by triathletes. We carry the highest quality triathlon equipment, gear, apparel, clothing, bikes, and all of the hard to find necessities that every triathlete needs, including triathlon wetsuits, triathlon bikes, bike travel cases, aero race wheels, hydration systems, aerobars, triathlon-specific clothing, and much, much more.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.3

All reviews

(1,954)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Items fairly easy to find

Items fairly easy to find. Buying process painless. Only issues were that items I wanted were sold out (all color options on X-LAB aero bottle setup) during July 4th sale and then right back in stock shortly after sale ended. Also, have the 'over $x' discount codes auto-populate if I buy over that amount instead of me having to log out and back in to see the code on the first page.

22 July 2017
Unprompted review
Rated 5 out of 5 stars

Spiz Energy chocolate has been a good …

Spiz Energy chocolate has been a good addition to my cycling and daily nutrition. At age 64 I'm not a tri athlete nor a hard core cyclist but like the energy and meal supplement it provides.

20 July 2017
Unprompted review
Rated 5 out of 5 stars

The Profile Design T-3 aero replacement …

The Profile Design T-3 aero replacement bars I ordered were perfect and included bar-plugs. They arrived faster than advertised. This allowed me to change my wrist angle for a more relaxed position while down on the bars. I am now considering ordering new arm pad kit as well, and will definitely order from TriSports.con in the future.

20 July 2017
Unprompted review
Rated 5 out of 5 stars

Excellent shop with an excellent …

Excellent shop with an excellent product selection! The customer service is fantastic, and the quality of their products is stellar. Fast shipping too. This is a one stop shop for all triathletes! I highly recommend them.

15 July 2017
Unprompted review
Rated 3 out of 5 stars

Altho the TriSports website offers many …

Altho the TriSports website offers many choices of bikes, my selection and subsequent purchase turned out to be unavailable. I was told via email I could either get a refund or upgrade to a higher level bike for $400 more. I went for the upgrade but was told in two separate phone calls that the new bike would arrive in either 1 week or 3 weeks, depending on the call. This is my first experience with TriSports and I hope things improve. It would be helpful if stock levels could be shown on the web site to avoid this kind of thing.

15 July 2017
Unprompted review
Rated 5 out of 5 stars

I have not used the product yet due to

I have not used the product yet due to shoulder injury. The product seems to be a bit heavy to wear on the leg. Will see how it works when I take it for a swim. I am a long distance open water swimmer. My swims last somtimes 2-4 hours non-stop. I bought this product for increased safety. At any rate, in terms of your service, it has been excellent. Easy to shop and place an order. Kudos

13 July 2017
Unprompted review
Rated 5 out of 5 stars

Excellent work

very good communication during the whole process, I would recommend
them to everyone.

12 July 2017
Unprompted review

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