TripAdvisor Reviews 

1,988
•
TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

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Rated 1 out of 5 stars

TripAdvisor recently removed a pending positive review of Pullman Bali without telling me there was a problem which I dont believe there was. I have written many reviews on there and never had a prob... See more

Rated 5 out of 5 stars

Best Advice when travelling to new places look to TripAdvisor for restaurants, accomodation, sight seeing adventures even your plane trip or other means of travel. We go away quite often but pl... See more

Rated 1 out of 5 stars

TripAdvisor only publish pretty much positive reviews. They won’t publish honest truths about things citing it doesn’t meet their criteria. I don’t trust their reviews anymore as if negative things... See more

Company replied

Rated 1 out of 5 stars

your web site does not verified user and as a consequence it becomes a tool for competitors/haters/stalkers/delinquents/mob. you should consider in listen to both parties you shouldn't allow th... See more

Company replied

Company details

  1. Travel Agency
  2. also in
  3. Financial Consultant
  4. Flights Search Site
  5. Hotel
  6. Price Comparison Site

Information provided by various external sources

TripAdvisor - Holiday reviews, photos and travel advice for hotels and accommodation - Compare prices with just one click


Contact info

2.0

Poor

TrustScore 2 out of 5

2K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.0

All reviews

(1,988)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

TripAdvisor it!

TripAdvisor is fantastic for getting quick feedback and experiences from real people. Looking for a place to eat out and are worried about allergies? TripAdvisor it! Want a fair price on a good quality hotel? TripAdvisor it! You can even find reviews on sight seeing and attractions which helps to plan day trips and holidays. I love the TripAdvisor app and use it often to scope out new places or simply to offer advice to other people looking to share an experience. It’s a world of knowledge right there in your pocket!

4 February 2020
Unprompted review
Rated 5 out of 5 stars

Reliable Helper

Whether I have to pick out a restaurant, a spa or a holiday/sightseeing destination, Tripadvisor is always a reliable platform to help me making a good choice and thus have an enjoyable experience.

4 February 2020
Unprompted review
Rated 4 out of 5 stars

Useful traveller reviews.

We find the reviews by other travellers very helpful when trying to choose accommodation. We also find the list of accommodation suggestions on the TripAdvisor site useful sometimes.

4 February 2020
Unprompted review
Rated 4 out of 5 stars

Tripadvisor a great help when planning a trip!

I find that Tripadvisor is the place I go to find out if a place or accommodation is right for me. Most occasions I have found that the reviews are accurate and the star rating by reviewers is a great help also. I usually check more than one website for accommodation but always rely finally on the Tripadvisor reviews.
The forum facility is great, especially when you have a trip in mind but there are no reviews or much information available. Then you can get first-hand information from people who have been there and you can ask specific questions about certain aspects of the location. I don't know what I would do without Tripadvisor.

4 February 2020
Unprompted review
Rated 5 out of 5 stars

The best website when it comes to…

The best website when it comes to travel
It is my only "go to" when researching where to stay
I trust and go by what contributors say and the photos are actual snaps not doctored images that some websites use to entice visitors.

4 February 2020
Unprompted review
Rated 5 out of 5 stars

This is the one & only review website I trust

Information at your fingertips that help to sort the good from the bad.

Useful tips that can make your experiences simpler & more fulfilling.

Information on experiences given by travellers just like you!

All you will ever need in the one place, there is no other website this good!

4 February 2020
Unprompted review
Rated 3 out of 5 stars

Your response to questions is extremely…

Your response to questions is extremely poor. It is seldom that I get a response when I ask a question!

4 February 2020
Unprompted review
TripAdvisor logo

Reply from TripAdvisor

Hello,

Thank you for your review on TripAdvisor's Trustpilot page. We're very sorry to hear about this issue you've had when you've contacted us for help.

We see that our support teams have responded to all your requests via email, so we recommend that you check your spam / junk folders in case they were filtered there.

Kind regards,

TripAdvisor Customer Relations Team

Rated 4 out of 5 stars

Rating of TA

I like sharing my views on places that i have visited. And the same goes by looking at other opinions on places that i may or want to visit. I also like trip advisor giving ideas which gives a thought in planning your next holiday. The only negative is re trip advisor asking about places that you haven't visited for a review when you are just looking. Otherwise its a 9/10.

4 February 2020
Unprompted review
Rated 5 out of 5 stars

Balanced judgment for all travel bookings

No matter where I hear or read about a restaurant, accommodation or experience I always cross check with Trip Adviser for a deeper understanding of what they are all about. A balance of the negatives and positives give me the balance I need before committing.

4 February 2020
Unprompted review
Rated 5 out of 5 stars

Make the most of your trip with up to date advice from fellow travellers

As we travel a lot within and beyond Australia, we seek to satisfy at least three criteria: are we using the appropriate means of transport; are we going to meet our rest and accommodation needs; are we finding the best local eating places to satisfy not only our appetites but our appreciation of the local area, and are we seeing the best that our destination has to offer in terms places of interest. We have found that TripAdvisor consistently provides that advice through their reviews and alerts to places that we might otherwise miss. We like to be informed, and we know that the reviews and advice of other travellers are invaluable to us in forming our opinions on where to go, what to see and where to stay. They, through TripAdvisor, has added much to the quality of our travel experiences.

4 February 2020
Unprompted review
Rated 4 out of 5 stars

More options please in completing reviews...

Generally you are a great service to people wanting to know about information relating to travel, accommodation, restaurants and the rest. In posting my reviews I find there are insufficient options sometimes to choose from, thereby potentially giving inaccurate or misleading information. Need broader options to describe a particular facility. Cheers.

4 February 2020
Unprompted review
Rated 5 out of 5 stars

Excellent source of information.

TripAdvisor is the first site I visit when I am planning a holiday. Not only checking hotels and restaurants but viewing the forams are a great way of eliminating any queries you may have about your holiday destination. The travellers photos give you a credible idea of accomodation etc, as opposed to the "Management Photos" which can be sometimes a bit photoshopped!!. Also distances, maps, flights, whats nearby etc, all the information is at your fingertips.
I would be lost preparing my holidays without TripAdvisor.

4 February 2020
Unprompted review

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