TRIFOXBIKE Reviews 52

Good prices. Good selection. However, I received no communication regarding my purchase. The first thing I heard from the shipper, UNI, was that my order was on its way. That being said, my order from China to Canada arrived in less than 12 days.

I was looking for a slightly more affordable mountain bike frame, and check mfm200, the price was around 300 USD. I reached out to Karry on online. She helped me confirm whether the wheelset and components from my old bike would be compatible, and later she also helped resolve some other questions I had. It turned out that I didn't need to pay any tax or VAT either. I had seen some people mention that shipping could be slow, but to my surprise, the frame still arrived within the timeframe Karry had promised. I guess shipping speed might just come down to luck.

I received my PIONEER bicycle in a very short time. Assembly was straightforward, and soon I was out on the road. Every ride on this bike has been thoroughly enjoyable.

The purchasing process was easy and communication from them very good. Impressed with the quality of the road frame, which appear no different to those of big brands but they come at an affordable price. Study packaging arrived so quickly, I was shocked.

Sadly i cannot in all honesty give this company a passing grade. I purchased their wheelset and X10 carbon frame. After about 1500km of normal light riding i noticed both a local weak spot and delamination in downtube, and a big crack right down the middle of the seattube where the frame was glued left side to right side (the seam is clearly visible and the crack propagates about 5cm right in the middle). I've had no response from the company to my mail but i very much dobut a warranty is possible from what i see online (saying it's due to crash etc.). The frame did come a bit rough out of the box but it's to be expected for the price, however structural issues, thats another thing entirely. Blemishes and light sanding of carbon to make bearings etc. sit smooth i don't mind, issues that can snap the frame while i'm riding at speed that i cannot accept. It's a shame but i wasted 400€

Good website with plenty of useful information and a good product range. Only thing that made it 4 stars instead of 5 was that delivery took a day or two longer than it might have done. With that slight reservation, I'd use again.

I struck gold at this store when I stumbled upon the desired style framset I had been searching for - it boasts incredible quality that will undoubtedly stand the test of time. Delivery was prompt, allowing me to embard on thrilling rides right away. Shipping to the UK was tax-free and didn't incur VAT; it arrived at my home in about 16 days.

Ordered the MFM100 in matte finish. DDP shipping to Scotland went smoothly - tracked all the way, no extra charges. Arrived in about 14 days. The seat tube angle and reach figures suited my height (size M), Carbon layup at head tube and bottom bracket looks consistent; cable ports neatly positioned. Paired with a Fox shock, travel suits the local terrain. The all-inclusive shipping is a practical advantage post-Brexit.

I wasn't familiar with the Trifox brand... I was looking for a new frame compatible with my body measurements... After a lot of research, this frame was perfect for me, even though I was honestly in love with the X8QR... Even my biomechanics expert was satisfied with the parameters... The measurements were perfect... I also checked the various reviews of the frame on various social media... Everywhere this bike was described very accurately with positive reviews... So I decided to buy it... Even the reviews in my country (Italy) were positive... Now I'm using this Trifox X16 and I've noticed that it's a versatile and responsive bike on undulating paths and uphills, comfortable and ready for any reaction. It makes you understand a precise difference!! That the problem is you and not the bike!! Because you're too fat...!! I highly recommend buying it for the quality; Then, with a price like that, you'll be even more convinced... I'm honestly thinking about buying another one... I'm evaluating an X8TA and X10TA Aero frame just for the pleasure of seeing it in the garage while I use my X16 😀.... Trust me!! Buy directly on the TRIFOX website and you'll save money; at least $100 compared to other sales channels like AliExpress...Thanks Trifox..

I ordered an road frameset on April 2025 which arrived rear derailleur hanger broken and was unusable. It happens. I believe it was mostly the carrier's fault and not that of. Yet, the after-sales service team and Karry in particular were extremely nice and efficient. I received the new rear derailleur hanger in about 7 days.

Great communication from the paiement to the shiping.
The frame was well protected in the box and the quality looks fine.

I ordered X16 Chameleon purple and requested some modification. Trifox is very cooperative and responsive to my questions. They have provided all my requests and even added some freebies

I ordered MFM200 size 15 gold and so happy with the bike style and superb quality. The customer service is outstanding and replies to my questions fast. I received my order after 4 days which is earlier than I expected

I ordered a part from them back in May 2025. I have as of February 2026 not received this part.
Got hold of them once in August and they stated item was on backorder. Never an update or courtesy email. Total ripoff.

the first frame was lost during shipping. After several emails went unanswered, I transferred the matter to PayPal for the purpose of re-processing it. Trifox then responded and sent the frame again. It arrived. A slight price reduction was also agreed upon because all of the trouble I had. That was in mid-2025. Today, after six months and more emails, I haven't received a refund, nor have the emails been answered. I haven't received a reasonable invoice yet. The frame is fine so far, but the processing when problems arise isn't customer-friendly, to put it politely. Deleting the review on the homepage isn't a solution either, or is it Trifox?

Trifox X16 frameset delivered to Australia. Ordered on the 20th September, arrived 4th November so not express post. Frame was well packed and undamaged. First impressions are very positive. paintwork very good and seatpost now has a rough texture where inserted into seat tube, so no slippage. The brake cable guide appeared to be at correct angle into frame and internal finish looked very neat. Early days, but pleased to report local bike shop built up in a day with no problems.

Avoid Trifox Bikes at all costs! I ordered a fork from them over a month ago, and to date, it still hasn't shipped. Their website continues to show the order status as 'processing,' despite numerous attempts to contact them via email, WhatsApp, and even through PayPal's dispute resolution process. Each and every attempt at communication has been completely ignored.

Trifox Bikes clearly doesn't value customer service, transparency, or basic business ethics. Save yourself the frustration, wasted time, and money—buy your bike components from a reputable supplier instead. This experience has been nothing short of infuriating. Stay far away from this company!

I have ride this bike for almost 2 years and the experience is extraordinary.

One year ago (jan 2023) I ordered a bike frame. The order was lost during delivery. Until now, Trifox didn't refund or pay... I started a dossier at our national ombuds service... After more than 100 mails and letters, they still not answer. So not to be thrusted.

Brought a MTB frame with a 2 year warranty. Well after one year the bottom bracket drive side shim fell out.
I contacted them, sent pictures and they ignored me. If you choose to buy from them. I hope you are luckier than me