TriEagle Energy Reviews 

257
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 200 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent pricing, noting competitive rates and the absence of hidden fees, which helps them manage their budgets effectively. Many highlight the top-notch customer service, describing staff as professional, helpful, and understanding, providing prompt and efficient service. People appreciate the ease of resolving issues and the overall reliable service provided. However, some people mentioned concerns regarding subscription renewals, with rates increasing significantly for existing customers. This led to feelings of a lack of customer loyalty and reports of frustrating experiences with customer service, including long wait times and unhelpful responses when trying to address these billing discrepancies or unexpected high bills.

What people talk about most

Price

Reviewers highlight positive aspects of price, with many expressing satisfaction with affordable and... See more

Service

Reviewers mention positive feedback about service, with many expressing satisfaction with the overall... See more

Customer service

Clients share positive opinions on customer service, with many reviewers consistently praising the... See more

Staff

Users describe positive interactions with staff, consistently praising their professionalism, helpfulness,... See more

Subscription

Customers consistently note ambiguous experiences with subscription renewals, with some praising the ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have been customers of TriEagle Energy since 2013. I have always contracted on locked three year agreements. I've never been disappointed by pricing or felt I was misled by our agreements. I know I... See more

Rated 5 out of 5 stars

As far as electric bill, best decision I ever made was switching from Reliant, which I had for years, to TriEagle. Was really nervous about doing it because I'm old school and didn't know if that was... See more

Rated 5 out of 5 stars

Trying to figure out the best electricity rates and the best company to go with is confusing. I've been with Tri-eagle for about 5 years now and have been very satisfied with the rates they provide. E... See more

Rated 5 out of 5 stars

These folks truly care for their customers! I love them...the guy i was connected with even actually laughed at my attempted joke!! Very through and never condiscending, it's such a refreshing atmosp... See more


Company details

  1. Electric Utility Company
  2. Energy Supplier
  3. Green Energy Supplier

Written by the company

TriEagle Energy, a Texas-based electricity provider, offers residential and business plans with straightforward pricing, renewable energy and flexible term lengths.

Tri Us Guarantee

Try any plan for 60 days to see why customers love the simple savings they get with TriEagle.

Our Tri Us Guarantee is our commitment to making sure you feel good about the TriEagle Energy plan that you choose. If you're not completely satisfied within 60 days, we'll help you change to another plan for free.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

257 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.6

All reviews

(257)

184 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Electrical Pricing and Sevice

I had signed up with this company for one year and due to their excellent pricing coupled with easy access to customer service I signed up for 3 more years. This company sends you weekly usage so you are in the know on what to expect on your upcoming invoice. I wholeheartedly recommend TriEagle Energy.

6 March 2026
Unprompted review
Rated 1 out of 5 stars

Horrible company

Horrible company. They overcharge me for bills for months and when I contacted them, they agreed that they overcharge me, but they wanted to give me on a 10% refund which I rejected. They sent my name to a collection agency stating that Inowe then $100 which I don’t owe them. I paid them their final bill in full . They are the ones who owe me for the overages they charged on my bills.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Smooth and Easy Renewal Process

Excellent service. The renewal process was quick, smooth, and easy to complete. The representative was helpful, professional, and answered all my questions clearly. Thank you for your support.

24 February 2026
Unprompted review
Rated 1 out of 5 stars

Just don’t do it

Just don’t do it. Very shady practices on pricing. Have to deal with a “virtual assistant “ first then eventually after you waste a lot of your time you will get a real person speaking in circles very quickly. You have to repeatedly ask them to slow down their speech then only to be spoken to as if you are a moron. When it’s the dialect in which they are speaking to quick which is making the conversation difficult not my lack of brain cells. Will switch carriers.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

5 Star

I honestly have never had an issue with TriEagle and trust them with my electric needs. They provide a great service and do so with class. Respectful, knowledgeable, friendly team of people ensuring their customers are well taken care of. Highly recommend TriEagle to friends and anybody that asks. 5 Star!

15 February 2026
Unprompted review

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