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Travelslake Reviews 

653
•
TrustScore 5 out of 5

4.9

Travel & Vacation
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Rated 5 out of 5 stars

JUAN PÉREZ THIS PERSON HAS BEEN VERY COURTEOUS PERFORMING OUR BOOKING TO EL SALVADOR ON DECEMBER 1, 2022. I THINK MR PEREZ IS AN ASSET FOR YOUR CORPORATION, MISS JOY. MR. PEREZ KEPT GIVING... See more

Company replied

Rated 5 out of 5 stars

The customer service I received on Saturday the 13th was outstanding. Scarlett saved the day when my flight from Las Vegas was cancelled. Her quick work allowed me to make the rehearsal dinner and tu... See more

Company replied

Rated 5 out of 5 stars

Over all I'm happy with the person on the phone. She was perfect at handling my situation. I was disappointed that when I changed my flight back to the original date the company did not refund t... See more

Company replied

Rated 5 out of 5 stars

I had a serious dilemma. I accidentally booked the wrong return date on my flight. Marvin made it so easy to rectify my situation. He was very pleasant and very knowledgeable. We came up with s... See more

Company replied

Company details

  1. Travel & Vacation

Written by the company

Online Travel Company

Contact info

4.9

Excellent

TrustScore 5 out of 5

653 reviews

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4.9

All reviews

(653)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Gaby was very helpful

Gaby was very helpful, patient, and a pleasure to work with him. I am truly appreciative of him and the excellent service he provided to me while booking my trip. Thank you!

13 September 2022
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Reply from Travelslake

Thanks for your kind feedback. We ensure to provide you with the same services always.

-Team TS

Rated 5 out of 5 stars

Juan Perez

Juan Perez
He was very very helpful

14 September 2022
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Reply from Travelslake

Thanks for your kind feedback. We ensure to provide you with the same services always.

-Team TS

Rated 5 out of 5 stars

Samuel Murphy was a super help

Samuel Murphy was a super help. He was very patient with me while I had to add my children to my booking and also change my flight dates. He was very thorough when collecting all the information and explaining the terms to me. He was very polite and answered all my questions with ease. It made something I thought was going to be a big head ache a breeze. Thank you so much Samuel.

14 September 2022
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Reply from Travelslake

Thanks for your kind feedback. We ensure to provide you with the same services always.

-Team TS

Rated 5 out of 5 stars

Wonderful service

Wonderful service. Samuel Murphy was polite and patient throughout the entire process.

14 September 2022
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Reply from Travelslake

Thanks for your kind feedback. We ensure to provide you with the same services always.

-Team TS

Rated 5 out of 5 stars

Excellent service

14 September 2022
Unprompted review
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Reply from Travelslake

Thanks for your kind feedback. We ensure to provide you with the same services always.

-Team TS

Rated 5 out of 5 stars

Perfect

Great job very hard working to make all the accomplishments

13 September 2022
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Reply from Travelslake

Thanks for your kind feedback. We ensure to provide you with the same services always.

-Team TS

Rated 5 out of 5 stars

Good

Good experience with customer services

13 September 2022
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Reply from Travelslake

Thanks for your kind feedback. We ensure to provide you with the same services always.

-Team TS

Rated 5 out of 5 stars

Alex was very patient

Alex was very patient, and helped me change my flight for an emergency. My dad is dying and I had to change my flight immediately. Alex went above and beyond to assist.

13 September 2022
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Reply from Travelslake

Thanks for your kind feedback. We ensure to provide you with the same services always.

-Team TS

Rated 5 out of 5 stars

Jason he was really helpful and…

Jason he was really helpful and patience thank you to help me out to find my tickets

13 September 2022
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Reply from Travelslake

Thanks for your kind feedback. We ensure to provide you with the same services always.

-Team TS

Rated 5 out of 5 stars

Excellent

Stephan’s, was very pleasant and knowledgeable he listened to all my concerns and very understanding he was professional.

12 September 2022
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Reply from Travelslake

Thanks for your kind feedback. We ensure to provide you with the same services always.

-Team TS

Rated 5 out of 5 stars

good

very good service

9 September 2022
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Reply from Travelslake

Thanks for your kind feedback. We ensure to provide you with the same services always.

-Team TS

Rated 5 out of 5 stars

It's always a pleasure

It's always a pleasure. Booked with them numerous other times.

9 September 2022
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Reply from Travelslake

Thanks for your kind feedback. We ensure to provide you with the same services always.

-Team TS

Rated 5 out of 5 stars

Rachel is awesome

I have had Rachel helping me find a flight that was reasonable to Atlanta because my nephew and his family had covid and my plans had to change. Rachel's help was really amazing. Thank Goodness for people like her.

9 September 2022
Unprompted review
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Reply from Travelslake

Thanks for your kind feedback. We ensure to provide you with the same services always.

-Team TS

Rated 5 out of 5 stars

Justin

I appreciate Justin he took care of my needs when I was in a jam in modifying my reservation. I appreciate it!!

THANK YOU

9 September 2022
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Reply from Travelslake

Thanks for your kind feedback. We ensure to provide you with the same services always.

-Team TS

Rated 5 out of 5 stars

Stefan helped with getting my…

Stefan helped with getting my reservations correct and in a timely manner

8 September 2022
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Reply from Travelslake

Thanks for your kind feedback. We ensure to provide you with the same services always.

-Team TS

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