It takes a while for them to kick it in after being out of the hospital. So we stayed in a hotel for 6 days until they made first class arrangements for travel, etc. Still waiting for reimbursement... See more
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Review summary
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Simon Harrison was very helpful: kind, competent, understanding. His attentiveness outshined the rest. I would give him 5 stars. However, the overall wait to get to him was almost 30 minutes, which in... See more
Company replied
It was an assurance knowing we were covered from the day we purchased our vacation right up until our vacation, during our vacation & travel to & from & until we were safely home. Thankfully we didn't... See more
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Because of a prior incident when we had to cancel a major trip but had travel insurance, we always opt in. TII is our choice. Thankfully, we have not had to submit any claims.
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Company details
About Travel Insured International
Written by the company
With over 30 years of experience, 2,000+ partners, and 10 million+ trips protected, Travel Insured International delivers robust travel protection plans designed to fit every traveler and every trip. Whether you’re planning a family vacation, a luxury cruise, or a once-in-a-lifetime adventure, our suite of products offers flexible coverage and 24/7 non-insurance traveler support so you can travel with confidence.
Why Choose Travel Insured?
- Customizable coverage for every trip type—family, cruise, adventure, solo travel
- Optional Cancel or Interrupt for Any Reason bundle available on select plans
- Pet, rental car, and adventure sports bundles to fit your lifestyle
- 24/7 worldwide non-insurance traveler support and concierge services included on every plan
- Fast, digital claims process and real-time support
- Trusted by travelers for over 30 years
Frequently Asked Questions
Q: How much does travel protection cost?
A: The cost of our travel protection plans depends on various factors, including trip cost, travel dates, and level of coverage selected. Some of our plans can often be cost-effective for families, as children 17 and under may be included at no additional cost. It’s important to compare our plans and review the plan details to make sure the coverage meets your specific needs. If you want exact pricing, you can get a quote online at any time or contact our Customer Care team for assistance. All plans contain insurance benefits and non-insurance travel assistance services.
Q: What is the Optional Cancel or Interrupt for Any Reason Bundle?
A: The Optional Cancel or Interrupt for Any Reason Bundle allows you to cancel or interrupt your trip for reasons not otherwise covered by your plan. This option adds flexibility if something personal or unexpected causes you to change plans. You may be eligible for partial reimbursement, when the reason for cancellation or interruption falls outside the listed covered reasons. Additional cost and terms apply.
Q: What is the difference between Trip Cancellation and Trip Interruption coverage?
A: If you are not able to take your trip due to a covered reason you would file a Trip Cancellation claim. If you have already departed for your trip and have to return home for a covered reason you would file a Trip Interruption claim. See our chart for Trip Cancellation and Trip Interruption covered reasons.
Q: How do I get help or file a claim while traveling?
A: Our 24/7 Traveler Support Service is available worldwide. You can reach us at 1-800-494-9907 (U.S./Canada) or 1-603-328-1707 (International). Claims can be filed online at www.travelinsured.com/claims.
Enjoy a 14-Day Free Look Period on Your Travel Protection Plan
Take your time to review your plan. Travel Insured is committed to your satisfaction as a customer
When you purchase a Travel Insured protection plan, you have 14 days to review all the plan details at your own pace. If you decide the plan doesn’t meet your needs and you haven’t started your trip or filed a claim, you can cancel within this period for a full refund. This can give you the flexibility and confidence to make sure your coverage is right for you.
Learn more.
Contact info
P.O. Box 6503, 06033, Glastonbury, United States
- 1-800-243-3174
- www.travelinsured.com
4.1
Great
2K reviews
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Asking for information already provided or that doesn’t exist
You are asking for information that has already been provided, or that doesn’t exist.
4 June 2026
Reply from Travel Insured International
Dear Terence Woods,
We understand how frustrating this situation has been, and we’re sorry for any confusion or inconvenience it may have caused. Our goal is not to ask for information unnecessarily, but to make sure we have everything needed to complete our review and work toward resolving your claim as quickly as possible. We truly appreciate your patience and cooperation, and we remain committed to working with you toward a resolution when the information requested is received. Thank you for trusting Travel Insured International!
-Catherine
Everything went according to plan but…
Everything went according to plan but it gave me a peace of mind that I was covered in case of an emergency. It’s good to have!!
29 October 2025
Reply from Travel Insured International
Thank you for sharing your positive experience. We love being part of your treasured travel moments.
Fast and painless service, beginning to end
We never had to do anything until we got home, The medical service people were superb. We had trouble at the hospital, but that's because they were looking for some sort "national medical identification" card. But Robin Assist pulled everything together. After I arrived home I learned that they would have even arranged my trip home but I'm a retired TA, it's what I do. Carol was well cared for from the first doctor's "you must go to the hospital" to meeting her and her nurse at the airport. We have "thrown away money on insurance" for years, but this one experience probably cost more than all of our previous premiums. We love TI.
17 November 2025
Reply from Travel Insured International
It is incredibly reassuring to hear how our partner Robin Assist stepped in to provide such seamless care for Carol when you needed it most. Navigating a hospital crisis is highly stressful, and it is wonderful that their team was able to cut through the red tape for you.
Your background as a retired Travel Agent certainly came in handy for managing the journey back, but knowing they were ready to handle even that aspect speaks volumes about our coverage.
Experiences like this truly highlight why travel insurance; while it can feel like a wasted expense for years, the peace of mind and financial protection during a major medical emergency are invaluable. Thank you for sharing such a positive outcome about Carol's recovery and your experience!
Staff helpful
20 May 2026
Reply from Travel Insured International
Thank you for trusting Travel Insured to protect your trip and create unforgettable moments.
Great Service
The whole process went very well! Everything was taken care of speedily and
efficiently!
26 May 2026
Reply from Travel Insured International
Thank you for sharing your positive experience. We love being part of your treasured travel moments.
We have ALWAYS had the best experiences…
We have ALWAYS had the best experiences with Travel Insured! We had to file a claim once from our overseas trip & you made it totally painless! Thank you!
26 May 2026
Reply from Travel Insured International
Thank you so much for taking the time to share your feedback! We love hearing from our travelers, especially when our team can make a stressful situation like an overseas claim totally painless. Providing a seamless experience when you need it most is our top priority. Here is to more worry-free moments.
Travel agent did all the work with but….
Travel agent did all the work with cruising, It’s best to start the insurance with the deposit (small pmt) and change the limits as components (ie: interim pmts, airfares, etc) are added. That way you don’t need to pay the entire premium when you book the cruise.
10 April 2026
Reply from Travel Insured International
Thank you for choosing Travel Insured to get the right protection that meets you in the moment. We are here. Go be there.
The representative that helped me was…
The representative that helped me was very patient. Explained things well. She was also very courteous. And well informed.
26 May 2026
Reply from Travel Insured International
Thank you so much for taking the time to share your kind words! We are absolutely thrilled to hear that our representative was patient, courteous, and knowledgeable while assisting you. It’s our top priority to ensure you understand everything and feel supported. I will make sure to pass your compliments along to her—it will definitely make her day! Please feel free to reach out if you ever need anything else.
I love the fact you offer this but
I love the fact you offer this, I am waiting on a claim now going on over a month and a half. The claims department is slow.
18 May 2026
Reply from Travel Insured International
Thank you for your feedback. We are pleased to advise that the claim review has been completed and payment has been issued, as discussed. We regret any frustration experienced during the review process and appreciate the opportunity to respond. Thank you for being a valued TII customer.
-Catherine
I have two pollcies with you
I have two pollcies with you. It did not give me the cruise info. I am going to Hawaii in 2026 and the Carribean in 2027.
25 May 2026
Reply from Travel Insured International
So we may better assist you please call our customer care department M/F 8 a.m. to 6 p.m. EST. 1-800-243-3174.
Reply from Travel Insured International
Thank you for choosing Travel Insured to get the right protection that meets you in the moment. We are here. Go be there.
Have not taken trip
Have not taken trip, will not be for a couple of months…..difficult to review how you did.
21 May 2026
Reply from Travel Insured International
Thank you for choosing Travel Insured to get the right protection that meets you in the moment.
Truly the most coverage offered for a…
Truly the most coverage offered for a better price than cruise ship-supplied plan.
13 July 2025
Reply from Travel Insured International
Thank you for trusting Travel Insured to protect your trip and create unforgettable moments.
It has taken over 4 months and still no…
It has taken over 4 months and still no payment. Many back and forth messages about forms already submitted. Misinterpretation by the company on the terms and conditions of the cruise. The company was not proactive on trying to move the claim along.
1 August 2025
Reply from Travel Insured International
Dear Robert Rollo,
We understand how frustrating this has been, and we’re sorry for the time and inconvenience involved in resolving your claim. During our review, we were waiting for a response from the travel agent so we could confirm the information needed to move forward. Now that we have received the necessary information, payment has been issued. We truly appreciate your patience throughout this process and regret the delay.
-Catherine
I already answered our dissatisfaction
I already answered our dissatisfaction. This s exactly why I don't trust your company and wonder if in fact, we were ever covered. What a scam company!
23 May 2026
Reply from Travel Insured International
I’m very sorry to hear about your experience, that’s not the level of service we aim to provide. I’d like to ensure your concerns are reviewed and addressed. Please send us a private message to Reviews@travelinsured.com with your full name, plan number, contact information, details of your review and I’ll make sure it’s escalated to the appropriate team. We appreciate your feedback and the opportunity to assist. -Catherine
Reply from Travel Insured International
Thank you for trusting Travel Insured to protect your trip and create unforgettable moments.
Well thankfully I haven’t needed to use…
Well thankfully I haven’t needed to use it.
However I haven’t gone on my trip yet.
14 May 2026
Reply from Travel Insured International
Thank you for choosing Travel Insured to get the right protection that meets you in the moment. We are here. Go be there.
Staff helped answer questions about different plans that helped me decide the level of coverage.…
Staff helped answer questions about different plans.
22 May 2026
Reply from Travel Insured International
Thank you for trusting Travel Insured to protect your trip and create unforgettable moments.
Buyer Beware
I recently purchased a "cancel for any reason" policy for an overseas trip which I paid $1000.00 for. The trip was To Cairo, Egypt. At the time of the trip political/war activity was beyond my comfort zone so I cancelled my trip.
I filed a claim expecting some type of refund only to be told the "cancel for any reason" benefit was excepting cancellation for acts of war, etc.
WTF!!!
Buyer beware when purchasing from this company. the "Cancel for Any Reason" policy is anything but!!!!!
The fine print has a long list of reasons why they will not honor your claim... I guess Im just naive to believe that "Cancel For Any Reason" means anything but that.
This is false advertising at its best.
29 May 2026
Unprompted review
Reply from Travel Insured International
Dear Kent Keller,
We are sorry to hear of your dissatisfaction and appreciate the opportunity to respond. We understand how frustrating it can be when coverage does not meet your expectations, particularly in connection with a significant trip investment.
“Cancel For Any Reason” benefits are subject to specific terms, conditions, eligibility requirements, limitations, and exclusions set forth in the plan documents. While this coverage provides broader cancellation flexibility than standard trip cancellation coverage, it is not without limitations, and all claims must be reviewed in accordance with the policy provisions purchased.
-Catherine
great service
14 May 2026
Reply from Travel Insured International
Thank you for trusting Travel Insured to protect your trip and create unforgettable moments.
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