Travel House UK Reviews 

11,979
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,211 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally patient, friendly, and helpful throughout the entire booking process, ensuring that every detail is managed smoothly. Travelers also deeply appreciate the efficient service and great prices, noting that dedicated agents consistently find the best deals to perfectly match individual travel budgets. Some reviewers were not happy with communication issues, noting occasional instances of feeling pressured during conversations or experiencing poor customer support. A few people also mentioned abrupt interactions, occasional hang-ups, or difficulties when trying to get proper assistance with their bookings.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, patience, and dedication during the... See more

Service

Customers consistently note positive experiences with service, highlighting helpful, patient, and... See more

Customer service

Clients share positive opinions on customer service, highlighting professional, helpful, and reliable support... See more

Booking process

Reviewers highlight positive aspects of the booking process, describing it as simple, straightforward, and... See more

Price

Reviewers mention positive feedback about price, consistently highlighting great pricing and affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick and professional response. Friendly service. What I love most is that despite our traveling is distant and complicated about different procedures around, Travel House agent not even helped us wi... See more

Company replied

Rated 5 out of 5 stars

Really pleased with my experience booking a flight through TravelHouseUK. Communication was smooth throughout from the moment I booked, confirmation came quickly and everything was clearly laid out, s... See more

Company replied

Rated 5 out of 5 stars

If I could give more than 5 stars, I would! We found ourselves in a stressful situation needing an urgent flight to South Africa for my husband for a Family emergency on just three days' notice. Mark... See more

Company replied

Rated 5 out of 5 stars

Mark was brilliant from beginning to end of my booking. Not only now but for many years. Mark is also using facebook which shows his transparency dealing with clients and exibits his good business e... See more

Company replied


Company details

  1. Travel Agency
  2. Airline Ticket Agency
  3. Flights Search Site
  4. Travel Aggregator

About Travel House UK

Written by the company

Book Cheap flights and bargain holidays worldwide with TravelhouseUK, the Best travel agency in London UK, trusted and top rated by travellers.

Search millions of flight deals online and get Last minute flights , Cheap airfares, Charter flights, last minute holidays and low cost hotels.

We at TravelHouseUK believe in the paramount importance to keep Quality parallel to Value and strive to attain and retain clients with the same motive – provide best quality with best value.

As retail agents, we aim to connect with our clients and create not just a consumer-supplier relationship, but guard the client interests on an individual level. We work our way through providing the most affluent alternatives with varying competitive airline deals to optimal destinations on the globe.

Our 100+ member team helps us achieve our goal. There’s no stronger foundation for a true partnership with your business. We have a unique culture that ensures our people are aligned with the mindset and strategic direction of our business.

At Travelhouseuk, we believe in providing our customers with the most comprehensive and authentic feedback possible. That is why we only request reviews once a customer has completed their travels, ensuring that our clients have the full picture of their experience with us. We welcome feedback on our staff's friendliness and knowledge, as well as the smooth functioning of all travel arrangements and any issues that may have arisen during the trip.

At Travelhouseuk, we pride ourselves on our commitment to exceptional customer service. Our live call answering within 5 seconds, personalized travel managers, 24/7 emergency helpline, and triple protection for client money are just a few of the reasons that set us apart from our competitors. Additionally, our expert insider knowledge, automatic Air Miles additions, and our support for underprivileged Families initiatives make us a leader in the travel industry. Book with confidence and trust in Travelhouseuk.

Cheap Flights Business Class Flights Fly Now Pay Later Umrah Packages Cheap Flights To Zimbabwe Cheap flights to South Africa Cheap flights to Ghana Cheap flights to Nigeria Cheap flights to Pakistan Cheap flights to India Cheap flights to Philippines Latest Travel News

Top Rated Travel Agency in London UK - Travel House UK

Written by the company

Book Cheap Flights Hotels and Holidays with Best Travel Agency in London UK - Travel House UK
We're committed to our customers We have a long-standing commitment to treat all customers the way we want to be treated – with respect, Support and kindness.
Helping People Travel with Confidence
Book cheap flights, holidays, and Umrah packages with confidence. Travel House UK is ATOL & ABTA protected and trusted by thousands of happy travellers across the UK.
Real People. Real Support. Every Step of the Way.
From your first enquiry to your return home, our team is here to answer questions, solve problems, and provide the support you deserve.
Travel Built on Trust and Experience
Our customers choose us because we believe in transparency, reliability, and delivering the level of service people remember long after their trip.
Making Every Journey Easier
We understand that every traveller has different needs. That's why we take the time to find travel options that work best for you.
Committed to Great Customer Experiences
We value every customer and continually work to provide friendly service, quick responses, and a smooth booking experience from start to finish.

Hustle free flight bookings

Booking is just 5 min away

Booking is just 5 min away
Travelhouseuk is committed to excellence. Our long-standing history assures you that we deliver 100 percent satisfaction to all our customers

Contact info

Thousands Trust Travel House UK

Join our happy customers. Rated 4.8 on Trustpilot. Book today!

4.8

Excellent

TrustScore 5 out of 5

12K reviews

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4.8

All reviews

(11,979)

1,163 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pleased Client,

Pleased Client,

So pleased with Victor Hunt customer service it’s been brilliant service from him. He needs to keep it up.

10 July 2026
Unprompted review
Travel House UK logo

Reply from Travel House UK

Tafadzwa Ziwenga,

We are so pleased to hear about your excellent experience with our customer service. We truly appreciate your kind words and positive feedback!

Should you need anything further, our team is available via WhatsApp on 02031373050 or by email at customerservices@travelhouseuk.co.uk

Team travelhouseuk

Rated 5 out of 5 stars

5* service for Edwin

Travel Agent Edwin went above and beyond to secure my last minute flight booking. Would recommend travel house for anyone wanting flexible payments for long/short haul flights. Very trustworthy

29 July 2026
Unprompted review
Travel House UK logo

Reply from Travel House UK

Michelle Tuvi,

We're happy to hear that our agent went above and beyond to secure your last-minute flight booking. We appreciate your recommendation for our flexible payment options.

Should you need anything further, our team is available via WhatsApp on 02031373050 or by email at customerservices@travelhouseuk.co.uk

Team travelhouseuk

Rated 5 out of 5 stars

My name is Delroy Waite and booking…

My name is Delroy Waite and booking with Travel house was stress free and straightforward. Terry the staff who assisted me with my Booking provided a first class service. He was very friendly and listened to any concerns I had. Moreover, I was able to pay for my trip in monthly installments which was of great help to me financially. I would recommend Travel house to anyone wanting a hassle free service when booking their holiday.

29 July 2026
Unprompted review
Travel House UK logo

Reply from Travel House UK

delroy waite,

We're so pleased to hear that your booking experience was stress-free and straightforward. It's wonderful to know that our team member provided first-class service, was friendly, and addressed all your concerns. We're also glad that the monthly installment option was helpful. Thank you for recommending us!

Should you need anything further, our team is available via WhatsApp on 02031373050 or by email at customerservices@travelhouseuk.co.uk

Team travelhouseuk

Rated 5 out of 5 stars

I booked some flights with Travel house…

I booked some flights with Travel house UK. Marcus was the agent I dealt with, he was efficient and answered all my questions promptly and the service was excellent. I would definitely recommend them for any of your travel arrangements.

28 July 2026
Unprompted review
Travel House UK logo

Reply from Travel House UK

Maxine Du Plessis,

We are so happy to hear about your positive experience with us! It's wonderful to know that our agent was efficient and provided excellent service. We truly appreciate your recommendation and look forward to assisting you with future travel plans.

Should you need anything further, our team is available via WhatsApp on 02031373050 or by email at customerservices@travelhouseuk.co.uk

Team travelhouseuk

Rated 5 out of 5 stars

Never fail to assist team.

Never fail to assist team. Thank you Mark Benson and team.
Process quick, price great.
Helpful as always.

28 July 2026
Unprompted review
Travel House UK logo

Reply from Travel House UK

Adrienne Walters Small,

We're so pleased to hear that our team consistently provides helpful assistance! It's wonderful to know that our process was quick and the pricing met your expectations. Thank you for your kind words.

Should you need anything further, our team is available via WhatsApp on 02031373050 or by email at customerservices@travelhouseuk.co.uk

Team travelhouseuk

Rated 5 out of 5 stars

Very professional

Very professional , helpful, quick to respond, very friendly

28 July 2026
Unprompted review
Travel House UK logo

Reply from Travel House UK

Tonias Chimedza,

We truly appreciate your wonderful feedback. It's fantastic to hear that our team was professional, helpful, and friendly, and that we were quick to respond to your needs.

Should you need anything further, our team is available via WhatsApp on 02031373050 or by email at customerservices@travelhouseuk.co.uk

Team travelhouseuk

Rated 5 out of 5 stars

If I could give more than 5 stars

If I could give more than 5 stars, I would! We found ourselves in a stressful situation needing an urgent flight to South Africa for my husband for a Family emergency on just three days' notice. Mark and his Team was amazing—they even stayed past closing time to make sure everything was sorted out and hunted down the best price for us. Their kindness, efficiency, and dedication took a huge weight off our shoulders. Highly recommend!

24 July 2026
Unprompted review
Travel House UK logo

Reply from Travel House UK

Mrs Moss,

We are so incredibly touched by your kind words and are truly grateful for your wonderful feedback. We understand that navigating urgent travel during a family emergency can be incredibly stressful, and we are glad we could provide some comfort and assistance during such a challenging time. It was our absolute pleasure to help ensure everything was sorted out for your husband's flight. We always strive to offer dedicated and efficient service, and we are happy to know we succeeded in taking a weight off your shoulders. Thank you for recognizing our efforts; it means a great deal to us.

Should you need anything further, our team is available via WhatsApp on 02031373050 or by email at customerservices@travelhouseuk.co.uk

Team travelhouseuk

Rated 5 out of 5 stars

Thank you so much Luke for making our…

Thank you so much Luke for making our journey happily even at the last moment, your timely help made us happy to see our family after 4 years. May God bless you. Frim Augustin's

30 June 2026
Unprompted review
Travel House UK logo

Reply from Travel House UK

Deborah Suganthy kumararathnam,

We are so happy to hear that we could help you reunite with your family after four years. It means a lot to us that our timely assistance made such a positive impact on your journey. We truly appreciate your kind words and positive feedback.

Should you need anything further, our team is available via WhatsApp on 02031373050 or by email at customerservices@travelhouseuk.co.uk

Team travelhouseuk

Rated 5 out of 5 stars

William Rose

William Rose, thanks so much for assisting me with very efficient advises throughout my process I really appreciate your help. The service,communication is just top 👌 you're amazing mate keep doing great for others as well. I've recieved my ticket and you're highly appreciated.

28 July 2026
Unprompted review
Travel House UK logo

Reply from Travel House UK

Tafadzwa Muchingami,

We're delighted to hear that you found the advice efficient and the service and communication top-notch throughout your process. We appreciate your kind words and are happy that you received your ticket.

Should you need anything further, our team is available via WhatsApp on 02031373050 or by email at customerservices@travelhouseuk.co.uk

Team travelhouseuk

Rated 5 out of 5 stars

It was great booking with Adam.Amazing…

It was great booking with Adam.Amazing service 👏

28 July 2026
Unprompted review
Travel House UK logo

Reply from Travel House UK

Portia,

We're so happy to hear you had such a great booking experience with us. We truly appreciate your kind words!

Should you need anything further, our team is available via WhatsApp on 02031373050 or by email at customerservices@travelhouseuk.co.uk

Team travelhouseuk

Rated 5 out of 5 stars

TravelHouseUK perfect

TravelHouseUK perfect. I always fly to the Philippines everything on time amazing customer service

27 July 2026
Unprompted review
Travel House UK logo

Reply from Travel House UK

Alberto Feliciano,

We're so happy to hear that your flights to the Philippines are always on time and that you consistently receive amazing customer service. Thank you for your wonderful feedback!

Should you need anything further, our team is available via WhatsApp on 02031373050 or by email at customerservices@travelhouseuk.co.uk

Team travelhouseuk

Rated 5 out of 5 stars

Review

Easy process always booking with Ken.

24 July 2026
Unprompted review
Travel House UK logo

Reply from Travel House UK

Vuyiswa Bahle Ndzinisa,

We're so glad to hear that booking with us is always an easy process for you. We appreciate your kind words!

Should you need anything further, our team is available via WhatsApp on 02031373050 or by email at customerservices@travelhouseuk.co.uk

Team travelhouseuk

Rated 5 out of 5 stars

Excellent travel agent!

So efficient and gave excellent advice and service - not to mention a seriously good price on my flights.

27 July 2026
Unprompted review
Travel House UK logo

Reply from Travel House UK

Jen,

We're delighted to hear that you found our service efficient and received excellent advice, along with a seriously good price on your flights. Thank you for your kind words!

Should you need anything further, our team is available via WhatsApp on 02031373050 or by email at customerservices@travelhouseuk.co.uk

Team travelhouseuk

Rated 5 out of 5 stars

Thanks Jacob Hunt your service was…

Thanks Jacob Hunt your service was excellent from start to finish.Your professionalism has made easy to book my flights and it has made all the information clear.

28 July 2026
Unprompted review
Travel House UK logo

Reply from Travel House UK

Jotwell Matshazi,

We're delighted to hear that the service you received was excellent from start to finish. We appreciate your kind words about the professionalism that made booking your flights easy and the information clear.

Should you need anything further, our team is available via WhatsApp on 02031373050 or by email at customerservices@travelhouseuk.co.uk

Team travelhouseuk

Rated 5 out of 5 stars

Thank you Brian

Thank you Brian
Excellent service
Very patient and polite

27 July 2026
Unprompted review
Travel House UK logo

Reply from Travel House UK

Wadzanai Maggie Matavire,

We're so glad to hear you received excellent service and appreciate your kind words about our team's patience and politeness.

Should you need anything further, our team is available via WhatsApp on 02031373050 or by email at customerservices@travelhouseuk.co.uk

Team travelhouseuk

Rated 5 out of 5 stars

A very big thank you to Jamal Woods for…

A very big thank you to Jamal Woods for helping me book the cheapest flight and outlining the best options for me to choose. All my questions were answered clearly and on time. Will recommend Travel house any day.

27 July 2026
Unprompted review
Travel House UK logo

Reply from Travel House UK

Samira Gariba,

We're happy to hear that you booked the cheapest flight and that our team outlined the best options for you. It's wonderful that all your questions were answered clearly and on time. We appreciate your recommendation!

Should you need anything further, our team is available via WhatsApp on 02031373050 or by email at customerservices@travelhouseuk.co.uk

Team travelhouseuk

Rated 5 out of 5 stars

Jamal always friendly and helpful

Jamal always friendly and helpful. I always go through him for my travel bookings

1 June 2026
Unprompted review
Travel House UK logo

Reply from Travel House UK

Bronwyn Swan,

We're so happy to hear about your positive experiences with our team member. We truly appreciate your continued loyalty and kind words.

Should you need anything further, our team is available via WhatsApp on 02031373050 or by email at customerservices@travelhouseuk.co.uk

Team travelhouseuk

Rated 5 out of 5 stars

The communication with my agent Nathan…

The communication with my agent Nathan is on point. He always gives me best options

24 July 2026
Unprompted review
Travel House UK logo

Reply from Travel House UK

Tree,

We're so glad to hear about your positive experience with our agent. We always aim to provide the best options and clear communication.

Should you need anything further, our team is available via WhatsApp on 02031373050 or by email at customerservices@travelhouseuk.co.uk

Team travelhouseuk

Rated 5 out of 5 stars

Very good customer support

Very good customer support

23 July 2026
Unprompted review
Travel House UK logo

Reply from Travel House UK

MR ADEBAYO MOSES ADELEKE,

We're happy to hear that our customer support was very good. We appreciate your kind words.

Should you need anything further, our team is available via WhatsApp on 02031373050 or by email at customerservices@travelhouseuk.co.uk

Team travelhouseuk

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