A very good agent who quickly tapped into what was available and prices. She also gave good advice re the destinations and what we could do there during our day visit from the cruise. She was a coveri... See more
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Ellie was wonderful, as always! She listened to what I required, was very informative about the hotel & was very courteous and approachable!
An excellent and informative service. A variety of options offered so making the choice of holiday easier as we were uncertain which would be the best time to go. Also booked UK hotel prior to flight.... See more
Company replied
We knew where we wanted to go and when, Alana did the rest patiently, efficiently and to our entire satisfaction. Alana is a pleasure to deal with and a asset to Travel House Mumbles. She knows what s... See more
Company replied
Company details
- Travel Agency
- Cruise Travel Agency
- Currency Exchange Service
- Travel Aggregator
- Travel Clinic
- Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
21 Newton Road, Mumbles, SA3 4AS, Swansea, United Kingdom
- 01792366636
4.6
Excellent
74 reviews
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Abi was very friendly and helpful
Abi was very friendly and helpful. We wanted a tailor made rail journey, which she organised quickly and efficiently.
31 January 2025
Reply from Travel House - Mumbles
Thank you so much for your 5 star review and kind words. We always strive to go above and beyond and give 110%. I know Abi will be over the moon with this review. Thank you so much, it really does mean a lot to us. Gareth, Branch Manager
Gareth was very helpful and…
Gareth was very helpful and professional. He let me know everything he had found out about the holiday and dealt with all my queries quickly and efficiently. Thank you !
31 January 2025
Reply from Travel House - Mumbles
Hi Helen, Thank you so much for your 5 star review and kind words. I'm glad I could help you book your place for your sons wedding. Once again, thank you so much. Gareth
Both advisers in the Mumbles travel…
Both advisers in the Mumbles travel house were brilliant they did everything to meet my requirements and get the holiday I had asked for they were very professional,polite and very efficient, the only downside was it took one and a half hours to complete due to the slowness of their computers/Internet other than that all good.
2 January 2025
Reply from Travel House - Mumbles
Thank you for your kind 4 star review and comments made on how efficient we were in store as advisors. It was regrettable that on the day you came in to the store we were experiencing system issues and we apologised to you throughout the transaction whilst waiting for the booking to complete on the system. I must say your patience in relation to this was appreciated. I agree it did take a while to process but in your time in branch we did also look at other options you asked about which was also within this period of time stated. I would once again like to thank you for your patience and kindness shown to Abi whilst processing your booking and look forward to welcoming you back in to branch when ready to book your next holiday and hopefully the systems will be running smoothly. Kind regards, Gareth (Branch Manager)
I know Viv from booking previous…
I know Viv from booking previous holidays so it was good to have a friendly face to speak to
19 December 2024
Reply from Travel House - Mumbles
Hi Peter, thank you for your 5 star review and kind comments. The Travel House always aim to provide excellent customer service and exceed our customers expectations. We look forward to welcoming you into the store into the new year. Alannah.
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