Brilliant, dave went above and beyond finding a perfect few days away for a party of people with a couple of travellers being disabled.i would highly recommend
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Second time we have booked with Travel house cwmbran and another great service from Katie Williams who booked the holiday for us. The whole team are lovely, Very helpful and accommodating, the whole b... See more
The lady that looked after me was brilliant I went in with the holiday i wanted and she found it for me and because your price came in more she gave it to me at the price of what is was online so I wa... See more
Our foreign travel we always put in the hands of Craig and his team at Cwmbran travel house,we go in with something in mind and they go above and beyond to ensure our expectations are meet,would highl... See more
Company replied
Company details
- Travel Agency
- Cruise Travel Agency
- Currency Exchange Service
- Travel Aggregator
- Travel Clinic
- Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
9 General Rees Square, Cwmbran, NP44 1AH, Torfaen, United Kingdom
- 01633 328000
4.9
Excellent
604 reviews
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Annie is super helpful
Annie is super helpful, she addressed all our needs and was very patient in finding us a superb villa
4 May 2026
Reply from Travel House - Cwmbran
We appreciate your 5-star review! We're delighted to hear our team member was helpful and patient in finding your superb villa.
Reply from Travel House - Cwmbran
We're glad to hear you found it smooth and helpful. We appreciate your positive feedback!
Dave went
Gave options on holidays ,patient and knowledgeable
Holiday fabulous at select colours gumbet would highly recommend
27 March 2026
Reply from Travel House - Cwmbran
We're so happy you enjoyed your holiday and found our team patient and knowledgeable. We truly appreciate your recommendation!
What I thought was booked was not the…
What I thought was booked was not the same package waiting for us on our cruise aboard the marella voyager we were expecting as promised by one of your sales staff an upgrade to a 3 birth cabin what we had was a standard outside cabin with 2 beds and 2 bunks which was totally wrong for our age group and disabilities a second cabin was also booked at the time of purchase which was absolutely fine and what we had expected we were left feeling disappointed fortunately the crew and facilities made up for the fisspppinting start to our first ever cruise
11 February 2026
Reply from Travel House - Cwmbran
We appreciate you sharing your experience. We're sorry the cabin arrangement didn't meet the expectations set by our sales team, especially considering your needs. We're glad the crew and facilities positively impacted your cruise, and we'll address your cabin concerns internally.
Excellent service at the Cwmbran…
Excellent service at the Cwmbran branch, very helpful and informative for what we needed. The lady who helped us was Charlie.
23 April 2026
Reply from Travel House - Cwmbran
We're happy to hear that you received excellent and informative service at our Cwmbran branch. We appreciate you taking the time to share your positive experience.
Helpful and knowledgeable staff
21 April 2026
Reply from Travel House - Cwmbran
We appreciate your high rating and are so glad that our staff was helpful and knowledgeable for you during your visit with us.
Excellent service very friendly helped…
Excellent service very friendly helped in every way
17 April 2026
Reply from Travel House - Cwmbran
We appreciate your kind words and are so happy we could provide excellent and friendly service, assisting you in every possible way.
Cheerful operators!
On entering the Cwmbran Branch, I was met with a cheerful welcome, as though I was expected. This was followed up with patience and experience, underlined with explanations all the way through completing a complicated booking. Codi walked me through a minefield of bewildering paperwork on screen with such competence. A true professional. I had arrived anxious; I left totally satisfied. Thanks. Tom.
16 April 2026
Reply from Travel House - Cwmbran
We're happy to hear that you felt so welcome at our Cwmbran branch. It's great to know our team's patience and expertise helped simplify your booking. We appreciate you sharing your experience.
No pressure to book a trip
No pressure to book a trip, just honest advice and the offer to assist further if needed
7 April 2026
Reply from Travel House - Cwmbran
“Thank you for your kind words! We’re so pleased to hear you found our service helpful, knowledgeable and friendly. It means a lot to us, and we look forward to helping you plan your next trip!”
Reply from Travel House - Cwmbran
Thank you for your review Andrew. We look forward to seeing you again soon.
Booking was a good experience as we…
Booking was a good experience as we knew where we wanted to go and when, and luckily the holidays were available.
2 April 2026
Reply from Travel House - Cwmbran
“Thank you for your feedback! We’re so pleased to hear you had a good booking experience. It’s always great when everything lines up perfectly with your chosen destination and dates. We hope you have an amazing holiday, and we’re here if you need anything else before you travel!”
The staff are very knowledgeable and…
The staff are very knowledgeable and helpful, nothing is to much trouble, very professional and polite
28 March 2026
Reply from Travel House - Cwmbran
We appreciate your 5-star review! We are so glad to hear that our knowledgeable staff were helpful and professional. Thank you for booking with us!
Reply from Travel House - Cwmbran
We appreciate you taking the time to leave us such a wonderful review. We are so happy to hear that you found our service helpful.
Reply from Travel House - Cwmbran
Thank you for your lovely feedback! We’re so pleased to hear you found our team helpful and knowledgeable when it came to your cruise. It means a lot to us, and we hope you have an amazing time on your trip!
Katie found us the best deal for our…
Katie found us the best deal for our disney trip. We did visit other travel agents who quoted us £300/£400 more than what we wanted. She listened to us when we said how much we could get it for by booking everything separately and she was able to bundle everything into a package for a little less than what we could do it for.
Absolutely would recommend Travel House, especially Katie.
25 March 2026
Reply from Travel House - Cwmbran
Thank you so much for your wonderful review! We’re delighted to hear that Katie was able to find you such a great deal for your Disney trip and really listen to what you needed. It’s fantastic that she could put together a package that worked out even better for you—that’s exactly the kind of service we aim to provide.
We truly appreciate your recommendation and will make sure Katie sees your lovely feedback. Wishing you the most magical time on your trip!
Reply from Travel House - Cwmbran
Thank you so much for your amazing feedback! It truly means a lot to us to be called the best. We really appreciate your support and look forward to helping you plan your next adventure!
Amazing!!
First time booking with travel house and Dave made the experience amazing from start to finish. Would definitely book again.
23 March 2026
Reply from Travel House - Cwmbran
Thank you for your lovely review! We’re so pleased to hear your first experience booking with us was such a positive one. Dave will be thrilled to know he made the process smooth and enjoyable from start to finish. We really appreciate your support and look forward to helping you book again in the future!
Reply from Travel House - Cwmbran
Thank you for your lovely feedback! 😊
We’re so pleased to hear you found our team helpful and friendly — that’s exactly the experience we aim to provide every time.
We really appreciate your support and look forward to helping you plan your next holiday soon! 🌍✈️
— Craig, Travel House Cwmbran
booking was easy
the man that booked our holiday worked hard to get us to the places we wanted to visit
14 March 2026
Reply from Travel House - Cwmbran
Thank you for your lovely feedback! 😊
I’m really pleased to hear that the booking process was easy and that we could help tailor your trip to include all the places you wanted to visit. That’s exactly what we aim to do for every customer!
We truly appreciate your kind words and hope you have an amazing holiday — we look forward to helping you again in the future! 🌍✈️
— Craig, Travel House Cwmbran
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