Craig was amazing, he found a great trip that met our needs and showed everything about the trip to reassure use that the trip would work, this was not an easy task as we are travelling with a disable... See more
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Arrived from Australia and had no idea how to book a holiday to Portugal from UK. Everthing was arranged quickly, efficiently and nothing left to chance or to worry us. We couldn't fault the experienc... See more
Company replied
Charlie was brilliant. Very attentive and listened to our needs and made excellent recommendations that both broadened my thinking and saved us lots of money. Highly recommended will use travel house... See more
Company replied
Anni is the best! I always go to Anni at Travel House Cwmbran, to book our holidays. This time she has booked us on a fantastic trip to the Maldives, somewhere I have always wanted to go. She always... See more
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Company details
- Travel Agency
- also in
- Cruise Travel Agency
- Currency Exchange Service
- Travel Aggregator
- Travel Clinic
- Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
9 General Rees Square, Cwmbran, NP44 1AH, Torfaen, United Kingdom
- 01633 328000
4.9
Excellent
628 reviews
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Excellent service as always
Excellent service as always!
Charlie Berrow was our travel agent. We received excellent service. Charlie worked with my friend and myself over a few days ensuring that we booked the cruise that we wanted. She listened to our requests then found the perfect cruise for us. She was very patient and made sure that she got us the best deal available.
This is the second cruise that we have booked with Travel House via Charlie and on both occasions Charlie has gone above and beyond to provide us with the holiday we wanted. Excellent member to the Travel House team.
22 September 2026
Reply from Travel House - Cwmbran
We are so pleased to hear about your excellent experience with us! It is wonderful to know that our team member provided such dedicated and patient service in finding the perfect cruise for you and your friend. We truly appreciate your continued loyalty and positive feedback. We look forward to assisting you with future travel plans!
Craig was exceptional very helpful and…
Craig was exceptional very helpful and informative with every query we had also we were offered light refreshments
19 September 2026
Reply from Travel House - Cwmbran
Thank you for your wonderful 5-star review! We are so pleased to hear that our team member was exceptional, helpful, and informative, and that you enjoyed the refreshments. We appreciate your kind words.
Excellent service
Second time we have booked with Travel house cwmbran and another great service from Katie Williams who booked the holiday for us. The whole team are lovely, Very helpful and accommodating, the whole booking process was very easy, highly recommended
19 September 2026
Reply from Travel House - Cwmbran
Thank you so much for your wonderful 5-star review! We are so pleased to hear that you had another great experience with us and found our team helpful and accommodating. We appreciate your kind words and look forward to assisting you again.
Great experience
Great experience. Annie as usual was very professional and very helpful. We always book our holiday with her.
Very friendly atmosphere in the shop.
All in all excrllent experience.
19 September 2026
Reply from Travel House - Cwmbran
Thank you for your wonderful 5-star review! We are so pleased to hear that you consistently have such a positive experience with us and that our team creates a friendly atmosphere. We truly appreciate your loyalty and kind words.
The lady that looked after me was…
The lady that looked after me was brilliant I went in with the holiday i wanted and she found it for me and because your price came in more she gave it to me at the price of what is was online so I was chuffed
16 September 2026
Reply from Travel House - Cwmbran
Thank you for your fantastic 5-star review! We are so pleased to hear that our team member was able to find the perfect holiday for you and ensure you received the best possible price. We're delighted you were so happy with the service!
Brilliant
Brilliant, dave went above and beyond finding a perfect few days away for a party of people with a couple of travellers being disabled.i would highly recommend
30 January 2026
Reply from Travel House - Cwmbran
We're so happy to hear that our team was able to create a perfect and accessible getaway for your group. Thank you for your wonderful recommendation!
You must be sick of me
You must be sick of me. Telling everyone how easy and convenient it is to book with travel house. I’ve just booked my 10 th holiday there. I only went in to check in for my next excursion and ended up booking for the new year. Brilliant service
10 September 2026
Reply from Travel House - Cwmbran
We are so pleased to hear about your wonderful experiences with us! It's fantastic to know that you find booking your holidays so easy and convenient, and we truly appreciate your continued loyalty. We look forward to helping you plan many more amazing trips!
Really helpful easy to talk so quick…
Really helpful easy to talk so quick with all details
14 September 2026
Reply from Travel House - Cwmbran
We're so happy to hear we provided quick, helpful details. We appreciate your kind words!
Second time to book a holiday with…
Second time to book a holiday with Craig at the Travel house we find his customer service exemplary, He remembered our requirements from the previous holiday we booked with him and applied it to this one, also needed a problem sorting out with a pre paid credit card which was quickly resolved by the lady on the cash desk i think for the future we will always use Travel house Cwmbran
10 September 2026
Reply from Travel House - Cwmbran
Thank you so much for your fantastic 5-star review! We are thrilled to hear that your second booking with us was just as excellent as the first. It's wonderful to know that our team remembered your preferences and that the issue with your prepaid credit card was quickly resolved. We truly appreciate your loyalty and look forward to assisting you with all your future holiday plans!
Very happy with the ease and help
11 September 2026
Reply from Travel House - Cwmbran
We're so happy to hear you found everything easy and helpful! We appreciate your kind words.
Reply from Travel House - Cwmbran
Thank you for your wonderful 5-star review! We are so pleased to hear that you had such a positive experience with our team and found great holiday deals. We truly appreciate your loyalty and look forward to assisting you with your future travel plans!
Staff are lovely, helpful and considerate!
Codi was really helpful. She showed us the different options of places to go and was very considering of our wants and needs.
8 September 2026
Reply from Travel House - Cwmbran
Thank you for your wonderful 5-star review! We are so pleased to hear that our team member was very helpful in showing you different options and was considerate of your needs.
Reply from Travel House - Cwmbran
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our team helpful. Your kind words mean a lot to us, and we appreciate you highlighting the excellent service you received.
Great service as always
Craig as always knows or finds the answer to every question, puts you at ease and make the whole booking process easy
29 August 2026
Reply from Travel House - Cwmbran
Thank you for your wonderful 5-star review! We are so pleased to hear that our team member made your booking process easy and put you at ease. We appreciate your kind words.
Dave was very friendly and helpful in…
Dave was very friendly and helpful in arranging the holiday and made the transaction a hassle free experience
7 September 2026
Reply from Travel House - Cwmbran
Thank you for your wonderful 5-star review! We are so pleased to hear that our team member was friendly and helpful in arranging your holiday, making the experience hassle-free.
Definitely will book again
Popped in to cwmbran and had a good quote from a lovely young lady called codi who helped us went home and then booked over the phone more than helpful will definitely use them again all the staff are lovely and helpful
28 August 2026
Reply from Travel House - Cwmbran
Thank you for your fantastic 5-star review! We are so pleased to hear that you had such a positive experience and that our team was so helpful. We look forward to assisting you again in the future!
Charlie at Travel House Cwmbran was…
Charlie at Travel House Cwmbran was brilliant. She was very helpful and looked after us.
1 September 2026
Reply from Travel House - Cwmbran
Thank you for your wonderful 5-star review! We are so pleased to hear that our team member was very helpful and looked after you so well. We truly appreciate your kind words.
The staff have always been very good…
The staff have always been very good always get us a good deal
2 September 2026
Reply from Travel House - Cwmbran
Thank you for your fantastic 5-star review! We are so pleased to hear that our staff consistently provides excellent service and helps you find great deals. We appreciate your kind words.
Always so friendly and helpful nothing…
Always so friendly and helpful nothing is to much trouble for then all we don't go anywhere else x
1 September 2026
Reply from Travel House - Cwmbran
Thank you for your wonderful 5-star review! We are so pleased to hear that our team is always friendly and helpful, and that nothing is too much trouble. We truly appreciate your kind words and loyalty.
Travel House No 1 for customer service
Craig was so friendly and helpful gave all I formation I needed
1 September 2026
Reply from Travel House - Cwmbran
Thank you for your wonderful 5-star review! We are so pleased to hear that our team member was friendly and helpful, providing all the information you needed. We appreciate your kind words!
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