Very welcoming staff on arriving at travel house, Really knowledgeable on the area we wanted to visit, Thanks for making it easy.
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I phoned Travel House because we were having difficulty booking car parking at Bristol Airport for a last minute holiday we’d seen online. We spoke to Olivia in the Brynhyfryd branch who said she c... See more
Company replied
Lisa was welcoming, warm and made us feel valued. Tailored our requests and searched to find us a really good deal. We always book in Brynhyfryd, always get first class service, thank you !
Company replied
The young lady was very pleasant, and really helpful in getting us the right holiday that we could afford Kind regards Cyril Anderson
Company replied
Company details
- Travel Agency
- Cruise Travel Agency
- Currency Exchange Service
- Travel Aggregator
- Travel Clinic
- Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
3 - 4 Brynhyfryd Square, Brynhyfryd, SA5 9EB, Swansea, United Kingdom
- 01792472221
4.9
Excellent
400 reviews
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Reply from Travel House - Brynhyfryd
Hello, Thank you for taking the time to leave us a 5* review. We are so pleased to read that we were excellent as always :)
Kind Regards,
Travel House Brynhyfryd
Reply from Travel House - Brynhyfryd
Thank you for taking the time to leave us a 5* review. We're so glad you enjoyed our service. We look forward to your return!
Kind Regards,
Travel House Brynhyfryd
Reply from Travel House - Brynhyfryd
Hello, Thank you for your 5* review. We are so pleased to read that Chelsea delivered excellent service and you booked another holiday with us :)
Kind Regards,
Travel House Brynhyfryd
No waiting
No waiting, pleasant, helpful and ready to discuss and give advice on aspects of the holiday.
9 June 2026
Reply from Travel House - Brynhyfryd
Hello, Thank you for taking the time to leave us a 5* review. We are so pleased with your comments and we cannot thank you enough for booking your holiday with us!
Kind Regards,
Travel House Brynhyfryd
Great service from a very informative…
Great service from a very informative member of staff.
8 June 2026
Reply from Travel House - Brynhyfryd
Hello, Thank you for your 5* review. It is very kind of you to take the time to leave us a review. We are pleased to read your received great service and the staff member was informative.
Kind Regards,
Travel House Brynhyfryd
Friendly staff at Travel House, Brynhyfryd
Friendly staff, very helpful in my search for a relaxing holiday resort.
All done smoothly, holiday booked.
5 June 2026
Reply from Travel House - Brynhyfryd
Thank you for taking the time to leave us a 5* review. We're so glad we could help you find your relaxing holiday and make the booking process smooth!
Kind Regards,
Travel House Brynhyfryd
Staff Always very helpful and patient…
Staff Always very helpful and patient and friendly, it was the 2nd time we been down to brynhyfryd travel house when looking for a holiday to go within days and found a lovely looking hotel ..thanks again
2 June 2026
Reply from Travel House - Brynhyfryd
Thank you for your wonderful 5-star review! We are so pleased we could help you find a lovely hotel for your last-minute trip.
Have a lovely holiday!
Kind Regards,
Travel House Brynhyfryd
Reply from Travel House - Brynhyfryd
Thank you for your 5* review. We are so glad we could help with your holiday and that we very helpful!
Kind Regards,
Travel House Brynhyfryd
The booking experience was brilliant no…
The booking experience was brilliant no problem at all everything we wanted the youge lady sorted for us ..brilliant
2 June 2026
Reply from Travel House - Brynhyfryd
Tahank you for your 5* review. We are so pleased to hear you had a brilliant booking experience with us and that everything you wanted was sorted. Thank you for your kind words.
Kind Regards,
Travel House Brynhyfryd
Friendly and knowledgeable
Friendly and knowledgeable. Remember my name and the people I travel with. I arrange small group of friends breaks and its so much easier if they are able to ring up or go on line and pay individually. Travel House just make the whole experience so much simpler.
23 May 2026
Reply from Travel House - Brynhyfryd
Thank you for your fantastic 5-star review! We are so pleased to hear that we make your group travel arrangements simpler and that you appreciate our friendly and knowledgeable team. We truly value your continued trust!
Kind Regards,
Travel House Brynhyfryd
Successfully helped on my travels again
As always excellent service from Travel House Swansea. Brynhyfryd staff professional friendly and helpful. Would not go anywhere else
23 May 2026
Reply from Travel House - Brynhyfryd
Thank you for your wonderful 5-star review! We are so pleased to hear that our team provided you with excellent service. We appreciate your loyalty.
Have a wonderful holiday!
Kind Regards,
Travel House Brynhyfryd
Have used Travel House to book our…
Have used Travel House to book our holidays for many years
Always efficient, take time to check hotels and resorts are suitable for our requirements, suggest alternatives if required.
20 May 2026
Reply from Travel House - Brynhyfryd
Thank you for your wonderful 5-star review! We're so pleased to hear that we've consistently met your needs over the years. We appreciate your loyalty!
Kind Regards,
Travel House Brynhyfryd
Reply from Travel House - Brynhyfryd
Hello, Thank you for taking the time to leave us a 5* review. We are so happy to hear that we met all your needs. Thank you for your kind words!
Kind Regards,
Travel House Brynhyfryd
HOLIDAYS PACKAGE
The customer service and recommendation was execllent. I would recommend to my family and friends and surely will book our future holidays with Travel House Brynhyfryd.
8 May 2026
Reply from Travel House - Brynhyfryd
Thank you for your wonderful 5-star review! We are so pleased to hear that our service and recommendations were excellent. We look forward to helping you book future holidays!
Kind Regards,
Travel House Brynhyfryd
Excellent service as usual
Excellent service as usual. Very professional and very helpful.
2 May 2026
Reply from Travel House - Brynhyfryd
Hello, Thank you for your wonderful 5-star review! We are so glad you had a great experience with us.
Kind Regards,
Travel House
Brynhyfryd
I was to feel welcome by both young…
I was to feel welcome by both young ladies..Rhian dealt with choosing my holiday. She kind, understanding. Had loads of patients and found the exact holiday I was looking for
I couldn't be more pleased ad I never felt rushed. She spent nearly 3 hours wifh me.
14 May 2026
Reply from Travel House - Brynhyfryd
Hello, Thank you for taking the time to leave us a 5* review, we really appreciate it. We are so glad to hear you had such a positive experience with us and found the perfect holiday. We appreciate your kind words about our team's patience and helpfulness.
Kind Regards,
Travel House Brynhyfryd
The staff are all exceptionallly helpful…
The staff are all exceptionally helpful and pleasant.
14 May 2026
Reply from Travel House - Brynhyfryd
Hello, Thank you for taking the time to leave us a 5* review. We're so pleased you had a great experience with our team. Thank you for your kind words.
Kind Regards,
Travel House Brynhyfryd
Maddie was brilliant
Maddie was brilliant, listened to all we wanted and accommodate us. She was kind and friendly
9 May 2026
Reply from Travel House - Brynhyfryd
Hello,
Thank you so very much for your 5* review. I am glad Maddy helped you find your perfect holiday for you :)
Kind Regards,
Travel House Brynhyfryd
The travel agent was so helpful we told…
The travel agent was so helpful we told her what we wanted and she was brilliant and willing to spend time with us and search several destinations didn’t feel pressured at all. Very relaxed
1 May 2026
Reply from Travel House - Brynhyfryd
Hello, Thank you for taking to time to leave us a 5* review. We are pleased to read that you received excellent service at the branch.
Kind Regards,
Travel House Brynhyfryd
Caribbean Cruise
Lisa was lovely to deal with, extremely knowledgeable and gave us plenty of information on Caribbean cruises.
4 May 2026
Reply from Travel House - Brynhyfryd
Hello, Thank you for taking the time to leave us a 5* review. We are pleased to read that Lisa was helpful and we shall pass on your comments to her :)
Kind Regards,
Travel House Brynhyfryd
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