Nicola was as cheerful and helpful as always, checking things through to make sure everything was to our liking before finalizing our details. Felt taken care of and not rushed.
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See what reviewers are saying
Nicola Jones who works at the Bridgend branch is our go too. We have followed Nic from other holiday companies because she knows what she's doing. Understands your needs, gives a valued opinion especi... See more
Company replied
Great service Carmen in bridgend store helped me buy skiing holiday (never been skiing before ) and advised would would should book for
Company replied
Hi went in looking for a 4 night break with coach company the lady Nicola got books helped us choose the trip that suits us very polite lady nothing was too much trouble very social looking approach f... See more
Company replied
Company details
- Travel Agency
- Cruise Travel Agency
- Currency Exchange Service
- Travel Aggregator
- Travel Clinic
- Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
8 Adare Street, Bridgend, CF31 1EJ, Mid Glamorgan, United Kingdom
- 01656662438
4.9
Excellent
479 reviews
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The staff was very helpful and…
The staff was very helpful and professional and polite
3 December 2025
Reply from Travel House - Bridgend
Thank you so much for your kind words! We’re delighted to hear that our staff was helpful, professional, and polite during your visit. Your feedback means a lot to us, and we look forward to welcoming you back again soon! - Travel House Bridgend
The lady is excellent at her job.
The lady is excellent at her job.
She tried her best, to get the dates we wanted.
Tried all airport, to see if we might be lucky. But unfortunately, the hotel is booked up.
23 November 2025
Reply from Travel House - Bridgend
Thank you so much for your kind review! We’re delighted to hear that our colleague provided excellent service and did everything she could to secure the dates and airport options you were hoping for. We’re truly sorry the hotel was fully booked on this occasion, but we really appreciate your understanding.
Thank you again for your feedback and for choosing us to look for your holiday.
Aimee does it again 😊
As always, a fantastic service provided by Amiee. I was so indecisive on hotel choice and she was so patient and nothing was too much trouble and we got there in the end. Another holiday booked and we also had a good laugh in doing so! Thats why I will always book with Aimee - nice to be able to have great advice and a good laugh at the same time.
29 November 2025
Reply from Travel House - Bridgend
Thank you so much for your lovely review! We’re delighted to hear that Aimee was able to guide you patiently through your hotel choices and that you had fun along the way. It’s always wonderful when planning a holiday can be both helpful and enjoyable!
We can’t wait to help you plan your next adventure and we’ll be sure to pass on your kind words to Aimee. - Travel House Bridgend
Chloe just got on with booking the…
Chloe just got on with booking the holiday with the minimum fuss but had time to chat and engage with us
28 November 2025
Reply from Travel House - Bridgend
Thank you so much for your kind words! We’re thrilled to hear that Chloe made the booking process smooth and enjoyable while still taking the time to chat and engage with you. We’ll be sure to pass on your feedback to her – it really means a lot. - Travel House Bridgend
Reply from Travel House - Bridgend
Thank you so much for your wonderful review. I’m delighted to hear that everything was brilliant from start to finish. It truly means a lot to know you had such a positive experience, and I’m grateful you took the time to share it. - Travel House Bridgend
Reply from Travel House - Bridgend
“Thank you so much! I’m glad to hear you found everything friendly, helpful and informative. Your booking is all set — please let us know if you need anything else!”
Reply from Travel House - Bridgend
Thank you so much for your wonderful review! We're delighted to hear that you received excellent service and found our team helpful and friendly. We truly appreciate your kind words and look forward to welcoming you back again soon! - Travel House Bridgend
My great experience at your Bridgend office
Your representative Carmen at the Bridgend office welcomed us and assisted us choosing our holiday.
She saved us some money and was excellent with the booking and our requirements.
21 November 2025
Reply from Travel House - Bridgend
Thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience at our Bridgend office. Carmen will be thrilled to know that her warm welcome, helpful guidance, and attention to your holiday needs made such a difference.
We’re especially glad she was able to help you find the perfect trip while saving you some money along the way. Providing excellent service and making the booking process as smooth as possible is always our goal.
Thank you again for choosing us - Travel House Bridgend
Excellent help and very polite…
Excellent help and very polite explaining each section of the booking.
Amy who took our booking looked for the best price and didn’t rush us at all would definitely book here again .
17 November 2025
Reply from Travel House - Bridgend
Thank you so much for your wonderful review! We're delighted to hear that Aimee provided excellent help and explained each part of the booking clearly. It’s great to know she took the time to find you the best price and made the process feel relaxed and unrushed.
We truly appreciate your kind words and your trust in us. We look forward to welcoming you back again for your next booking!
Helen was so helpful
Helen was so helpful, knowlegable and accomodating to ensure that our river cruise will be exactly what we want it to be. It was a pleasure to do business with her.
12 November 2025
Reply from Travel House - Bridgend
Thank you so much for your wonderful review! We’re delighted to hear that Helen was able to make the planning of your river cruise such a positive experience. Her knowledge, helpfulness, and commitment to getting every detail just right are things we’re incredibly proud of.
It’s fantastic to know she helped create a trip that perfectly matches what you’re looking for. We truly appreciate your kind words and are grateful you chose to book with us.
Wishing you a memorable and relaxing cruise—thank you again!
The lady knew instantly what I wanted,
The lady knew instantly what I wanted,
And from her past experience talked me through each step
14 November 2025
Reply from Travel House - Bridgend
Hi Mark,
We really appreciate you taking the time to leave such a lovely review. It’s great to hear that our experience and guidance made your visit easy and enjoyable. Thank you for choosing Travel House Bridgend!
– The Bridgend Team
Always Pleasant ,All the staff go over…
Always Pleasant ,All the staff go over and above to please the client. They always offer good advice on localities. They are Truly the best !!
Thank you Ladies
8 November 2025
Reply from Travel House - Bridgend
Thank you so much for your kind words! We’re delighted to hear you’ve had such a positive experience with our team. It’s always our goal to go above and beyond for our clients. We truly appreciate your support and look forward to seeing you again soon!
You couldn't fault the staff but was disappointed with being ripped off
You couldn't fault the staff. Worked had to get us what we wanted.
My only disappointment is that after booking our flights to Australia with you i found both flights on expedia £500 less. I understand you got overheads but to make a grand on loyal customers is extortionate.
So will not be using you again to book any holidays. My opinion has no reflection on your staff my bug bear is with you as a company
9 November 2025
Reply from Travel House - Bridgend
Hi Neil,
Thank you for your feedback and for recognising the hard work of our team — it means a lot to know that you were happy with the service you received.
We’re very sorry to hear that you found the same flights cheaper elsewhere after booking. We completely understand your frustration. Flight prices can fluctuate frequently based on availability and airline pricing systems, which can sometimes result in differences between providers.
That said, we always aim to offer our customers the best value along with the security, support, and personal service that comes with booking through us.
We hope you might reconsider travelling with us again in the future, and thank you once more for taking the time to share your thoughts.
Kind regards,
Travel House
Once again Amy has found the perfect…
Once again Amy has found the perfect holiday for us 😊
7 November 2025
Reply from Travel House - Bridgend
Thank you so much for your lovely review! 😊 We’re thrilled to hear that Amy has once again found the perfect holiday for you. We’ll be sure to pass on your kind words to her — she’ll be delighted! We really appreciate your continued trust and can’t wait to help you plan your next getaway.
Great service very professional and…
Great service very professional and very helpful
6 November 2025
Reply from Travel House - Bridgend
Thank you for your lovely review! We’re so glad to hear you received great service and found our team professional and helpful. Your feedback means a lot to us, and we look forward to seeing you again soon! - Travel House Bridgend
Booked holiday for second year with…
Booked holiday for second year with travel house. Staff really friendly and helpful
25 October 2025
Reply from Travel House - Bridgend
Thank you so much for taking the time to share your feedback! We’re delighted to hear that you chose to book with us again and that our team made the experience friendly and helpful. It means a lot to know our service has earned your trust two years in a row. We look forward to helping you plan many more wonderful holidays in the future!
Ive booked with travel house for most…
Ive booked with travel house for most of our holidays. Staff are always helpful and efficient. We have booked our last 2 with Chloe and previous holidays with Amy. I always trust this company as I dont like booking on line.
27 October 2025
Reply from Travel House - Bridgend
Thank you so much for your lovely review and for continuing to choose The Travel House for your holidays! We’re delighted to hear that Chloe and Amy have looked after you so well and that you trust our team to take care of your travel plans. Your loyalty and kind words mean a lot to us, and we look forward to helping you plan many more wonderful holidays in the future.
Reply from Travel House - Bridgend
Thank you so much for your kind words! We're delighted to hear you found our team professional, welcoming, and friendly. Providing a positive experience for our customers is always our top priority, and your feedback means a lot to us. We look forward to seeing you again soon!
Friendly service always happy to go…
Friendly service always happy to go above and beyond with finding the right holiday.
16 October 2025
Reply from Travel House - Bridgend
Thank you so much! We're delighted to hear you’ve had such a positive experience. It’s always a pleasure helping you find the perfect holiday! - Travel House Bridgend
Reply from Travel House - Bridgend
Good Morning
Thank you so much for your kind words and thoughtful review! We're thrilled to hear you had a great experience and truly appreciate you taking the time to share it.
If there's anything we can do to make your next visit a full 5-star one, we'd love to hear your suggestions. Looking forward to welcoming you back soon!
Many Thanks
Danielle
Branch Manager
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