Transtools Online Reviews 2,544

Bought a 1Litre tin of Zinsser AllCoat (Water Based) Exterior Satin white about four days ago , considering I live in Devon I was mighty impressed with delivery time and excellent packaging. It was also the cheapest online. I would definitely use this company again.

Can not fault transtool..great bunch of staff.allways helpfull..delivery is allways spot and allways kept me up todate.also great prices.no need to go anywhere else

Product sent AE0652400uk
Product code of the picture at the time of buying AE0210001E8 have just checked the website now 26/3 and the picture is now updated I would give a minus rating if I could have been sent the complete wrong spray paint the picture in their website is false advertising it is of o totally different rust oleum spray paint when I have told them they tried to fob me off saying rustoleum have changed the packaging in actual fact it is to different product code and I am now having to pay the postage to return it so I can get a refund I spent over £35 I am appalled with there customer service as well vey bad experience would give a minus rating if I could…
I would give a minus rating if I could have been sent the complete wrong spray paint the picture in their website is false advertising it is of o totally different rust oleum spray paint when I have told them they tried to fob me off saying rustoleum have changed the packaging in actual fact it is to different product code and I am now having to pay the postage to return it so I can get a refund I spent over £70 I am appalled with there customer service as well vey bad experience
Packing Slip
Transtools Ltd
uk
Product

Rust-Oleum Ultra Shimmer Silver Glitter Spray Paint - wI
400ml
Transtools
Order #: 45880
Date: March 19, 2026
Payment Method: Shopify payments
Shipping Method: Next Working Day
Pick by:
Quality check by:
Location
SKU
Qty
AE0652400UK
Thank You for shopping at Transtools.co.uk
For a VAT invoice, please email your order reference to
Packing Slip

Rust-Oleum Ultra Shimmer Silver Glitter Spray Paint - wI
400ml
Transtools
Order #: 45880
Date: March 19, 2026
Payment Method: Shopify payments
Shipping Method: Next Working Day
Pick by:
Quality check by:
Location
SKU
Qty
AE0652400UK
Thank You for shopping at
For a VAT invoice, please email your order reference to

Good service at a competitive price

Good price and great service

Excellent service, good stock of items needed and if not in stock ready to collect day after. staff very helpful and friendly.

The swift delivery service is exemplary / not many suppliers around like this nowadays

Always great friendly service
Good competitive prices
Local supplier looks after local tradespeople
Nothing too much trouble
Have used Lee and his team for years and continue to recommend

Great service experience in conjunction with sensible product pricing

Outstanding service everytime we visit to collect materials or we ring up to order
Nothing is ever too much trouble
If they don't have the specified item in stock they do their best to acquire it for you
Great prices too
Friendly efficient and professional team from front desk to office staff
We do not hesitate to recommend this firm to our family friends and colleagues

Best price online, easy to order and arrived super fast, free, and well packaged. I read some negative reviews on Trustpilot which almost put me off but glad I went with Transtools. I ordered 8 rustoleum spray cans on the Saturday, despatch notice received Monday morning and delivered noon Tuesday with full tracking updates. Maybe not quite as fast as Amazon where they know that you're going to order something before you do, and deliver next day, even on the weekend .... but still really good and 40% cheaper! Thank you Transtools :-)

Good prices and prompt despatch but customer service to locate missing delivery they weren’t interested. They used Hermes, no tracking, no delivery day, up to 10pm deliveries and missing parcels without POD but still claim delivered! Won’t buy from them again.order no 205-8577312-7380335 via Amazon and a fruitless Amazon chat with supplier which you should have on record.Transtools on Amazon has the same address as Transtools online.

AVOID! Awful company. Wasted £23 on spoiled paint. Useless and rude customer service. No refund, replacement or goodwill gesture given. Look at the pictures of the paint! It's literally like water. Barely paint at all. Other reviews say exactly the same as me.

Sold a defective product (old spoiled paint) and then fobbed me off, refusing to refund. I wouldn't trust them with any bigger purchases as they obviously don't care once they have your money. Avoid

I rated Transtools one star as I couldn't rate it any lower. My order was small however, I have ordered many small items over the years but companies now get away with "it's not us, it's the delivery people" or "it's Covid" or "Brexit" the truth is it's an oversight and it's not been sent. When I contacted Transtools they said "it's up to the delivery service when you get your item, do you want a refund or a replacement" I chose refund as THEY can't give me a delivery day and that's who my contract of purchase is with.
My advice would be if you are thinking of purchasing an item from 'Transtools'try closer to home first or read the feed back.
If they have let people down previously, it's not worth aggravation.

After shopping with Transtools for a while i thought I ought to review this for other customers to find a business who takes pride in there customers.

I religiously purchase lamp oil, and de-ionised water from Transtools. Possibly half a dozen of the orders I’ve placed have had hiccups with Evri, however this will not put me off using them as I buy for the outstanding customer service i receive, and the low price.

Customer service - i have spoken to 2 lovely lady’s on Amazon and I can not praise them enough. The lengths they go to too provide me with reassurance if my order is delayed, lost or damaged is an understatement. I have quite frankly never done business with a company who email me first if there is an issue. The lady’s are polite, efficient and a credit to the company.

Cost- with prices rising I was expecting Transtools to increase the price on there products massively, but they haven’t. And I realise it’s because they care for there customers and not how much more profit can they squeeze in. Like many other providers I have dealt with.

All in all I recommend using Transtools too anybody who has suffered with company’s price increases and lack off customer service communication. Because as a matter off fact if the delivery company does damage or loose your parcel one off these lovely ladies will have already emailed you before you even realise. Have a investigation put in place almost immediately, and have a replacement dispatched the next day with the tracking number sent over within 10 minutes.

You are a credit to the company and I look forward to continuing doing business with you.

Richard.

Exceptional Customer service.

Communication was prompt and professional with Elesha who immediately rectified the issue with Evri. My shipment was "lost" by Evri and with no help from them I asked Transtools to step in. Within 10 minutes of emailing them i had a replacement on its way with a different delivery service which actually arrived next day so i could complete my project bench early.

Will defiantly become a repeat buying from this company who unlike many other suppliers (B&Q) actually care for their customers.