Honestly, everything I’ve tried from Transparent Labs has been top-tier. Great taste, clean ingredients, and great results. They’ve definitely earned a long-term customer in me. Their Grass-Fed Whey P... See more
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At Transparent Labs, we believe supplements should be exactly that — transparent. No proprietary blends. No hidden ingredients. No artificial sweeteners, dyes, or unnecessary fillers. Just clean, science-backed formulas using the highest-quality ingredients available. We’re committed to setting the gold standard in the supplement industry by formulating every product with clinically effective doses — meaning the exact amounts shown in research to deliver real results. Whether you're training to build muscle, burn fat, enhance endurance, support recovery, or optimize overall wellness, our products are designed to fuel your goals with precision and purpose. What makes us different? Third-party tested for purity and potency Sourced from the best of the best Manufactured in cGMP-certified, NSF-certified facilities right here in the USA Trusted by athletes, coaches, and health professionals worldwide Our community demands the best, and we deliver. With thousands of 5-star reviews and a loyal customer base that spans the globe, Transparent Labs is redefining what it means to supplement with integrity. If you’re looking for clean, effective, and trustworthy supplements backed by science — you’ve found the one.
Contact info
1881 N Technology Dr, 84663, Springville, United States
- 1-866-324-9557
- support@transparentlabs.com
- www.transparentlabs.com
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Replied to 38% of negative reviews
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Off the charts…thank you!
Off the charts…thank you!
In an era where customer service is all but gone, you killed it!
The support was great but unfortunately…
The support was great but unfortunately protein powder products couldn’t be shipped to Greece.
Excellent Customer service with a quick…
Excellent Customer service with a quick clear response.
Awesome customer service
Awesome customer service. Had a problem where i could not get my delivery because it required a signature and product was stuck at the fed ex facility as i work during the day. Transparent labs sent a replacement immediately to an address that worked for me. Great customer service.
Had an issue with an online order
Had an issue with an online order. The customer service team did a great job at supporting me and helping me correct the situation. Great products, great customer service. Staying a loyal customer
I’ve been a customer for a while…
I’ve been a customer of TL for a while now. Not only are the products great and effective, but the customer service is head and shoulders above the rest.
I ordered protein from this website but…
I ordered protein from this website but it's restricted in my country and couldn't get a chance for checking. That's why I requested for a refund and they responded within 24hours and processed a refund. I'm very happy with their service
Transparent labs is an amazing company
I have a subscription for their bulk black pre workout and I was getting the sour gummy worm flavor and decided to switch to the blue raspberry but when I went in to order it early the flavor had switched to watermelon peach without me noticing and I accidentally placed the order. I ended up reaching out to customer support right after but it was after 5pm so they didn’t see it until the morning and because they ship stuff out so fast they didn’t have a chance to catch the order before it shipped. They ended up giving me the options to send it back for a full refund to my card or keep it and they will give me store credit to purchase the blue raspberry. What an amazing policy and the person I talked to was super helpful and friendly. I highly recommend this company and the bulk black pre workout is amazing. Far better than any other preworkout I’ve tried and I’ve tried a lot
Great product and customer service
Great product and customer service. They will always make things right. Highly recommend!
Customer Service Excellence
Customer Service Excellence. I had an issue with my monthly subscription and the CS team was able to correct my mistake without questions or judgement.
love their products
love their products. I take ZMO before bed and it really helps calm me down and improve my sleep. I also use their protein powder—Chocolate Peanut Butter is by far my favorite. I’ve tried S’mores and Blueberry Pancake (my wife wanted to try that one), but they weren’t really for me. I like trying new flavors, but I keep going back to chocolate peanut butter.
I also use their HMB/creatine. The taste isn’t my favorite, but it does exactly what it’s supposed to do, so I stick with it.
One thing that really stands out to me is that their products are third-party tested and actually work. That’s a big deal for me, and it’s why I trust and continue to buy from them.
On top of that, their customer service is incredible. I’ve had a couple of issues in the past, and both times they went above and beyond to make it right. I’ve never worked with another company that stands behind their products like this—they truly do whatever it takes to make sure you’re happy.
I would highly recommend this company.
My order was delayed by their delivery…
My order was delayed by their delivery provider for more than a week, so I contacted customer service, and they sent me another order, which was delivered in just a few days. Best customer service and best service.
Transparent labs mixing up my order
Transparent labs sent me the wrong product. I’ve been trying to reach out to them via email and calls. No response. Literally the worst customer service I’ve ever seen. Never ordering from them again.

Reply from Transparent Labs
Absolutely love the protein bars will…
Absolutely love the protein bars will be ordering more 🥰
The Milk Chocolate is easily the…
The Milk Chocolate is easily the standout for flavor in this range. However, living in New Zealand, I’ve noticed a distinct difference when comparing this to some of our local brands. While the Transparent Labs profile is excellent, I find that local NZ-sourced whey tends to be slightly more palatable and easier on the gut.
The customer service was top notch
The customer service was top notch. The order was placed and shipped correctly and fast. The product was really good and blend even bettwr
100 Percent Recommend
Top quality supplements with even better service! 100% recommend
I love the unflavored version as it…
I love the unflavored version as it gives me the freedom to use it anyway I want. Its smooth and creamy once mixed. Great consistency.
They have a wonderful ordering process
Excellent Customer Service
Excellent Customer Service. I've ordered TL products from Amazon while I never had an issue with TL products I have had issues with Amazon on other items and finding resolution was a headache. I recently ordered directly from TL and I messed up my order. TL's Customer Service was easy to reach and quickly addressed my problem. I will order all my TL products directly from them in the future. Great Company, Great Service, and most of all Great Products.
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