Translation shop Reviews 1,006

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Best service ever! Fast, efficient, and super responsive. They paired with a manager that responds to your emails and questions almost real time … for those who know how stressful it could be to find... See more

Company replied

Rated 5 out of 5 stars

Ill be really honest here, this was one of the best online experiences I’ve had. I was so stressed about collecting all my paperwork. Translation shop made my life so much easier. they are great at co... See more

Rated 5 out of 5 stars

This company provides great and fast service. Translation of the death certificate has been made in less than 12hours, and all information that I provided was used correctly. Also, the pricing was cle... See more

Company replied

Rated 5 out of 5 stars

Every time I need to get a document translated for USCIS or NVC for the green card process in the United States, this is the first place I go to. They offer excellent translation, minimal errors, and... See more

Company details

  1. Business Services

Written by the company

Translation Shop provides the most reliable translation service for business, immigration, and personal documents. $23.99/page, fast turnaround.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

Translation Shop is the best choice out…

Translation Shop is the best choice out there. Specifically to my Haitian people who’s always in need theirs documents to be translated. Translation Shop is Fast, reliable and very knowledgeable. This is a 10/10 service. Thank me later!

7 December 2024
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Reply from Translation shop

Thank you so much for the review, Phiogene! We're thrilled to hear that Translation Shop has been able to meet your needs and provide fast, reliable, and knowledgeable service. Your recommendation means a lot! We’re committed to always delivering top-notch translations. Appreciate the 10/10 rating—thank you for your trust and support!

Rated 5 out of 5 stars

Very professional and fast delivery!!

Very professional and fast delivery!!

8 December 2024
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Reply from Translation shop

Thank you for your kind words, Elsa! We're so glad to hear you were satisfied with our professionalism and fast delivery. We strive to always provide excellent service and appreciate your feedback!

Rated 5 out of 5 stars

fast and accurate

fast and accurate. fair charge

31 October 2024
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Reply from Translation shop

Thank you for your positive feedback, Yuan! We truly value our collaboration and are committed to clear communication. We look forward to many more years of working together.

Rated 5 out of 5 stars

Alelie was wonderful

Alelie was wonderful. She was patient, helpful and efficient.

31 October 2024
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Reply from Translation shop

Thank you for sharing your positive experience working with us, Maria! We are glad that Alelie met your expectations and delivered great support. Thank you for choosing us for your translation needs. We hope to work with you again.

Rated 5 out of 5 stars

Quick response!

Quick response!
Good job as before !

29 October 2024
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Reply from Translation shop

We're really grateful and appreciate you taking the time to share your rating with us. It's great to hear that you're satisfied with our services. We look forward to several more years of working together.

Rated 5 out of 5 stars

Excellent Translation Service

I've had nothing but positive experiences with Translate Shop. Their team is incredibly friendly and responsive, always willing to answer my questions and accommodate my tight deadlines. The translation process is incredibly efficient, and the quality of work is top-notch. I've used them for several urgent documents, and they've never let me down. Translate Shop is my go-to for quick and reliable translation services.

23 October 2024
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Reply from Translation shop

Thank you for your feedback, Tony! It sounds like you’ve had a fantastic experience with us! Our friendly and responsive team really makes a difference, especially when working with tight deadlines. It’s great to hear that we consistently deliver high-quality translations. Thanks for sharing your positive feedback!

Rated 5 out of 5 stars

Excellent Service

14 October 2024
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Reply from Translation shop

We're thrilled to hear such positive feedback, Dayron! Thank you for your kind words about our excellent service. We appreciate your business and look forward to continuing to serve you.

Rated 1 out of 5 stars

Absolutely a scam

Absolutely a scam! Stay away!
They are very unprofessional.
Here's a description of what happened:
- I am an Italian translator and linguist and I needed some official documents translated in a hurry so I decided to use a certified translation company. So I shopped around and was convinced by the positive reviews for translation shop on Trust Pilot to only find out that some of these reviews might be rigged and not from more real clients.
- They took my documents and payment and said that they sent them to a certified Italian translator who would complete them for their first draft in 48 hrs.
- I got the first draft somewhat around 48 hrs later (maybe a little later) but the quality of it was absolutely the worst I have ever seen.
- Not only they did not translate word for word (which is a requirement of the Italian consulate and that I hade specified in my request) but they also translated in a non native and legal jargon. It sounded like somebody who is not a native Italian user translated it.
- It also had dozens of egregious grammatical and spelling errors.
- It also had text that was not part of the original documents and was taken from somewhere else.
- I proceeded to mark up and edit the translated PDFs they sent me for 1st Draft and I communicated clearly what needed to be edited and I requested a second translator who hopefully was a native Italian user.
-The next translator they paired me with was a native Italian user but did not apply all the edits I had requested. From the original 347 edits that I saw in the first draft, there were still about 60 edits that needed correction still in the 2nd draft.
- I also ran the second draft through an Italian spell check and to my surprise, there were many spelling errors, at 2nd Draft!!

If I had known this would be the service I would have received, I would have translated the documents myself , since I had to so much of it myself anyway, or I would have hired a different company.

4 October 2024
Unprompted review
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Reply from Translation shop

Thank you for taking the time to share your experience, Annalisa and I’m truly sorry to hear about the issues you encountered with your translation. We strive to provide high-quality services, and it’s clear we fell short in this case.

We take your feedback seriously and would like to address your concerns directly. It’s concerning that the translation did not meet your expectations, especially given your specific requirements for accuracy and quality. Upon checking the conversation, the final draft was sent to your email 9 days ago. We would appreciate if you could let us know your thoughts so we can move forward in finalizing it.

I’d appreciate the opportunity to resolve this matter. We will also reach out to you directly, we would like to discuss your experience further and see how we can make it right. Thank you again for your feedback, and I hope to hear from you soon.

Rated 5 out of 5 stars

I ordered a translation of my…Diploma

I ordered a translation of my Bachelor’s diploma. Translation shop finished the work very fast with great quality! I am very happy with the communication too. I was notified on every step, they ensured all the names were written correctly. Strongly recommend!

7 October 2024
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Reply from Translation shop

Thank you for sharing your leaving us a five-star review, Evgeniya! We're happy that you are satisfied working with our team. Thank you for recommending our services. We'd love to work with you and your team again.

Rated 5 out of 5 stars

Excellent Service

I have used translation shop several times now and they are always fast, accurate and very responsive, as well as very well priced. They are my go-to for any translation needs.

1 October 2024
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Reply from Translation shop

Thank you for your continued support, Martin! We're thrilled to be your go-to choice for translation services and appreciate your kind words about our communication and quality. It's always a pleasure to work with you.

Rated 5 out of 5 stars

Fast

Fast, accurate and friendly

24 September 2024
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Reply from Translation shop

We're thrilled to hear that our services have consistently met your expectations, Ali! Your satisfaction is our top priority, and we appreciate your continued trust in Translation Shop.

Rated 5 out of 5 stars

Fast and accurate translation

Fast and accurate translation. I will definitely use again.

24 September 2024
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Reply from Translation shop

Thank you for sharing your experience, Li! We value our collaboration and are pleased to hear you found our services fast and accurate. We look forward to working with you again in the future.

Rated 5 out of 5 stars

I ordered notarized translation and…

I ordered notarized translation and talked to 3 shop managers but in my opinion I had the best experience with Tariq Wahide. The most impressive- his professionalism! For me , it means he knows what he is doing in details and doing that perfectly to reach a great result! That was the most impressive for me in Tariq! Thank you the company for such professionals!!! And it is not the first and not the last time I am addressing to you! You are doing a great job! Thanks!

17 September 2024
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Reply from Translation shop

We're really grateful and appreciate you taking the time to share your rating with us. It's great to hear that you're satisfied with our services and we'll pass the kind words to Tariq. We look forward to working with you soon!

Rated 5 out of 5 stars

The steps are easy to follow

The steps are easy to follow, and their services are professional!

1 September 2024
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Reply from Translation shop

Thank you for the awesome feedback! We're glad that you like working with us. We'll continue improving to exceed expectations. We hope to work with again soon.

Rated 5 out of 5 stars

Super fast and accurate services for…

Super fast and accurate services for half the price another company quoted me. I am so glad to have found Translation Shop

2 September 2024
Unprompted review
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Reply from Translation shop

Thank you for awesome review, Katelyn! Accurate translations, affordable rates and timely delivery are our priority. We hope to work with you again.

Rated 5 out of 5 stars

Best service ever

Best service ever! Fast, efficient, and super responsive. They paired with a manager that responds to your emails and questions almost real time … for those who know how stressful it could be to find out you need a translation for an important paperwork process, this is your best bet!

27 August 2024
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Reply from Translation shop

Thank you for sharing your leaving us a five-star review, Jorge! We're happy that you are satisfied working with our team. We'd love to work with you again.

Rated 5 out of 5 stars

Fast and easy process

Fast and easy process. I like the prompt replies! Thank you again.

23 August 2024
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Reply from Translation shop

Thank you for your kind words, Angie! We're thrilled to hear that our project managers were helpful. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Thank you Silsila for the good…

Thank you Silsila for the good translation service.

21 August 2024
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Reply from Translation shop

We're please to know that your experience with us was a good one, Ali! Your kind words are greatly appreciated and we hope you won't hesitate to let us know if we can serve you in the future.

Rated 5 out of 5 stars

Prompt

Always fast and polite

10 August 2024
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Reply from Translation shop

It's wonderful to hear that you had great experiences working with our team, Yiannis. Thank you for choosing us for your translation needs. We hope to work with you again int the future.

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