Just don't buy or order anything from here. It is a scam. They don't ship the order, they don't respond for 2 weeks, they don't answer your questions, and they rip you off. Extremely incompetent. The... See more
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Worst experince so far. Accelerometers sent out for calibration, it was delayed 4 times at least. When asked why it was taking too long. They stated that they were waiting for Manufacturer specs. Spec... See more
Worst people ever.. had us wire the money saying they don’t accept credit for international transactions then we wire the money and they refuse to complete our order. Poor customer service she was tal... See more
I received our Bili meters back and was shocked at how fast the turnaround was. I have been dealing with so many vendors this month and most of them have me jumping through hoops to get service. From... See more
Company details
Information provided by various external sources
Transcat, Inc., distributor of test and measurement and calibration instruments and provider of NIST traceable ISO/IEC 17025 accredited calibration services. Transcat sells calibrators, multimeters, insulation testers, and much more. Brands include Fluke, Altek, Transmation, just to name a few.
Contact info
35 Vantage Point Dr, 14624, Rochester
- 800-800-5001
- sales@transcat.com
- www.transcat.com
1.6
Bad
1K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Poor communication on equipment status …
Poor communication on equipment status at several levels
15 December 2017
Unprompted review
No issues smooth transaction.
15 December 2017
Unprompted review
Always had good experiences with the …
Always had good experiences with the staff of Transcat. Very professional, kind and courteous. Doing business with Transcat for many years and will continue. Thank you
15 December 2017
Unprompted review
Ordered and received as expected.
14 December 2017
Unprompted review
Great experience
Great customer service, very helpful. Received product 2 weeks earlier than estimated ship date! I highly recommend this company!
13 December 2017
Unprompted review
We had ordered the milliamp meter at …
We had ordered the milliamp meter at the beginning of November and it took almost 30 days to receive it, even though the website led us to believe it would be shipped right away. Also, the website was not very informative about where we where in the sales and delivery process, so that we could plan for when it would arrive.
13 December 2017
Unprompted review
Excellent service
Excellent service, fast delivery and very competitively priced.
I would highly recommend Transcat.
13 December 2017
Unprompted review
Great no issues to report will …
Great no issues to report will recommend going forward all partys instrested in purchasing a new meter
12 December 2017
Unprompted review
Happy Customer
Great accurate professional service! Very responsive via email as well which most companies are not. Thanks!
12 December 2017
Unprompted review
No problems
No problems, our order started with Gary Holbrook of ProteqSolutions. I was informed by Transcat @ each step, as to the status of the order. Received the Amps and they went right to work.
12 December 2017
Unprompted review
Not a good experience
Placed the order and had to call several times for an update on delivery, one customer representative said she would call me with an update and didn't call. Very frustrating.
11 December 2017
Unprompted review
From start to product sitting on my …
From start to product sitting on my deck. Experience was excellent and fast.
11 December 2017
Unprompted review
Stopwatch purchase
My email request was responded to promptly and I received the calibrated equipment in a timely manner, I will be checking with Transcat first for all future equipment needs.
11 December 2017
Unprompted review
Slow in responding to request for …
Slow in responding to request for shipping status. Took several days after placing order and two email requests for shipping status.
10 December 2017
Unprompted review
Very helpful ordering online
8 December 2017
Unprompted review
Great company to do business with.
8 December 2017
Unprompted review
Rating
Get positive and quick response from your sales team and assure that it will continue in future.
8 December 2017
Unprompted review
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