I'm from germany. I deposited 750€ via voucher to my card. I activated the MAX plan. One day after I deposited the money Transcash is making a charge on my account for 260€ for irregular use. I also... See more
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See what reviewers are saying
We have 86 thousend clients and if one smallest company like transcash offers ND get fees it's nice to know all company is ready and I am satisfied.. Off course I bay three times fees to destiny but d... See more
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What a waste of time. Works nothing like a normal Mastercard or even normal debit card. Impossible to buy online even though card is unblocked for online purchases, restricted on internal balance tran... See more
Company replied
Had trouble redeeming coupons that I bought on a previous ocassion, but long story short, they managed to help me so that I wasn’t empty handed. Albeit rather difficult to communicate due to their rel... See more
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Company details
About Transcash Mastercard
Written by the company
Le concept Transcash Mastercard®
Cartes et accessoires de paiement prépayés rechargeables acceptés partout dans le monde :
- Sans banque
- Sans engagement
- Sans condition de revenus
- Zéro découvert
Nos produits
La carte de paiement et retrait prépayée rechargeable
4,90€ la carte
Validité 1 an
Rechargeable en espèces dans plus de 30 000 points de vente,
ou par carte bancaire et virement (RIB fourni)
---------------------------------------
Le pack de 2 cartes de paiement et retrait prépayées rechargeables
9,90€ les 2 cartes
Validité 2 ans
Rechargeable en espèces dans plus de 30 000 points de vente,
ou par carte bancaire et virement (RIB fourni)
---------------------------------------
Le pack de bracelets de paiement sans contact Fyve par Transcash
20€ les 2 bracelets + 1 mini-carte Transcash
Validité 2 ans
Etanche et Ajustable
Rechargeable en espèces dans plus de 30 000 points de vente,
ou en ligne par carte bancaire et virement (RIB fourni)
Pourquoi choisir Transcash ?
- Sécurisez l'argent de poche de vos enfants dès 13 ans
- Achetez sur Internet sans exposer vos données bancaires
- Partagez de l'argent instantanément avec un proche ou un ami
- Voyagez sans Cash et payez/retirez dans toutes les devises
- Payez sans carte ni téléphone grâce au bracelet de paiement Fyve
Des service à la carte
- Cartes virtuelles
- Apple Pay & Google Pay™
- Cartes additionnelles à offrir
- Code PIN personnalisable
- Contrôle parental personnalisable
- Application gratuite (iOS et Android)
- Service client 6j/7 (appel non surtaxé)
Contact info
3.9
Great
7K reviews
Asks customers to review
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Reply from Transcash Mastercard
Bonjour,
Merci d'avoir pris le temps de partager votre expérience.
Nos équipes continueront de redoubler d'efforts afin de vous garantir un service ⭐ ⭐ ⭐ ⭐ ⭐
Merci de votre confiance et de votre fidélité.
L'équipe Transcash
Reply from Transcash Mastercard
Bonjour,
Merci d'avoir pris le temps de partager votre expérience.
Nos équipes continueront de redoubler d'efforts afin de vous garantir un service ⭐ ⭐ ⭐ ⭐ ⭐
Merci de votre confiance et de votre fidélité.
L'équipe Transcash
I really have a good experience overall…
I really have a good experience overall but there are few things that might enhance the experience first is I cannot do bank transfer second I cannot pay on 3d secure sited third when I get a transaction from anyone I have to go through slot of verification.
10 June 2024
Reply from Transcash Mastercard
Bonjour,
Un GRAND MERCI pour cette belle note 😃 !
Nous vous remercions de nous faire part de vos suggestions d'amélioration de nos services. Nos équipes travaillent activement à l'amélioration et le développement de nouveaux services pour une expérience client toujours plus intéressante pour vous !
Nous vous remercions pour votre indulgence en nous octroyant cette belle note.
L'équipe Transcash
It’s such a Bad
It’s such a Bad! app the fees you pay areninsane for nothing when you buy top up for example 50 you actually just getting 30 something they take 1 week to verify your account and if you have bought a recharge of more than 150 you won’t be able to deposit it until you verified in 1 weeks app so old and doesn’t function as should don’t recommend it to anyone I bought 250 worth was able to top up 237 and when I used the card I was getting charged also fees on the top of the price so from 250 I paid was able only to get 200 so 50€ just was spend on covering that stupid app plus Apple Pay or google pay don’t work tragic
7 June 2024
Reply from Transcash Mastercard
Hi, we are sorry to read this. If you pay a €50 top-up you will be credited of €46 and not 30. If you created your account paying by top-up that is up to €150 you will indeed need to provide your ID as you will be in ESSENTIAL formula (ACCESS is until €150 a month). Usually ID check is fast but in some cases additional verifications are needed (wrong match with data you've entered for example). When you use your card, make sure you have enough funds or transaction will be rejected indeed. Don't hesitate to contact our customer service to get through your questions, they are available on +33(01) 53 88 22 76 (toll-free) from Monday to Saturday, 9am to 7pm, or by email at service-client@trans-cash.fr.
Le service client est bon
5 June 2024
Reply from Transcash Mastercard
Bonjour,
Nous sommes très heureux de lire votre commentaire.
N'hésitez pas également à nous faire part de votre expérience sur nos réseaux sociaux...
Nous adorons voir comment vous utilisez vos cartes Transcash 😃
Reply from Transcash Mastercard
Bonjour,
Votre commentaire nous va droit au cœur. Nous sommes heureux de vous apporter entière satisfaction et continuerons de redoubler d'efforts pour vous apporter encore et encore le meilleur des services.
L'équipe Transcash
Transcash is a very good application…
Transcash is a very good application and I’m super greatful to this application thank you
4 June 2024
Reply from Transcash Mastercard
Bonjour,
Votre commentaire nous va droit au cœur. Nous sommes heureux de vous apporter entière satisfaction et continuerons de redoubler d'efforts pour vous apporter encore et encore le meilleur des services.
L'équipe Transcash
🥰🥰🥰💝💝👍👍👍👍👍
1 June 2024
Reply from Transcash Mastercard
Bonjour et merci pour ces 5 étoiles 🤩 🤩 🤩 🤩 🤩 !
L'équipe Transcash
Reply from Transcash Mastercard
Bonjour Alexandre,
Nous sommes ravis que votre expérience avec vos cartes Transcash soit une expérience réussie 😃
Nous vous remercions d'avoir pris quelques minutes pour nous en faire part.
L'équipe Transcash
Reply from Transcash Mastercard
Bonjour et merci pour ces 5 étoiles 🤩 🤩 🤩 🤩 🤩 !
Nos équipes travaillent effectivement à rendre votre expérience la plus facile et la plus rapide pour gérer votre argent au quotidien sans mauvaise surprise.
L'équipe Transcash
Transcash Mastercard for expat
As an expat living in Paris, using the Transcash Mastercard has been a convenient tool for the payment of daily expenses. Its advantages are many, namely safe transactions, ease of recharging, and good customer service. However, some improvements could be desirable, particularly with regard to allowing receiving and sending transfers abroad, and making possible the settlement of bills related to phone, gym and other monthly payments.
27 May 2023
Reply from Transcash Mastercard
Bonjour,
Un GRAND MERCI pour cette belle note 😃 !
Nous vous remercions de nous faire part de vos suggestions d'amélioration de nos services.
Nous en prenons bien note et les soumettrons à notre service R&D.
Merci pour votre confiance !
L'équipe Transcash
Reply from Transcash Mastercard
Bonjour,
Nous sommes ravis que votre expérience avec vos cartes Transcash soit une expérience réussie 😃
Nous vous remercions d'avoir pris quelques minutes pour nous en faire part.
L'équipe Transcash
When I go on the app and click on the…
When I go on the app and click on the recharge option it only displays a blank page.I've restarted the app ,the phone and nothing has changed
19 May 2024
Reply from Transcash Mastercard
Hi, it must be a connection issue. You can try to put yourself in airplane mode and reconnect after.
It is very bad experience i activated…
It is very bad experience i activated my black card but i cannot not use any where worth less no one even tell me what i was supposed to do
13 May 2024
Reply from Transcash Mastercard
Bonjour Javed,
Vous bénéficiez actuellement de la formule Access, qui vous permet de faire :
- des achats à hauter de 150€/mois avec 50€ par transaction, et la thématique que vous avez choisie
- 5 chargements par jour et maximum 150€/mois
- retraits aux distributeurs de billets 50€ maximum
- En France métropolitaine (hors DOM-TOM)
Pour débloquer les paiements et utiliser votre carte partout dans le monde, nous vous proposons de passer en formule Essential en nous adressant votre pièce d'identité recto verso en couleur en cours de validité à l'adresse mail: activation@trans-cash.fr.
Merci de votre compréhension,
L'équipe Transcash.
Reply from Transcash Mastercard
Hi, you can connect to your personal space https://transcashmastercard.espace-personnel.fr/login and modify your information. If you want to change your plan, click on 'Change formula' and follow instructions.
Reply from Transcash Mastercard
Bonjour Yassin,
Un immense MERCI pour votre commentaire et cette très belle note 🤩 🤩 🤩 🤩 🤩 !
L'équipe Transcash
Reply from Transcash Mastercard
Bonjour,
Votre commentaire nous va droit au cœur.
Nous sommes heureux de vous apporter entière satisfaction et continuerons de redoubler d'efforts pour vous apporter encore et encore le meilleur des services.
L'équipe Transcash
What a waste of time and money!
What a waste of time. Works nothing like a normal Mastercard or even normal debit card. Impossible to buy online even though card is unblocked for online purchases, restricted on internal balance transfers (black card to red card) even though account ID verified and activated, unable to withdraw cash. Basically it’s a very expensive piece of plastic in your wallet that charges you to have it grace you with its presence. Really not worth the hassle. Avoid at all costs.
20 April 2024
Reply from Transcash Mastercard
Hi, the card works perfectly fine in ESSENTIAL and MAX formula you are not limited with your purchases across the world as in ACCESS formula. Make sure you verify your balance, but to do a transfer to the red card it is not limited, only to your balance. You should contact our customer service to help you : 01 53 88 22 76 monday to saturday from 9am to 7pm. Also please note you have access to mobile payment, virtual card and many other services available in a bank, for less than a bank!
Not satisfied my passport has been sent…
Not satisfied my passport has been sent three times yet no reply from you I feel bad and tired of the app 🤦🏾♂️
23 April 2024
Reply from Transcash Mastercard
Hello Daniel, ID verification can take a few days.
Reply from Transcash Mastercard
Merci d'avoir pris le temps de laisser un avis !
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