Tradewinds Oriental Shop Reviews 1,141

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent selection of products, including hard-to-find items, and appreciate the competitive and fair pricing. Many highlight the quick and efficient delivery service, noting that orders arrive promptly and are exceptionally well-packaged, often with fresh and high-quality items. The overall service, from ordering to communication, is frequently described as professional and responsive. However, some customers have experienced issues with delivery, including damaged items like cracked bottles or dented cans, and in a few instances, missing products. A small number of reviewers also mentioned concerns about high shipping costs for frozen goods or short expiry dates on certain items.

What people talk about most

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting fast and... See more

Product

Users describe positive interactions with product. Customers consistently praise the wide selection of Asian... See more

Order

Clients share positive opinions on order. Many customers praise the efficient online purchasing process,... See more

Price

People report positive experiences with price. Customers frequently praise the competitive and reasonable... See more

Service

Customers had positive experiences with service. Many reviewers consistently praise the excellent service,... See more

Based on these reviews

Rated 5 out of 5 stars

Good selection and mostly seem to have fair prices. Some online stores with exotic or unusual stuff seem to feel it should come with silly prices. Tradewinds seem to want ongoing custom, so don't take... See more

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Rated 5 out of 5 stars

Great selection of products, helpful customer service, and prices are pretty decent. I've ordered from different vendors in the past where fresh produce arrived wilted or just unusable, but... See more

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Rated 5 out of 5 stars

First time Ive purchased from Tradewinds Oriental. As a coeliac, i searched the internet for gluten - free Hoisin Sauce, Oyster Sauce And Rice cooking wine. This retailer stocked them all and at... See more

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Rated 5 out of 5 stars

I love this shop. I don't live near any oriental supermarkets and was so glad to find this shop! Great selection of spices, sauces and other ingredients. My favourite part of my order is choosing some... See more

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Rated 4 out of 5 stars

Great company with some prices as authentic as the products, ie not massively upped. Some hard-to-find produce, eg for me squid and tom yum soup mix; where found elsewhere werw far more expensive. Onl... See more

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Rated 5 out of 5 stars

I purchased the wrong product and thought I’d left it too late to cancel. They couldn’t have been more helpful and responsive. No quibbles, no questions, no persuading me to buy something else instead... See more

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Rated 5 out of 5 stars

Great customer service. Package was well packed, however not handled with care by the delivery company resulting in cracked bottles. Contacted customer service and replacement send out the next mor... See more

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Rated 5 out of 5 stars

As always the prices are great, the range is good and the service is excellent. One item was missed off the delivery but we all make mistakes and there was an immediate refund. The only thing stoppi... See more

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Rated 5 out of 5 stars

Couldn't be happier and I don't see myself using another company ever again for these sorts of purchases. A minor issue that was the fault of the couriers was handled quickly and efficiently, which... See more

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Rated 5 out of 5 stars

Ordered drinks after seeing that Tradewinds were selling them cheaper then other people places online. The drinks are usually hard to come by and when I've ordered from other places it has been hit an... See more

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Rated 5 out of 5 stars

Better than just "OK"- truly a recommended merchant. The products- the truly scrummy sauce- arrived on time, as promised & securely/safely packaged. Deal with confidence with this recommended seller.... See more

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Rated 5 out of 5 stars

Amazing experience had mistakenly placed order with wrong address. Lily was so kind and quick to change my address all sorted out quickly and without worry. One thing they should pay attention is that... See more

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Rated 5 out of 5 stars

Just had my first order delivered today, excellent service as only ordered 2 days ago. Very simple and straightforward, my items came very well packaged. The online process was all very smooth from st... See more

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Rated 1 out of 5 stars

TRADEWINDS IS FANTASTIC Please stop using Yodel as a delivery option. They insist on a signature so if not in go to neighbour. This archaic rules by them is costing you my business, not bi... See more

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Rated 4 out of 5 stars

Been shopping with this company for years now because they have things others dont. They arnt always the cheapest unfortunately and the postage is a little strange in it's pricing which is very un... See more

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Rated 5 out of 5 stars

Ordered quite a few times now, had one hiccup on an order a good while back but overall no problems at all. Prices are mostly competitive so that's why I order from them. Good varaity but lacks Khanum... See more

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Rated 5 out of 5 stars

I love this shop and enjoy shopping both online and in the physical store. The products are always fresh, and the staff are wonderfully friendly in both places, as I regularly use both online and in-s... See more

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Rated 5 out of 5 stars

Always good quality at a fair price. Reasonable delivery costs. Buy more get lower delivery prices. Fast delivery. Good selection of Asian and oriental foods. Always well packed. 10/10. We use th... See more

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Rated 5 out of 5 stars

I discovered Tradewinds in September last year and have made 3 orders so far. I am very pleased. Excellent range of stock, efficient online purchasing and very quick delivery. Excellent!

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Rated 5 out of 5 stars

I had a problem with my order - three items were missing. Emailed the company, recieved a reply almost immediately, and within two days the missing items had been sent out. Excellent customer service... See more

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Rated 5 out of 5 stars

Totally Honest Review, I absolutely 💯 recommend Tradewinds. I have been shopping with them for well over 8yrs now 🤔 it’s a long time I know that. Take for instance my last order. I ordered Friday... See more

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Rated 5 out of 5 stars

My 5th order! Yes a great range of foodstuffs at good prices and always arriving on time (or even a day early)! If there is an item out of stock they will email you with either an alternative or offer... See more

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Rated 5 out of 5 stars

This was an absolutely amazing experience and so unexpected. I ordered on Wednesday late at night and I received my order on Friday morning and I live in Scotland and the shop is in England! They... See more

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Rated 1 out of 5 stars

Seems to be a good shop but bad product I got from peacock rice….not original peacock brand I got from other shops as always bought…….different rice brands mixed in the sack ….after the rice got finis... See more

Rated 5 out of 5 stars

Huge array of options, speedy delivery. As I had frozen items the postage was quite a bit pricey (£12) but everything arrived within 48 hours incredibly well packed and secure.

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Rated 5 out of 5 stars

I used Tradewinds for the first time this week and was very happy with the service. I love the Big Bowl Kinchi noodles made by Nongshim Shin and was sad that my local Morrisons had stopped stocking... See more

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Rated 5 out of 5 stars

Aways have a great selection of oriental food stuff and other items excellent online shop . Well worth having a good look for quality products. Very good... See more

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Rated 5 out of 5 stars

Trade winds provide a fantastic service, delivery times are really quick. I’ve used them every time I need to replace my stock of Maykway curry powder and have never been disappointed with the servic... See more

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Rated 1 out of 5 stars

The kikoman is fake and I want my money back. You have have it back and give me back my money. The packaging was rubbish and I am worried what IS INSIDE it. If you give me back my money, I’d remove th... See more

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Rated 5 out of 5 stars

Fabulous selection, great price and really good value shipping too! My daughter has developed a taste for Chilsung Lemon and Lime (sold in South Korea as Chilsung Cider) and Tradewinds sell this at t... See more

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Rated 5 out of 5 stars

Excellent range of items for sale, had all the Thai cooking sauces I needed to create an authentic Thai dish as well as a selection of beers, they were very well packed and the prices are very reasona... See more

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Rated 5 out of 5 stars

Third time ordering from Tradewinds now. Wide selection of Asian groceries, at competitive prices. Easy website to navigate, clear communication of all stages of the process and quick delivery. This w... See more

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Rated 1 out of 5 stars

Very disappointing. Ordered a big parcel of products including fresh vegetables near Christmas, paid a big delivery fee. When FedEx lied about delivery failure I had to deal with FedEx myself, even ar... See more

Rated 5 out of 5 stars

Easy to order, the best price, and the delivery was fast + excellent. There was no chance of the box of pots getting damaged, it was packed so well. Getting into the strong outer box was easy, but I h... See more

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Rated 5 out of 5 stars

Have ordered twice from here now. Big orders - everything perfect. They always have a few bargains too. I cook totally differently now and it's saving me money. I'll be a lifelong customer. No going b... See more

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Rated 5 out of 5 stars

Item was dispatched quickly and very efficiently. Said purchase/ item arrived safely, securely and on time . Perfect service all around, and another satisfied customer. Excellent job, keep up the g... See more

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Rated 5 out of 5 stars

A fantastic company I’ve used repeatedly. Superb range of products at extremely reasonable prices. Deliveries are always dispatched to me quickly and they’ve always been well packaged. Thank you!

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Rated 5 out of 5 stars

There is availability of what I want to order and a range to choose from. Vegetables ordered are always so fresh. Everything is immediately packed up and shipped. Delivery is so fast. And for eve... See more

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Rated 5 out of 5 stars

I have used Tradewinds for years and the service just keep getting better. They are quick to reply if you have a query, nothing is too much trouble, they ship out extremely quickly, the goods are alwa... See more

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Rated 5 out of 5 stars

Ingredients that are hard to find elsewhere and at really competitive prices. Delivery was quick and everything was well packed. Really interesting website to browse for ideas too.

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Rated 1 out of 5 stars

I placed an order with Tradewinds Oriental Shop, but the main item I needed was out of stock. I immediately requested to cancel the entire order and said I would reorder again once it was back in st... See more

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Rated 5 out of 5 stars

Arrived just as described! Everything was well packaged and brand new, super fast shipping and received in 2-3 days. very professional service. Definitely 5 stars ⭐️⭐️⭐️⭐️⭐️

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Rated 5 out of 5 stars

Tradewinds Oriental Shop on line is a great website that is easy to use and access the type of items needed. Have been using Tradewinds Oriental Shop for many years and is my go to for spices, other f... See more

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Rated 5 out of 5 stars

Excellent range of products at fair prices. A similar company I used to use ceased trading - I am delighted to find the Mr Huda's pastes again. I will definitely use Tradewinds again.

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Rated 5 out of 5 stars

Always speedy with the delivery and carefully packaged. I’ve ordered from here a lot and usually fairly big orders and nothing has ever been missing or wrong!

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Rated 2 out of 5 stars

I placed an order before the Christmas deadline as one item was intended as a gift. Although I received a parcel before Christmas, it contained another customer’s order, and my own order had bee... See more

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Rated 5 out of 5 stars

My daughter is obsessed with Ramune. It's quite difficult to get hold. Trade Winds have a great variety of Ramune. Ordering was simply and delivery was excellent. Highly recommend, great customer serv... See more

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Rated 5 out of 5 stars

Fast, efficient and great choice with all the stuff I can’t get anywhere else and at prices better than anywhere else. Thanks. Tradewinds would be perfect if it could only find a way of sourcing Wi... See more

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Rated 4 out of 5 stars

I regularly buy a mexican soft drink call Jarritos, I buy regularly these drinks but it is the norm that 1 or 2 bottles come broken the problem is not the broken ones but all the sticky liquid goes to... See more

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Rated 4 out of 5 stars

Everything is very well packed, nothing moves around in the box and orders arrive quickly. Only problem on last order 2 tins of creamed corn were so dented I had to use them immediately. They were pac... See more

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Rated 1 out of 5 stars

Follow-Up Review – Tradewinds Oriental Shop While my original review detailed the issues with my order, the response from Tradewinds Oriental Shop does not address the core concerns. Instead, it... See more

Rated 5 out of 5 stars

This is my second time ordering from Tradewinds. Fantastic company. Their glass jars are always so well packaged. I will be buying from these again.

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Rated 3 out of 5 stars

This is a five star company that is brought down by its delivery company, yodel. They stock much of what an Asian household needs and have a strong online website that’s easy to browse.everything is p... See more

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Rated 1 out of 5 stars

Inedible product sent , even with photos they refused to acknowlege this fact and not even a hint of an offer of a refund. Not the usual customer service which up to now has been extremely good , suf... See more

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Rated 5 out of 5 stars

Very pleased with the service and shopping experience at Tradewinds , a very good example of how a successful business should be. Many thanks

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Rated 2 out of 5 stars

I would like to start by saying that I normally have a really good service from Tradewinds; however, I'm really disappointed with how an issue with my last delivery was handled. Basically, a large b... See more

Company replied


Company details

  1. Asian Grocery Store

Written by the company

Tradewinds Oriental Shop is a family run business specialising in providing the finest food and drinks, furniture, and kitchenware from Asia. Established in 1984, we first commenced trading at our local market in Scunthorpe selling a small selection of basic Chinese cooking ingredients and a variety of Oriental Arts and Crafts. After 2 years there was sufficient demand to open a small shop on Mary Street, Scunthorpe. Demand soon dictated a move to larger premises and in 1991 we moved to our current premises on Cole Street, Scunthorpe. Tradewinds Oriental Shop has continued to grow and in 2008 we launched our online website offering consumers within the UK and Europe the opportunity to purchase our products at the click of a button. Demand for Asian food and drink has continued to grow in popularity over the years which have led to the expansion of our current shop and warehouse premises in recent years. We now stock over 5000 products from across Asia. Our inventory will continue to grow with new lines becoming available both online and in our shop on a weekly basis. We remain passionate and great effort goes into sourcing and finding the best authentic ingredients and providing these to all our customers within the UK and around the World.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 70% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Excellent Shop!

I have used this shop for many years.
Prices are very competitive and the quality excellent.
Postage is very reasonable and the packaging has always been substantial.

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Great

Great service, accurate & fast

25 December 2025
Tradewinds Oriental Shop logo

Reply from Tradewinds Oriental Shop

Thank you for your 5* review. We are delighted that you are happy with the service that we provide.

Rated 5 out of 5 stars

Used this company several times with no…

Used this company several times with no problems. My orders arrive promptly and postage is reasonable.

22 February 2026
Tradewinds Oriental Shop logo

Reply from Tradewinds Oriental Shop

Thank you for your 5* review and loyal custom. We are delighted you have enjoyed your shopping experiences with us.

Rated 5 out of 5 stars

Amazing

Ordered drinks after seeing that Tradewinds were selling them cheaper then other people places online. The drinks are usually hard to come by and when I've ordered from other places it has been hit and miss with expiry dates...however with Tradewinds as mentioned earlier not only were the drinks cheaper but they also came cold so were ready to drink straight out the box and plenty of time left on the expiry dates!!!! Product was perfectly packaged also so 10/10 for this company

5 March 2026
Unprompted review
Tradewinds Oriental Shop logo

Reply from Tradewinds Oriental Shop

Thank you for your 5* review and very kind words. We are delighted you managed to find the drinks you love at a price you were more than happy with. We take good care when processing and packing orders so it is great to hear they arrived in pristine condition.

Rated 5 out of 5 stars

I discovered Tradewinds in September…

I discovered Tradewinds in September last year and have made 3 orders so far. I am very pleased. Excellent range of stock, efficient online purchasing and very quick delivery. Excellent!

3 March 2026
Unprompted review
Tradewinds Oriental Shop logo

Reply from Tradewinds Oriental Shop

Thank you for your 5* review and loyal custom. We are delighted you have enjoyed several great shopping experiences with us now.

Rated 1 out of 5 stars

Inedible product sent

Inedible product sent , even with photos they refused to acknowlege this fact and not even a hint of an offer of a refund. Not the usual customer service which up to now has been extremely good , suffice to say I shall not use this company again.

22 February 2026
Tradewinds Oriental Shop logo

Reply from Tradewinds Oriental Shop

Hi,

So sorry to hear your dissatisfaction of the product. In regards to the product of concern it is all made using traditional methods and is not mass produced. For one reason or another some of the batches that we receive are in glass bottle and on other occasions they come in plastic bottles. As they use traditional methods make this product no batches are the same. There will be some slight variation in taste and texture. Your feedback on the product is recorded and will take the necessary steps if we believe there is an issue with the product.

Rated 5 out of 5 stars

Wide range Asian online grocery store

Has a wide range of products from Asia. Specially from Malaysia, Thailand, India etc. website easy to navigate & gd communication & delivery.

2 March 2026
Unprompted review
Tradewinds Oriental Shop logo

Reply from Tradewinds Oriental Shop

Thank you for your 5* review. We are delighted that you are happy with the service that we provide.

Rated 5 out of 5 stars

Great service

Well packaged. Fast delivery.

22 February 2026
Tradewinds Oriental Shop logo

Reply from Tradewinds Oriental Shop

Thank you for your 5* review. We are delighted you have enjoyed your shopping experience with us.

Rated 5 out of 5 stars

Great place, safely delivered

Everything arrived carefully wrapped. Customer service (Kirsty) emailed me to let me know my order was just waiting on a few items to come in. And I was really happy with that.

I got a big bag of glutinous rice I'm still working out how best to cook :)

22 February 2026
Tradewinds Oriental Shop logo

Reply from Tradewinds Oriental Shop

Thank you for your 5* review. We are delighted you have had a great shopping experience with us, and also that you were well taken care of by our customer service team. We have passed on your kind words to them.

Rated 4 out of 5 stars

I got through the order quickly.

I got through the order quickly.
Only problem was I was not really able the track it

22 February 2026
Tradewinds Oriental Shop logo

Reply from Tradewinds Oriental Shop

Thank you for your positive review. All orders delivered by the couriers we use will have a tracking number so if you are having any difficulties please do not hesitate to email us so we can assist you further. Thank you.

Rated 5 out of 5 stars

Fast delivery and great prices

Amazing selection of items i cant get elsewhere, great prices and fast delivery

25 February 2026
Unprompted review
Tradewinds Oriental Shop logo

Reply from Tradewinds Oriental Shop

Thank you for your 5* review. We are delighted you are able to find the products you are looking for with Tradewinds, and that you are happy with the service we provide.

Rated 5 out of 5 stars

Tradewinds is my go to place for Asian…

Tradewinds is my go to place for Asian foods in particular from Singapore. Tradewinds have a good website which offers a wide variety of items. I love the Prima Taste Singapore range and Tradewinds offer the best selection. It is easy to place an order and delivery is prompt and efficient. Orders are always well packaged. I ordered some bottles of Tiger Beer and they were all individually wrapped with bubblewrap.
I would give them 10 stars !

30 January 2026
Unprompted review
Tradewinds Oriental Shop logo

Reply from Tradewinds Oriental Shop

Thank you for your 5* review and very kind words. We are delighted you are enjoying our product range in particular the Prima Taste range. We are also very pleased to hear that you are happy with the care taken when processing and packing your order.

Rated 5 out of 5 stars

Excellent service and quality…

Excellent service and quality products....

6 February 2026
Unprompted review
Tradewinds Oriental Shop logo

Reply from Tradewinds Oriental Shop

Thank you for your 5* review. We are delighted you are happy with our ever-expanding product range and the service that we provide.

Rated 5 out of 5 stars

Great local supplier

Great service from start to finish. Prices are good, great choice of products, easy to order and super fast delivery. Will definitely buy again.

20 February 2026
Unprompted review
Tradewinds Oriental Shop logo

Reply from Tradewinds Oriental Shop

Thank you for your 5* review. We are delighted you enjoyed your shopping experience with us.

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