Tradebathrooms Reviews 

I can highly recommend Trade bathrooms. They were so helpful with planning and organised our fitters Tom and Dan. Plenty of choice. If you’re looking for a new bathroom definitely have a look

Update: I might have reviewed the wrong company. My review is for trade price bathrooms in Cardiff. I would remove the review but it seems that I am unable to delete it. Apologies to the company that I did review that I haven't had anything to do with.

I brought my bathroom a year ago from Trade Price Bathrooms. It was a good price, and Gavin (who i beleve is the Director) was extremely helpful whilst I was trying to figure out what I needed. My parts arrived on time with just a couple of issues. A couple of the wrong parts were sent, but replaced quickly. These things happen.

The issues came after my bathroom was fitted. My sink overflow started to go black within a matter of weeks and my 'brushed brass' shower started peeling off. I contacted Trade Prices and couldn't get through. I left tens of messages. No one got back to me.

I emailed. No one got back to me. After days and many hours of trying and leaving messages, I got a reply and was told I'd get a replacement part. Nothing came. I waited for weeks being told story after story and eventually received replacement parts that I had to pay to get fitted. I asked Gavin if he'd cover the cost and was told via email that I was deluded. He was so rude to me that I didn't even know quite how to respond.

At this point I contacted Trading standards who had told me that he was in fact liable for the cost. My replacement overflow arrived and went black again within days, and again I had to phone to get another replacement. 3 of the same overflows later and its still the same bad quality.

I suggested then giving me a different brand and have since emailed again because my new shower part started peeling again and I've not heard back.

My assumption is that the Company have grown too quickly and just don't have the resources to offer after sales support and are so overstretched snd overwhelmed that customers are suffering. My recommendation would be to spend the money hiring a dedicated after sales team who are good with people and for Gavin not to deal with the after sales at all. He clearly gets very stressed and then as a by product, is extremely rude and unhelpful.

To conclude, 12 months on, my bathroom already looks awful. Cheap and showing so many signs of wear. I told Gavin about the shower months ago and of course I didn't hear back. I will reluctantly cut my losses and not waste any more energy trying to find a resolution, but be warned.. its not a Company I would recommend or ever use again.

I would definitely recommend trade bathrooms in Castleford. I didn’t have a clue what I wanted before entering the show room but the guys that I’ve spoken to on a few different occasions were all very friendly and helpful. Everything was well explained.
Ryan and Niall came to fit the bathroom and it looks even better than I thought it would. We all love it. I thought it would be a nightmare getting work done in winter but they didn’t cause any disruption at all and were very tidy whilst working. They were all lovely lads. Thank you to all of you.

AVOID THIS COMPANY. They only sell, and then don’t actually do the job! And don’t give the refund! They were due to install bathroom at my guest house today, it was closed specifically for this. No one showed up, when called they said they no longer can fit it this week. I have no guests arriving with the bathroom on the hallway! They won’t take it away and refund either!

Lee and his crew have just finished my bathroom first class job my bathroom look fantastic..thanks lee and his crew..

This is a review of Trade Bathrooms, Castleford, Leeds. I noticed a couple of reviews for other companies on here. If you are going to leave a bad review, at least make sure it’s the right company!! Trade Bathrooms. Not TRADE POINT / STYLE / OR PRICE BATHROOMS!!

My wife and I attended the showroom in Savile Road, Castleford. We had an idea of what we were looking for but the sales person was so dismissive and rude!

I would definitely not recommend Trade Bathrooms. Castleford. Leeds.

Worse company ever stay clear of them customer service is terrible twice I have waited in for workmen for them not to show up they don’t answer there phone most of there posts on fb has an angry face that tells you a lot of people are not happy worse company ever stay clear unless you want to waste your money

There a joke stay well clear from them go else where and don't give them any money when you do that's it all over

I’ve just had my bathroom changed from a dark, cold, unwelcoming room to a fabulous modern bathroom with a radiator fitted. Trade bathrooms were very helpful in the planning and John the fitter did an excellent job, small leak afterwards was very quickly dealt with and I love my new bathroom. I would not hesitate to recommend Trade Batrooms.

New bathroom fitted last week. Our fitter was excellant. No problems at all. Looks fabulous. My husband is an engineer and could not find fault with anything.. Hoping the firm come soon to remove the old bathroom and boxes as expected. And they came and could not have been more helpful. Kenny was our fitter . Full marks to Kenny .

Showroom experience was great, really helpful, listened to what we wanted and advised accordingly, even advised against some products that weren’t reliable like extractor fans with lights. Had to wait 6 months for fitting due to them being very busy but this wasn’t an issue for us.
Took 6 and a bit days to fit the en suite and it looks fantastic. They built a new wall, tiled the bathroom side and arranged for a plastered to do the bedroom side, all new electrics and the result is stunning. We are so happy and will be going back for our main bathroom and cloakroom later in the year. We had some tiles and adhesive left over and there was no issue with returning these for a full refund. Everyone was really helpful and professional. Definitely recommended

I had an issue with a vanity unit which is exactly the same as in shop display but apparently it's my fault that there's a problem. It was supplied with the wrong sized screws for handles that when fitted damaged the handles, also sink on display is wrong one for that unit but was supplied regardless. When I returned to shop I was patronised and made to feel like it was my fault for buying wrong items, unless you're expert don't bother with them spend your money elsewhere I certainly will.

I’m grateful for this opportunity to comment on this process which has been first class from start to finish. From the showroom staff to the final fit and finish, all the service we have received has been second to none. The showroom displays selection is excellent. If you can’t find it here we’d be very surprised. The service given is individual and bespoke and as customers we could not have been better catered for during this process. Our fitter Ryan and his brother Niall were absolutely brilliant. Their dedication and work ethic was exemplary. Nothing less than perfection is good enough for them. It is not often these days that the final outcome matches your expectations but we can say with certainty that they surpassed even that. 100% committed to doing the job right, worked hard throughout and consulted us to make sure the final details were spot on. I can’t praise them enough. If you can clone them, do it. A credit to Trade Bathrooms. I would without doubt recommend this company to anyone who is thinking of a new bathroom. A local company giving the very best service at customer level and fitting. Many, many thanks.
Entered by Mr Darren Axe on Monday 20th Dec 2021
This Bathroom Was Fitted By Ryan Davidson Part Of Trade Bathrooms & Tiles Installation Team

Excellent choice available - very helpful and quick delivery of a perfect bath in perfect condition.

Just had a bathroom delivered and installed by one of their installers and we are very pleased.
The material arrived on time and there were no problems with any of it and was installed without major problems or disruption.

My husband wanted to alter the bathroom, but wanted the same bath size, so checked on Google.
It was stated on the Tradebathrooms Web Site "Bath is constructed from 5mm Acrylic" - it is actually 3mm.
Made a mistake thinking it was a "Standard Support Legs", it is a Bar Support - no mention on the Web Site regarding a bath frame being required, it was in the instructions supplied with the bath. A frame or substantial support is definitely required - this bath will wobble without it.
The “one out - one in” job did not happen and it cost time/money to complete.
Not sure why the back of the bath is not flat, there is a lumbar effect which is very uncomfortable, if you like to lay back.
The original bath was a standard leg support and 5mm thickness, I should have replaced it with like for like.
The delivery man was very helpful and a day early, shame the bath was a problem.

Ordered a new acrylic bath and a two piece bath panel from Trade Bathrooms. It arrived on time, undamaged and was a reasonable price.

We needed a new bathroom suite and decided to visit Trade Bathrooms showroom in Castleford. It turned out to be the right decision, not only did we get a great price on quality items they were expertly fitted by Darryl. We had a few minor issues but these were resolved very quickly with no issues. Would highly recommend.

Huge Thanks to Damon from tradebathrooms. When I ordered the Phoenix bathtub, I had multiple issues, had to return it due to missed parts on the bathtub and then when I received the next bathtub, one of the jets were leaking and Phoenix was not helpful in resolving the issue and dragging and wasting a huge amount of time but Damon from tradebathrooms was very prompt and communicative and took all the necessary steps to resolve the issue. He even made a private visit to Phoenix to discuss the issues with their directors and managers and get the items shipped as soon as possible. Damon has even used his private holidays to correspond to myself and the necessary parties to get things sorted out. All the issues with the bathtub was resolved with the great help and support by Damon. I must say that, I have not seen professionalism and great support to this extent from anyone else throughout my life. I am writing this with a great appreciation and a huge thanks to Damon and tradebathrooms for the 7 star customer service.