The toy was delaid as the batch in the warehouse were damaged and they wanted only to send an undamaged one. I appreciated the human eye over the quality and the cuddly toy i recieved was perfect. I... See more
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Review summary
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Reviews shaping this summary
Good selection on offer and found what I wanted at a reasonable price. Delivery was a little on the slow side as not despatched until 12 days after order placed but made no difference in this instant... See more
I was really happy with the service and getting the products in good time. I’m also really happy that they are made from recycled materials. Love the feel of the fur on the donkey. I probably should h... See more
Pleased with the overall experience really. I found a couple of unique gifts at competitive prices, which were despatched and delivered pretty promptly. And received good support via the online chat t... See more
Company details
Written by the company
SEE HUNDREDS OF UP-TO-DATE REVIEWS ON REVIEWS.CO.UK NOW! ★ ★ ★ ★ ★ Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning. You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come. Remember to shop Toy Street, where fun lives!
Contact info
Bowthorpe Shopping Centre, NR5 9HA, Norwich, United Kingdom
- 01603 974303
- mail@toystreet.co.uk
- www.toystreet.co.uk
4.0
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 81% of negative reviews
Typically replies within 1 week
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Easy checkout/ good tracking
Easy checkout
Very informative shipping status and many updates.
Item arrived as described with no damage to box or internal items.
25 October 2025
Good place to shop from
They delivered on time with minimal damage to my package, reliable, would order from again
25 October 2025
Reply from Toy Street
Hello,
Thank you for your review. We’re sorry to hear that you haven’t received your package.
After checking our records, we can confirm that your order placed on 25/10/2025 was dispatched the same day and marked as delivered on 06/11/2025. Our records also indicate that we haven’t received any prior contact from you regarding a missing delivery, so please do get in touch with us directly so we can look into this further and help resolve the issue as quickly as possible for you at mail@toystreet.co.uk with reference number 10101020.
We’re here to help and want to ensure you receive your order.
Thank you,
Team Toystreet
I was hesitant to place an order but had a great experience
After reading some negative reviews on here, I was hesitant to place an order with them. But I went ahead with a low cost order and everything went really smoothly. I received delivery updates and delivery was quick, and everything arrived perfectly. What I ordered was amazing value compared to all other websites. Would highly recommend.
29 October 2025
Unprompted review
Website was very easy to use
Website was very easy to use, delivery was very quick and easy very happy with the products I brought, can’t say much more on them as they are Christmas presents
26 September 2025
Unprompted review
Great prices,extra discounts
Great prices,extra discounts. Perfect quality and efficient delivery.
19 September 2025
Unprompted review
I never received my order and no one…
I never received my order and no one will email me back
Response - no such email on 10/24. Not only was I keeping an eye out for one every day, I just triple checked. You may have sent it, who knows, but I didn't receive it.
2nd Response - Thank you for refund.
5 October 2025
Unprompted review
Reply from Toy Street
Hi there,
Thank you for your review, and we’re sorry to hear you feel you haven’t been contacted.
To clarify, your order placed on 26/09/2025 was dispatched on 29/09/2025 and marked as delivered on 07/10/2025. You reached out to us on 23/10/2025 regarding the missing parcel, and we responded the following day on 24/10/2025, and it appears we did not receive any further reply from you after that.
Since then, we have escalated the issue with the courier, who has now officially declared the parcel missing. As a result, we have issued a full refund to your original payment method.
If you have any further questions or need assistance, please feel free to get in touch with us at mail@toystreet.co.uk with reference number 8352, we’re here to help.
Thank you,
Team Toystreet
Genuine competitive prices.
Competitive prices, delivery as stated and reward points. All factors in ordering again and again.
7 October 2025
Unprompted review
Will use Toy Street again.
Parcel arrived well packed and in good condition. It is exactly what I was expecting, at a cost less than the general high street.
29 September 2025
Excellent service!
Excellent delivery service and a good price for the item I purchased.
3 October 2025
My items shipped extremely fast
My items shipped extremely fast. It was well packaged. Would shop here again.
3 October 2025
You had a specific toy I was looking…
You had a specific toy I was looking for. Could not find it in the USA, had to cross the big Pond to get to you. Even with the tariffs, you made it happen. Thank you so very much, MiMi
3 October 2025
Very pleased with purchase ,Good price…
Very pleased with purchase ,Good price ,excellent quality.
Prompt delivery .
Thank you
14 September 2025
Order arrived swiftly
Easy shopping experience and my item arrived sooner than expected.
1 October 2025
Good quality and prices. Delivery on time.
Happy with product and the ease of ordering
1 October 2025
Highly recommended
I have used Toy Street twice now, and I’m very impressed both times.
Their prices are good and they are super efficient at sending out the deliveries.
Highly recommended.
2 October 2025
I am very pleased with Toy Stret
I am very pleased with Toy Stret
I bought a Walk and Woof Puppy for my grand-daughter who lives in France. I like to buy English speaking toys for her, that is why I buy toys in England.
The toy arrived quickly and the shipping costs not too high.
24 July 2025
Highly recommend!
Highly recommend. I saw this puzzle in multiple websites but the price was the best here! First time order and I’ll absolutely be back. It came super quickly and packaged well. I really recommend them!
2 October 2025
Good quality service
Arrived quickly, product well packaged and in great condition. Good quality
30 September 2025
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