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Tower Health Reviews 

6,310
•
TrustScore 4.5 out of 5

4.5

Health and Beauty Shop
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Review summary

Created with AI, based on recent reviews

Looking at 95 reviews, reviewers overwhelmingly had a great experience with this company. Shoppers frequently state how simple it is to navigate the online store and place orders smoothly, noting that packages arrive promptly and well-packaged. Consumers are genuinely impressed by the soothing relief provided by the specialized gel, which helps them manage daily discomfort and muscle stiffness. However, some people mentioned experiencing frustrating delays with shipping or receiving items much later than expected. A few individuals also noted that the formula did not provide the expected relief for their condition. Additionally, several reviewers felt overwhelmed by follow-up phone calls attempting to sell extra promotional items shortly after purchase.

What people talk about most

Order

Consumers find order to be a smooth experience, frequently highlighting that the website is clear and the... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that items ordered arrive quickly... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction and noting that items arrive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

With an increasingly sore arthritic hip, I have been dependent on ibuprofen 3-4 times a week which has been really upsetting my stomach. A week after using Arthrogel and I am no longer taking ibuprofe... See more

Rated 5 out of 5 stars

I suffer with Osteoarthritis, I've tried so many lotions n potions, but nothing helped at all. I tried Arthrogel and it's amazing. Im able to carry on working, without the constant pain. I massage the... See more

Rated 5 out of 5 stars

The prioritise good customer experience. I had a bad experience and the owner reached out to me. He had definately listened to the call as he knew when I was talking. He personally apologised and gave... See more

Rated 5 out of 5 stars

I bought the arthrogel and also received some joint gold patches for free. I have arthritis in my hands and using both products simultaneously. I can't believe how much it's helped my pain and stiffne... See more

Company details

  1. Health and Beauty Shop

About Tower Health

Written by the company

Since 1999, Tower Health has helped over 200,000 customers feel more comfortable, more confident, and more in control of their health - with simple, effective alternatives that actually work.

Why people stick with Tower Health:

✓ Same day dispatch when you order before 2pm

✓ Trusted by NHS professionals for over 10 years

✓ 100-day money back guarantee on selected products

✓ Speak to a real UK-based advisor any time

100 day no quibble money-back guarantee

We want you to have the confidence to try new products, and so our trustworthy, easy-to-use, money-back guarantee gives you 100 days to fully experience the benefits.

Honestly, it's that simple - if it doesn't work for you, then we aren't happy! We'll refund your order no questions ask. We would always recommend getting in touch to speak to one of our health advisors as they might be able to recommend something different!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(6,310)

96 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Good service and fast delivery

I was happy with your website and with delivery etc but very dissapointed that i contacted you on 2 occasions to ask how much salt to use in my salitaire and how often to change it an you haven't replied to either

6 January 2025
Rated 5 out of 5 stars

Exceptional service and product

Exceptionally helpful and friendly phone responses to queries n about TENS product, followed by next day delivery. Product straightforward to use and seems to be effective in achieving positive results so far.

23 January 2025
Unprompted review
Rated 5 out of 5 stars

The service was great but the product…

The service was great but the product is more than that.With my first order l received a sample of patches that I found very helpful above all I found till now.Maybe they don’t hill but the release is great!

20 January 2025
Unprompted review
Rated 5 out of 5 stars

It seems to be working!!

Just brought the product ArthroGel for joint tissue application, which I am using for my knee tendon area, and it seems to be working, as the slight swelling around that area is reducing and I have more movement in bending my knee.
I prefer to use natural products that assist in the natural repair of my body, if it works.

30 November 2024
Unprompted review

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