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TLHP Reviews 

684
•
TrustScore 4.5 out of 5

4.7

Audio Visual Equipment Supplier
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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Many loyal customers frequently highlight the exceptionally fast shipping, highly competitive prices, and a wide variety of specialized speakers and audio parts available. Buyers note that the account creation and online ordering process is consistently smooth, ensuring that all products always arrive securely packaged in sturdy boxes. Though some customers experienced frustrating delivery delays, lost parcels, or prolonged wait times regarding customer support responses and product returns. A few reviewers also mentioned receiving items with damaged packaging, or facing difficult communication hurdles when trying to resolve carrier mishandling issues.

What people talk about most

Product

Customers had positive experiences with product, noting they are very satisfied with their purchases and... See more

Delivery service

People report high satisfaction and positive experiences with the delivery service, frequently highlighting... See more

Price

Reviewers highlight positive aspects of price, noting that costs are very reasonable and competitive across... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the products fit perfectly... See more

Order

Clients share positive opinions on order and handling processes. Customers highlight the fast shipping times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A good experience! Being a specialist, TLHP has a wide range of speakers; the prices are competitive, and the order arrived swiftly, and in good condition. The speaker was well packed, in a double st... See more

Company replied

Rated 5 out of 5 stars

Hello, I’d like to confirm that I’m very satisfied with the transaction. Communication with the seller was excellent—prompt and professional. Shipping was fast and smooth, and the item arrived per... See more

Company replied

Rated 5 out of 5 stars

I found this speaker I was looking for on TLHP, which I could not find anywhere because it had been discontinued. And at a good price, too. Easy account creation and order, fast shipping, they're prof... See more

Company replied

Rated 5 out of 5 stars

Have been customer for many years at TLHP buying speaker units and crossover part. TLHP always make buying a pleasure; fair pricing, safe packing and fast shipping. Rgds Jan Denmark

Company replied

Company details

  1. Audio Visual Equipment Supplier

Written by the company

Entreprise familiale depuis 30 ans, TLHP est implantée à Bourgbarré, au sud de Rennes, en Bretagne. Spécialisés dans la distribution de composants électro-acoustiques, nous disposons d’un large stock et assurons des expéditions rapides et fiables pour mieux satisfaire nos clients.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

684 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(684)

145 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazingly good!

I'm VERY satisfied with this purchase. The price of the speaker was the lowest I could find in Europe. Shipping was fast and accurate. Well done! I'll definitely order from you again in the future.

8 August 2024
Unprompted review
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Reply from TLHP

Thank you ;-)

Rated 5 out of 5 stars

Everything worked perfect

Everything worked perfect. I have received the package in few days (I made the order from another country). The speakers were packed very well.

6 August 2024
Unprompted review
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Reply from TLHP

Thank you ;-)

Rated 3 out of 5 stars

There is always extra fees for paying

There is always extra fees for paying, I can understand for credit cards (up to 3% is ok) but nor for bank transfer, at least offer european prepayment to IBAN without extra charge. Allow choice of shipping companies, the current, DHL, charges 20$ to forward 7,55 in tax, and charges tax on both these items, that is extremely inefficient.

1 June 2024
Unprompted review
TLHP logo

Reply from TLHP

Thanks for your feedback. Sorry for this bad experience, we try our best.

We confirm that no extra fees are charged for payment by bank transfer with an billing country in the EU.

About extra fees charged by the carriers, do not hesitate to ask us disabling one or more carriers in your customer account settings.

We hope we will be able to satisfy you better next time.

Rated 5 out of 5 stars

Overall

Overall, options from what to chose is good, ordering and finding goods is easy. Haven't received badly packed products.

1 April 2024
Unprompted review
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Reply from TLHP

Thank you !

Rated 5 out of 5 stars

I am very happy with my shopping on TLHP

I am very happy with my shopping on TLHP. The website was clear, the delivery was fast, the pakkaging was done with care, and the product were of good quality! I highly recommend this website!

11 February 2024
Unprompted review
TLHP logo

Reply from TLHP

Thank you ;-)

Rated 5 out of 5 stars

Excellent service

Excellent service, good communication and order delivered quickly. Would definitely recommend and use again.

24 November 2023
Unprompted review
TLHP logo

Reply from TLHP

Thank you ;-)

Rated 5 out of 5 stars

affordable, no nonsense, clear info

There is great choice, very appealing prices, quick responses, clear information about the availability of product, good packaging (for paints that makes a big difference) and fast shipment (when the product is in stock). For me as a Dutch commercial client TLHP is the best way to get my choice of speakers and some accessories. I ordered multiple times this year. Never a problem.

19 October 2023
Unprompted review
TLHP logo

Reply from TLHP

Thank you !

Rated 5 out of 5 stars

Cross-over 4 Ohm

Delivery of Visaton cross-over took less than a week, the product was well packed, properly protected against impacts. I was struggling to find 3 way 4 ohms cross-over for home hi-fi and finally I found it. Quality seems good.

4 December 2023
Unprompted review
TLHP logo

Reply from TLHP

Thank you !

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