Touchstone Worktops Reviews 62

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Dave and the team at Touchstone were recommended by my builder. (We dodged a bullet by almost booking a complete cowboy to supply and install our worktop). After a professional, reassuring chat with D... See more

Rated 5 out of 5 stars

We were looking to order worktops for our new kitchen and stumbled upon John and his team @ Touchstone. They were very helpful and helped us make an informed decision. All the teams involved were f... See more

Rated 4 out of 5 stars

Great communication from the start, was able to choose a section of the slab for my worktop. Very nicely made to the template, and delivered by a helpful team.

Rated 5 out of 5 stars

Bought a piece of lovely granite from Touchstone for my fireplace. I don’t usually do reviews but this was possibly the best customer service I’ve ever had! Two thumbs up for David who went out of his... See more

Company details

  1. Stonemason

Information provided by various external sources

Here at Touchstone Worktops, we specialise in providing a huge selection of granite and quartz materials for kitchen worktops and bathroom surfaces to complement any design or décor. We also supply marble, limestone and slate slabs for all aspects of the home including bathroom vanity counters, bath surrounds, shower cladding and beautiful wet-rooms. With more than 150 years experience in the industry and with reliable, professional relationships with some of the leading suppliers of granite, quartz, limestone, slate and marble around the world, we have become one of the most respected suppliers of exceptional stone kitchen worktops in London and surrounding regions. We provide a completely comprehensive service, from the templating and sourcing of your perfect material, to our professional fitting and customer care which ensures the highest quality standards, products and finishes. Combine this with our fast and efficient turnaround times, we always satisfy the demands of our customers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

62 reviews

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Rated 5 out of 5 stars

A great experience

A great experience. We really appreciated their flexibility and communications as our building project was delayed several times. The installed worktop looks fantastic. Highly recommended.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Luis and all his staff made the whole…

Luis and all his staff made the whole process completely painless. From advice in choosing the stone, all the way through to it being fitted. We are so happy with the outcome. The marble worktops are a thing of beauty and have transformed the kitchen.

9 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service and experience at a…

Excellent service and experience at a competitive price. Luis and all the team members were very helpful from templating through to the installation process. The worktop looks fantastic in my new kitchen. I would highly recommend Touchstone Worktops.

19 February 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service from Touchstone

Excellent service from Touchstone Worktops from the moment we made an appointment to visit their showroom to the final installation of our beautiful worktop. The whole team were friendly and gave great advice, we would strongly recommend them. We are very happy with our new worktop and it is the centrepiece of our new kitchen.

17 July 2023
Unprompted review
Rated 5 out of 5 stars

Great company, people and product

We are extremely satisfied and happy with the service and kitchen tops from Touchstone, they look superb. We were very impressed with Touchstone, from the first meeting at their office/showroom, the tour of the workshop, and their ability to keep everything to schedule in these days of difficult supply chains. We were very impressed with the templaters and fitters, who were professional, very personable and fitted the worktops to give a great installed product.

12 December 2022
Unprompted review
Rated 5 out of 5 stars

A Star Service from Touchstone Worktops

Fantastic experience with Touchstone. They organised for us to see the stone at the factory and took the time to make sure we got absolutely the best cuts for our new kitchen. Friendly, helpful, knowledgeable and responsive. What more could you want?

13 September 2021
Unprompted review
Touchstone Worktops logo

Reply from Touchstone Worktops

Dear Helen,
Thank you very much for taking the time to write such a great review. It has been a pleasure working with you on this project.
Thanks for choosing Touchstone Worktops.
Best regards,
Luis & The Touchstone Team.

Rated 5 out of 5 stars

Really pleased with our experience with…

Really pleased with our experience with Touchstone Worktops. Luis arranged the appointments really quickly and from contact to install was less than 10 days. I was not onsite the day of the fitting so the guys called to double check position of the sink etc. Really sensible people and a really sensible company. Thanks!

16 August 2021
Unprompted review
Touchstone Worktops logo

Reply from Touchstone Worktops

Dear Jonquil,
Thanks for the review. It was a pleasure working with you on this project.
Thanks for choosing Touchstone Worktops.
Best regards,
Luis & The Touchstone Team.

Rated 5 out of 5 stars

Through every stage from planning to…

Through every stage from planning to fitting Touchstone Warehouse were professional, thoughtful and detail oriented.
They are also problem solvers - and made great suggestions to get exactly what I wanted.
I highly recommend this great company.

16 August 2021
Unprompted review
Rated 5 out of 5 stars

Great customer service

We had a stellar grey silestone worktop & up stand fitted in our kitchen. It was very reasonably priced, good quality and fitting was speedy!
John was brilliant- really helpful & responsive with all my questions.

15 April 2021
Unprompted review
Rated 5 out of 5 stars

love love love!

I love these guys this is the 2nd house we have used them for worktops (kitchen, utility room and bathrooms) and they are absolutely awesome. Great service and attitude and always the most helpful they can possibly be. Couldn't recommend them enough!

12 April 2021
Unprompted review
Rated 5 out of 5 stars

excellent from start to finish

These guys were excellent from start to finish. Highly professional and helpful. John went out of his way to accommodate us. Overall a pleasure to work with and we won't hesitate to recommend.

21 January 2021
Unprompted review
Touchstone Worktops logo

Reply from Touchstone Worktops

Hi Jonny and Rosie, completing your fabulous kitchen worktops was a pleasure, we hope you get many years of great use out of the Lapitec. Thank you also for your patience when your distinctive material proved trickier than first anticipated, we're glad we got your tops in before the Christmas holidays for you. Many thanks for the business, John and The Touchstone Team.

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