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Total Home Supply (THS) is an online haven for all things climate control. Whether you're battling scorching summers or chilly winters, their comprehensive selection has you covered.The selection includes air conditioners, heaters, water heaters, gas fireplace products, and more. Whether you're a DIY homeowner tackling a single room or a project manager overseeing a large-scale development, THS caters to all needs. Comfort Consultants can guide you through product selection. Choosing the right equipment for your specific requirements can be overwhelming. THS's team will help you navigate the options and find the perfect fit. They can also offer technical support. Got questions about installation, maintenance, or troubleshooting? Their experts are just a phone call or email away.
26 Chapin Rd, Unit 1109, 07058, Pine Brook, United States
4.0
19 reviews
Hasn’t replied to negative reviews
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Ordered an under sink recirculating pump. installed it and was not working as per the description of the product. worked with the manufacturer to even troubleshoot. Nothing could be resolved. I asked to return for a refund and they tell me since it's not defective and now used and doesn't qualify. How does not working as described not fall under defective. Unbelievable
It came with the wires and clips. packaged well and safely, highly recommend
I bought a Martin 11,000 BTU heater from THS. The manufacturers installation instructions contained an error which led me to modify the vent components. The manufacturer would not supply the necessary replacement parts, but the support team at Total Home Supply stepped up and provided the parts. Thanks Mike and Jake—very responsive!
Great customer service. Great delivery experience
Easy to use, well shipped and good delivery time.
The item by self and the effort it should be delivered the time I need it for
Thank you
We received our order within a few days and the water heater works beautifully. Lots of fabulous hot water. It was a great choice!
Together Company. Answered questions when I called, in fact customer service answered calls. Getting rare.
Shipping and delivery were timely. Product fairly priced.
Installed and units work well.
I recently bought an Amana PTH153J35AXXX PTAC from Total Home Supply. I talked to Melinda, she was helpful, polite, and professional. The price was fair I received the equipment quickly and the delivery truck had a no-charge liftgate, others charge an additional $50.00 for the liftgate. As for the PTAC, I replaced an old Amana, the new unit is quieter than the old unit, the air is warmer, and a wireless thermostat is provided. It shows using a smartphone to operate the unit, but that's for service techs.
Easy to use website. Chat experience is great. Directed me to the correct part I needed. Received part fast, and fixed the issue. Highly recommend!
This was our second time ordering this unit
it was all a smooth transition
ordering and delivery.
Helpful customer service shipped my part no charge.
The purchase process was speedy and professionally done. However, the shipping process was a nightmare. T-force transport took almost too weeks for partial delivery. The item was idle in Dallas TX for too long awaiting transport. Then it was sent to Wichita falls were I end up going to pick it up because is was going to be several days for them to bring the item to Cache, OK. Not a good shipping experience!
Reasonable prices, quick delivery and outstanding personal support from Jake. Will likely use THS in the future.
Total Home customer service great, helped me with issues with GE. The delivery service was profession. They called a day before delivery to give me an approx time and on the day of delivery telling me when they would be arriving. The took care to set it when I wanted my heater/ac placed and the box was in great condition
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