Refused refund of online order
Refused refund of a kinband after i tried and found that it slips off during the sleep. Because of the bad design it is not suitable for actually holding the jaw.
First they referred to general conditions about hygene products which is mentioned on product pages.
Then I pointed out it is NOT one of them, but a washable piece, also nothing mentioned on their product pages.
They acknowledged but still refused a refund.








