Torqeedo  Reviews 

182
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, reviewers had a great experience with this company. Consumers frequently mention that these innovative electric outboard motors offer impressive power, smooth handling, and dependable performance during various maritime trips on lakes or rivers. Many individuals are also very pleased with the swift shipping times, helpful guidance, and responsive customer assistance when ordering essential replacement components online. However, some reviewers were not happy with excessively high component prices, expensive delivery fees, and unexpected technical failures during regular use. A few other people also felt that specific plastic parts wear down prematurely or experience frustrating battery charging difficulties right out of the box.

What people talk about most

Product

Consumers find product performance to be a mixed experience, often praising the lightweight design, ease of... See more

Quality

Reviewers highlight ambiguous aspects of quality, as some consumers report an excellent design, reliable... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, noting that while shipping was good and reliable... See more

Service

Clients share ambiguous opinions on service, with some reviewers praising the great support, helpful staff,... See more

Price

People report negative experiences with price, describing expensive issues and excessive costs for small... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The most important part of the experience is using the motor on my kayak and it’s been wonderful. And the installation was pretty simple The support has been good has well. While Torqeedo h... See more

Company replied

Rated 4 out of 5 stars

The product is good and service excellent; had some issues with a battery that was damaged in shipment that was replaced without issue. Still sufferring from "range anxiety" using a Travel XP on a 3,... See more

Company replied

Rated 3 out of 5 stars

The travel XP was advertised as in stock. It didn't ship until 9 days after the order was placed and the haz mat label on the battery was incorrect causing it to be returned to manufacturer. It has no... See more

Company replied

Rated 3 out of 5 stars

Star rating doesn’t apply here as I am asking a purchase question about the Travel 1103 CS I appreciate this has been discontinued. However some new or nearly new motors are still available. My qu... See more


Company details

  1. Electric Motor Store

Written by the company

The number one for clean outboards - Torqeedo offers electric outboard motors up to 80 hp, inboards, hybrid-systems, intelligent battery technology and accessories


Contact info

3.9

Great

TrustScore 4 out of 5

182 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 79% of negative reviews

Typically replies within 2 weeks

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3.9

All reviews

(182)

131 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent range and power

I am very pleased with the Torqeedo motor, battery, and solar panel that I purchased for my sailboat. They have performed well in calm and rough conditions.

27 April 2026
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Reply from Torqeedo

Thank you very much. Very nice to hear about your great experience with the performance of your Torqeedo motor and accessories.

Rated 5 out of 5 stars

I ordered the electric outboard

I ordered the electric outboard, it came on time, and it worked fine. One note is some plastic broke on the battery due to awkwardness getting the battery in and out of place but it still works fine.

7 May 2025
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Reply from Torqeedo

Thanks for your feedback! We really appreciate it.

Rated 5 out of 5 stars

Quiet fishing

Fun, clean, quiet and reliable. A dream come true.

1 July 2025
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Reply from Torqeedo

Thank you very much. Glad to hear about your positive experience while fishing with your Torqeedo motor.

Rated 4 out of 5 stars

Great Motor

Great Motor! Good power and battery has good life. My two dislikes are the charger cap does not stay on. Never really has since day 1. Now I use duct tape. The other is the motor overheats often. You can not punch it too often.

4 April 2026
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Reply from Torqeedo

Thank you! We really appreciate your valuable feedback.

Rated 5 out of 5 stars

Works great on our 10 foot dinghy for…

Works great on our 10 foot dinghy for short trips from anchorage to shore. With the separate battery and motor, it’s possible to load it from the boat into the dink single handed.

20 April 2026
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Reply from Torqeedo

Thank you! Great to hear about your positive experience!

Rated 1 out of 5 stars

A word of Advice/warning to anyone in…

A word of Advice/warning to anyone in the UK who is thinking about buying the new Ultralight for their Kayak . If you can go to your local supplier and get them to check that the throttle has the latest update so it can talk to your phone/pad and do automatic updates if it can not get them to update there and then . The reason I say this , is I bought an ultralight along with an 1425 xp battery near on two months ago it came from Golden Arrow southampton who I believe are the main importers . When I got it I saw that the updates where not up to date , so I tried to do it following the video/instructions you see above the throttle would not update . The throttle was sent back and still as not I believe been updated that was near on six weeks ago . I do not know if Torqeedo have a glich or have not come clean , because I have e mailed their HQ and when I ring Torqeedo at Golden Arrow Southampton it seems to be all smoke and mirrors . So please take this advice onboard before you part with your hard earned cash .......Torqeedo for the price that you charge you should look after your customers .

11 February 2026
Unprompted review
Rated 1 out of 5 stars

Torqeedo Travel L

I changed my sailboat gasoline outboard motor to a Torqeedo Travel L motor about 1,5 years ago. After approximately 1 year, there was already quite some wear on the motor parts (compared to after more than a decade with the gasoline motor). And recently, after removing the motor, bringing it home for a few weeks, and re-installing it, the screen did not work anymore. Even though the motor was under guarantee, Torqeedo refused to cover this. They claim I damaged it, even though nothing special happened. Which basically means that Torqeedo considers this as normal, and therefore not covered by guarantee. It is true that my sail boat is a sport boat and I participate in regattas in various weather conditions. So it looks like this type of motor is only recommended in case it is only used in quiet conditions. In case you are a regatta sailor, you better stick a bit longer to your gasoline motor, or look for another brand.

23 November 2025
Unprompted review
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Reply from Torqeedo

Thank you very much for sharing your experience and taking the time to describe your situation in detail. We are sorry to hear that your Travel motor did not meet your expectations. Torqeedo products are designed for a wide range of boating conditions and our support team always aims to find the best possible solution for every customer.

In warranty cases, the cause of damage must be carefully assessed, and we understand this can sometimes lead to frustration when the result does not match expectations. Best regards, Torqeedo Support Team

Rated 1 out of 5 stars

I’m sick to death of this Torqueedo

I’m sick to death of this Torqueedo. Although purchased in 2017 from Golden Arrow Portsmouth, in 2018 I had to return the battery which wouldn’t hold a charge. After a year they merely gave me a replacement. Since then I’ve hardly used it. And when I have it would get you there but not get you home. There have been endless error 30 messages and now I’m getting error 30 and error 45 simultaneously. Biggest waste of £1,365 ever. DO NOT BUY ONE!

27 June 2025
Unprompted review
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Reply from Torqeedo

Dear Mr. Gillman,
we sincerely apologize for the frustration and disappointment you've faced with your Torqeedo since 2017. It's clear from your review that the repeated battery issues and error messages (30 and 45) have significantly impacted your experience, and we understand how disheartening that must be, especially given your limited use. We'd like to understand the full scope of these problems and explore how we can help. Please send us an email at feedback@torqeedo.com with your details so our team can look into this immediately.
Thank you,
Torqeedo Support Team

Rated 1 out of 5 stars

Regret my purchase and it hasn't even…

Regret my purchase and it hasn't even been used yet. I bought my Torqeedo Travel in Aug of 2024 before the delivery of my boat in Oct. Not needing it over the winter, I just assembled it (April 2025) and plugged in the brand new battery. It won't charge. Contacted support and they won't help under warranty. Apparently it has a shelf life of a gallon of milk, becuase I was told on page 55 of the manual you have to maintain 50% charge and check every 3 months. Seriously? That should be something that is made very clear when you buy it. I'm out $1300 for this POS. Stay away!

10 April 2025
Unprompted review
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Reply from Torqeedo

Dear Chris,
we sincerely apologize for the issues you're experiencing with your Torqeedo Travel battery. We understand your frustration. This isn't the experience we want for our customers.
Please contact us at feedback@torqeedo.com. We'd like to understand the details of your situation and work directly with you to find a solution.
Thank you,
Torqeedo Support Team

Rated 1 out of 5 stars

TORQEEDO ENGINE - METAL BRACKET SNAPPED IN 2 & ENGINE LOSS

We purchased a 1103S torqeedo engine & battery on 14.2.2020. 95% of the time kept in bag on the boat, we went out to sea for 10 mins, came in went up river.
The engine had been on our dinghy, the bracket had snapped totally and we had lost our engine & battery in the sea. We sent pictures to Torqeedo Germany & they offered a 20% discount on a new one, only if bought through them. By this time we had bought a new engine, as needed to use the dinghy. Very surprised that the bracket had snapped off completely - there must have been a fault in the metal manufacture.
Anyone else with this problem.. really disappointed with the offer from them under the circumstances.

25 October 2024
Unprompted review
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Reply from Torqeedo

Dear Mrs. Eigtheen,

Thank you for your honest and detailed account. We deeply regret that the bracket on your motor broke, causing you to lose the motor and battery at sea. That is an extremely frustrating experience, and we understand your disappointment.

We have noted that the purchase was made in February 2020. After such a long period of use, material fatigue can unfortunately never be completely ruled out, although this is very rare. The 20% discount offered by Torqeedo is to be understood as a goodwill gesture under these circumstances, as the incident occurred outside the usual warranty period.

Nevertheless, we understand that this was unsatisfactory for you, given the total loss. Your satisfaction as a long-term customer is important to us.
We value your feedback as it helps us to continually improve our products and our services.

Sincerely,
Torqeedo Support Team

Rated 1 out of 5 stars
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Reply from Torqeedo

Dear Mr. Pretorius,

thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you’ve encountered with the batteries. Our support team is already aware of your case and in contact with you and will try to help you as fast as possible.

Best regards,
Torqeedo support team

Rated 1 out of 5 stars

Very very unreliable

Very very unreliable. Fails repeatably in a tidal harbour. My 40 year old two stroke is more reliable. The plugs and their cables are not suitable for a marine environment

21 September 2024
Unprompted review
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Reply from Torqeedo

Dear Mr. Reynard,

thank you for taking the time to share your experience. We are very sorry to hear that our product did not meet your expectations, particularly in a challenging tidal environment. This is certainly not the standard we aim for.

We appreciate your feedback about the plugs and cables, and we will pass it on to our development team for further consideration. In the meantime, we’d like to understand your specific situation better and explore how we can assist you in resolving the reliability issues. Please feel free to reach out to us directly to feedback@torqeedo.com

Thank you again for your feedback,
Torqeedo support team

Rated 1 out of 5 stars

Travel 1003L

I have a Travel 1003L. Despite not that much use over 4 years the tiller and battery have failed due to water ingress (though they’re supposed to be waterproof) and were replaced by Torqeedo and today the shaft started making a knocking sound with the propellor turning without any real power just when I needed it to work properly to get me back to shore safely. You just can’t rely on it working when you need it. Waste of money.

20 September 2024
Unprompted review
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Reply from Torqeedo

Dear Sir,

we are very sorry about the issues you have encountered. Can you please create a ticket and give us more information? (who did the repair/exchange etc.) If you have any problems creating the ticket please write us directly a message to feedback@torqeedo.com

Thank you and best regards,
Torqeedo support team

Rated 1 out of 5 stars

Bad design, horrible support

This is what has happened to my torqeedo 1003 just a week ago. A propeller hit the sand. But the unit was working and, I made to my marina OK. Next morning I found that shear pin that suppose to protect the motor, actually destroyed it. It broke on one side but was still connected to a propeller. The piece that broke, went down between cover and moving part and made a hole in a plastic cover by: The surface of the prop and the cover looks like a water board. And, the motor was full of seawater. Error E45. I posted photos and description of this on a new torqeedo webpage but got nothing except some links, that are not helpful. My point is - the part that suppose to protect the motor actually destroyed it. The unit is 1003, out of warranty and discontinued. I have 2 batteries that are still good but useless as now. $2200 just for batteries... So Torqeedo, would you comment and do something about it? Crickets as usual? How it is my fault? I think it is bad design, having electronics underwater and no protection against cases like mine. Bad product, bad support, bad company.

30 July 2024
Unprompted review
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Reply from Torqeedo

Dear Nick,
Thank you for sharing your feedback regarding your Torqeedo 1003. We appreciate you bringing this to our attention and understand your concerns about the design and performance of the shear pin. The shear pin is intended to protect the motor in situations like the one you described, and your experience will be valuable as we evaluate the effectiveness of this feature.
Regarding your experience with our support system, it appears there may have been some miscommunication during the automated support process. After submitting a ticket, there is a prompt to confirm whether the provided FAQs were helpful. If not, it then guides you to connect with a representative directly. We value the opportunity to assist you personally and want to ensure you have access to all available support channels.
To address your situation more effectively, we offer the following options:
- Direct Contact: You can reach us directly via phone at 815-444-8806. Our customer service team in the USA is ready to assist and discuss your concerns in detail.
- Ticket Follow-Up: If you prefer to continue via email, please respond to the automated email with your request to speak with a representative, and we will prioritize your case.
While your motor is out of warranty and discontinued, we are still committed to exploring possible solutions to support you. Your feedback is important as we continuously work to enhance our products and services.
Thank you for being a part of the Torqeedo community.
Best regards,
Your Customer Support Team

Rated 1 out of 5 stars

Very disappointed with the product

Very disappointed with the product. After very light use (two or three times each season) followed by meticulous washing and dry storage the unit has failed due to water ingress and corrosion. The unit has probably less that 40 hours use in total (- not sure if there is a usage time option on the display) and now the unite that I paid over £1300 for is scrap. At over £30 per hour - many of which were not motoring this is neither good engineering nor value for money. There appears to be no cost effective mechanisms for repairing these units. If there is, I would sincerely like to know how. The dealerships all say - buy a new unit. - Disposable outboards??

23 February 2024
Unprompted review
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Reply from Torqeedo

Dear Nippy Norman,

Thank you for taking the time to share your feedback with us. We're truly sorry to hear about the challenges you've encountered with your Torqeedo product.

At Torqeedo, we strive to ensure the highest quality and reliability in our products, and it's disheartening to learn that your experience fell short of your expectations. We understand your frustration regarding the water ingress and corrosion issues you've encountered, especially considering the limited usage and meticulous care you've taken with your unit.

We take customer satisfaction very seriously, and we would like to assist you further in resolving this matter. While repair options may vary depending on the circumstances, our team is dedicated to exploring all possible solutions to address your concerns and restore your trust in our brand.

Please reach out to our customer service team directly, and we will do everything we can to assist you in finding the best possible resolution, whether it's through repair options or exploring alternatives to ensure your satisfaction.

Once again, we apologize for any inconvenience this situation may have caused, and we genuinely appreciate your patience and understanding as we work to address your concerns.

Best regards,

Torqeedo Customer Support Team

Rated 2 out of 5 stars

PLEASE READ before buying from…Torqeedo

PLEASE READ before buying from Torqeedo!!
There are some important good and bad points you need to know. I purchased a Cruise 6 (equivalent to a 9.9HP motor) to replace a Yamaha 9.9HP and the motor is actually really good - quiet, efficient, reliable and absolutely replaces a petrol outboard.

HOWEVER - the battery is a disaster. I purchased a 48-500 battery (about $5200 USD) and there are some MAJOR design flaws. (1) the battery gradually discharges - so even after a few weeks you have lost a lot of charge (2) it is supposed to go into sleep mode when it reaches 20% charge - but even if it does this, it still uses power and then runs flat and DIES. (3) Because of the type of battery it does NOT like to be kept fully charged - so you can't leave it on charge. (4) Even more daft - if you decide to leave it on charge - the charger will charge to 100% and then switch off and not start to re-charge until turned on and off again (this is what I was told by service).
So....my battery died during the floods in Australia when I wasn't able to get to the boat for 3 months and because it was still under warranty (I'd only had it for 8 months!) I thought it would be a warranty claim.....but no, Torqeedo declined and said it was my fault as it had been left on (it hadn't - the control switch was off). Imagine a Laptop or phone that destroyed its battery if fully discharged! - and this is an $8000AUD premium battery!.
Also - as one of the other reviewers has said - the customer service is probably the worst I have ever experienced. It came as a real surprise to me, because in my experience German businesses are very efficient and usually provide quality products and good service.

So in summary - if you want a motor - it's a good unit (but there are many good units now) but you do need to be aware that the customer service is absolutely appalling and DON'T buy Torqeedo batteries. I purchased a Chinese LiFePO4 battery that is TWICE the capacity (10kwh) and a THIRD of the price and can be left fully charged. It has been excellent. -very happy with it.

Ultimately to spend so much money on what is supposed to be a premium product and then have major design flaws that allow an expensive battery to go flat and die and then that sort of customer service.....I would go elsewhere!

18 August 2023
Unprompted review
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Reply from Torqeedo

Hi Chris,

we sincerely apologize for the challenges you have faced with our Torqeedo battery, and we appreciate your thorough feedback.

Our commitment is to provide high-quality products and excellent customer service, and we genuinely apologize for falling short of your expectations in this instance. Your experience does not reflect our standard of service, and we will address these concerns internally to prevent similar situations in the future.

We appreciate your feedback on our motor's performance and are glad to hear that it meets your expectations. However, we recognize the importance of rectifying the issues with the battery and customer service.

In light of your valuable feedback, we will review our battery design and service processes to ensure a more reliable and user-friendly experience for our customers. We are committed to learning from this situation and improving our products and services.

If there's anything we can do to assist you further or if you have additional insights to share, please feel free to reach out to our customer support team. Your satisfaction is important to us, and we are dedicated to resolving these concerns.

Thank you for bringing these matters to our attention and we apologize for any inconvenience caused.

Best
Torqeedo

Rated 1 out of 5 stars

Poor Quality Product and Poor Customer service

I purchased a torqeedo outboard for my dinghy in Mallorca about 6 years ago. After two years the motor stopped working. There are no repairing facilities in Mallorca and it took Torqeedo several months to repair it. we were without a motor for the whole season.
A year or so later the throttle packed up. Again it took Torqeedo several months to send a new throttle and we were without a motor for most of the season

In April this year we were advised that there maybe a problem with the battery and it required replacement. They gave the opportunity to buy a new motor at a small discount. I decided to do this as i had so much aggravation with the existing one. I told them to deliver it when i arrived in early June for the season. It arrived the last week of August when we were returning to the UK. Totally useless and they collected the motor as i would not accept it.

They have refused to give me a new one next season or now replace their faulty battery.

I will either purchase a competitor's electric or probably go back to petrol which is half the price and twice as reliable. If they fail it is easy to get fixed.

I have not been able to have any conversation with Torqeedo and they are totally disinterested.

DO NOT BUY TORQEEDO

26 October 2023
Unprompted review
Rated 1 out of 5 stars

Poor design and poor customer service.

UPDATE:
After my review here Torqeedo actually did get in touch by email. Said they would sort it out.
That is now over a month ago and have not heard from them since. They really dont care about customers after they get their money.

I have a 1003c that has failed completely. I sent it for service as it was still under warranty. The local repair center refused to repair it as they said it had been hit so hard that the shaft bent and let in water.
I had the motor retuned and took it to a machineshop. They measured the runout on the shaft and it was 0.04mm. Basically straight.I sent and email to Torqeedo, Germany and just got a reply saying " it is now outside of warranty" This has been going on since April 2023. Horrible attitude and really poor designed machine. I regret i have to give it even one star.

28 September 2023
Unprompted review
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Reply from Torqeedo

Dear Mr. Kristensen,

we are truly sorry to hear about the difficulties you've encountered with your Travel 1003 and the service experience you've had. Your feedback is important to us and we want to address your concerns.
Firstly, we apologize for the frustration you've faced with the local repair center's assessment of your motor's condition. We understand how frustrating it can be when there is a discrepancy in the diagnosis of a product issue.
Regarding your email to us, we are sorry if you received a response stating that the motor is now outside of warranty.
We value your feedback and take your comments seriously. Our aim is to ensure that our customers have a positive experience with our products and services. We regret that we have fallen short of your expectations in this instance and want to rectify the situation. Thank you for bringing this matter to our attention.

Sincerely,
Torqeedo

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