TorchUpgrades Reviews 42

Quick and precise response to my order.
Excellent feedback showing correct customer service upon my request for info due to delayed delivery that was actually due to Greek Customs clearance at Athens Airport.
Very friendly and effective communication.

Helpful communication from the company gave me assurance that the purchase was being processed and very pleased with the product

Very good advice over the phone when I was having problems, no fault of equipment supplied

A great resource for spares and upgrades for any battery torch and specifically Maglites. I've managed to retain and improve the usefulness of several specialist hand torches and Maglites by the upgrading to LED - recommended.

Leds much brighter than normal bulbs, big improvement gor my maglites. Delivery didn't take long which was nice.

Good service, upgrades a vast improvement and cheaper than replacing the torches

Really helpful and knowledgeable about the items they are selling, which have been fantastic and made the maglight usable again.

Excellent customer service they sorted an issue that wasn't their fault (lost shipping) in a very quick and professional manner.

I would highly recommend this company.

Great service from a trustworthy company also the upgrade led bulb works a treat saving me buying a new torch.

My upgraded Maglite 2x AA is better than ever. I’m very pleased.

scammers are not refunding me for two orders that I returned, now they are telling me that the mail has not arrived, this is the second time they are playing games with the mail, telling me that the mail has not arrived. I have been waiting for more than a month.

Good morning,
I placed an order on January 7, 2024, I am still waiting for the delivery of my LED. I am in contact with customer service but for the moment, apart from talking with me to find a solution, I still have not received my package and I have the strong impression that no solution will be found for me. .... Yet I even agreed to repay the shipping costs! I've been waiting for over two months!!!!
I'm still hoping, we'll see!
Pascal

The ordered items were posted quickly. Unfortunately, the parcel was lost. TorchUpgrades refused to chase Royal Mail, refund, or re-send and claim insurance for the lost parcel. All they did was advise me to be patient and wait or sort it out myself, which I did. After an exchange of emails and two personal visits, Royal Mail found the parcel. It all took more than three weeks. I am very disappointed with TorchUpgrade's lack of action. Once they get you money they don't care, and in case of problems, they leave you to solve them on your own.

I was so surprised. I'd ordered a simple rubber on/off button cap for a 3 D Cell mag light the other day and was told it would be delivered either on the 2nd or 5th Jan. So you can imagine my surprise to have it hand delivered by a guy on a push bike, who had ridden all the way from Clitheroe to Lancaster today (Sunday 30th May). This was a small rubber cap that could of been posted but, as I said above, they went beyond amazing. Torchupgrades. at Clitheroe, Lancashire. Check them out for all your Mag light upgrade needs.