Topgolf Reviews 

Their whole system is a joke [I am trying not to use profanity]. I tried to make a reservation using an eGift Card but the system wouldn't accept it unless also entered my credit card info, too. Then, when all was submitted, they charged my c/c and not the eGift Card. Then when I tried to contact their Customer Service, they don't have a phone number. So, I used the chat feature and after submitted my inquiry, I was forwarded to "Just Ask" a fee for service company. Are you Fxxking kidding me? Mel P

An employee stole our chair. He told us he was more important than us because he was an employee and took a chair from us. We booked for 5 people and 5 chairs in advanced for 2 hours, the employee and the manager did nothing to resolve the issue and help us, and the employee took a chair directly from us, after paying nearly $165 dollars. He insulted us, and the manager and did nothing to help.

Vineyard, UT. An “employee” who was not currently working, forcefully took one of our chairs from our party of 5 and said “sorry but I work here and each table only gets 4 chairs” and then took that chair to HIS OWN party of 5. So he was allowed to have 5 chairs, but we weren’t. He then called an individual in my party “a ****ing dick” for protesting. The manager respectfully came to talk to us to his credit, but then only offered a “coaching moment” in compensation for that employee. My party of 5 was not belligerent, not loud, not obnoxious, etc. employees off the clock should not treat other patrons with employer leveraged disrespect. He also took the specific chair from a woman in our party, to provide for his 5 party comprised fully of men. This was nothing short of a lack of respect for paying patrons. Our server was fantastic, and we all tipped her well. Top Golf should not allow its employees to treat patrons this way, and my whole party is extremely disappointed in the absolute lack of resolution

Basically topgolf is the worst managed establishment in it's entirety. We went to book the week before as that's what we were told to do and they did not release the afternoon slots, we then contacted again and told to wait until the Wednesday before, the system then crashed and we contacted again to be told there is a glitch. We have turned up again today and was told to wait 5 hours which we have, we then went back to reception to be told we need to wait another 3 hours..... Horrendous from top golf.

Management are useless

Waited 4 hrs then had to go as boys would miss their own birthday party!
Complete waste of a day!!!

We waited there for four hours. They texted us that that our lane was ready and then we got there and they said we had another hour. To wait

Do Not Go! Awful experience. Food and beverage service was 40 min delays or forgotten about all together. We reserved a bay when little to our knowledge this is a charge Not to be applied to the bill once you show up. You have to pay to reserve and when we asked the manager was obnoxious about it. Do Not Go and if you do be prepared to be disappointed and Starving.

Over priced ,not accurate for decent golfers
For a over priced experience they have it
They had no signature drinks availabledpent $240 golf play golf a good course have more fun

The managers are absolutely horrible to the employees. They do not know how to make schedules. They lie to get you to work for them, and then they treat you like crap until you quit! But if you are looking for a place that’s let’s you underage drink this is your place!

The idea is good, and it could be a good day out. Too pricey and felt rushed by the staff. I understand how a battery chicken feels now.

Not impressed. Was told it would be roughly an hot half wait time. 3.5 hours still waiting and 14 people in front. Apparently people next to us been waiting over 5 hours. Food cold, drinks take ages. WIll NOT come back here again. Save your money and dont bother

Hi my name is james wright and I recently went to play golf in Atlanta at Topgolf facility while I was there I played for 2 hours ordered food and ordered two drinks however I was asked to leave because somebody or some lady said that I was stalking her I have no recollect of that and I was not stalking anyone I feel like I was accused of something that I wasn't doing that's a form of neglect and Prejudice if you would please somebody from your corporate office needs to give me a call back ASAP because I'm really unsatisfied right now thanks and have a blessed day

I gave an event for my spouse, he enjoyed himself because he loves golf. They fail to advise you that the left over hot food you’ve paid for in advance can’t be taken away.

One of the customer service agents- was rude to one of my guests. I stated I wanted self service when I did my contract and they tried to force a server on us. I don’t do sneaky.

The event itself was fun, service not so much, not telling you important details not cool. Will only be doing walk-in service in the future.

I really enjoy going with family and friends for a good game at these unique driving ranges. The games can be a bit pricy and I certainly wish it would be cheaper but I think the fun makes up for it. The staff is very nice and helpful and every time I go I know that I'm going to have a good experience.

Hello, We just finished our visit to Top Golf In Miami Gardens. It is our daughter's birthday and she wanted to have her party there. We booked this event 1 month in advance. We paid 50% deposit upon booking for a 2 hour event. Tonight, we arrived 5minutes prior to our scheduled time.....Ok here we go!
Reception:
we were greeted at the desk and instantly told that all bays are booked and that there was going to be a wait. We informed the girl that we have a reservation for a birthday party. She checked the sheet and confirmed our name and said please wait I will let them know you are here. we waited about 5 minutes at the front, no one came to meet us and tell us what to do. so we went back to the desk and asked the girl again. She directed us to another girl who gave us the number of our bays ( we booked 2) The Bays:
We then walked out to our bays and were greeted by our server. She was very nice! However there was something wrong with either the bay computer screen or her key card because she could not get it working. She needed to contact a manager and he was able to activate our system. However by now it was 20minutes in to our 2 hour time and no one was able to do anything.
The food:
For our event we had ordered 2 Tex mex combo platters. these were brought out to the bay about 15 minutes after we started swinging clubs...The food was average. For the price of this 2 hour event we expected much better quality. Every thing we on our tables, could have purchased at the local grocery for less than $50.00. Water an soda was included but drinks or beer would be an additional cost.
The Golf:
This was fun. It took a bit to get the hang of it....and some picked it up better than others (not me) but all in all it was the fun and everyone enjoyed it.
The drinks:
the drinks were so so......again, for the price?
When our computer showed that we had 30min left, from the scheduled start time. The manager come to us for us to settle the bill. I informed him that we were not able to start when we were scheduled to. He said that he would take care of that and would add 30min of extra play. However, at the scheduled end time everything shut down ( while we were in the middle of a game) our server came and I asked about the extra 30min? she said that they would take care of it from the front. However.....we waited almost 20 more minutes, and the system never came back on. We gave up at that point and decided to leave. the server apologized, but the manager, once we paid the bill.....
disappeared. No apology... nothing.

Overall: I DO NOT reccomend you book a party here. it is over priced and not worth it. Just go to swing the clubs.....and enjoy that.

We planned my son’s 18th birthday here and brought his 86 year old grandmother. She has health issues and in a wheelchair. As we entered with her water (she is on a strict diet with limited fluids) and the manager came on and told us we can’t bring it inside. I explained the issue with measuring her fluids. They didn’t care. They have rules.

Second time to this location. A few months ago, I reviewed Topgolf Jacksonville and a plus for them, they wrote and offered to make it right. I chose not to take them up on it this time.
Improved - the burger and fries were still warm enough to enjoy when they arrived, they brought us two glasses of ice water when we did not order drinks.
The bad - the same and only urinal in the men's room on the 2nd level was out of service for cleaning the full two hours we were there. One of the two in the men's room on the 3rd level was out of service for cleaning.
The golf equipment works fine. It's fun, I will return knowing these are the thresholds Topgolf finds acceptable.

Complete Rip off. Horrible management and below average food.

We had Justina we think her name is, she was so rude to us I think we heard her speak once and the one thing she said, which was very rudely was, what do you want, we saw her talk to every single bay beside us because they were all adults and would tip good but decided to be so rude to us, everytime we talked to her and said thank you she would just shake her head, we had to yell her name for her to come and she acted so mad, then decided to put the whole ticket on my check and I asked her to change it and she didn’t say anything just snatched it, then continued to draw a thank you with a heart on everhone except my check , we also asked for more water multiple times and she never brought it, also received the driest chicken tenders