Toomey Motor Group - Toomey MG Southend Reviews 

232
TrustScore 5 out of 5

4.9

Cherry Orchard Way, Automotive Retail Park, SS4 1GP Southend-on-Sea, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great service Technician explained the service that i had done. Dropped my car at 0800 and recieved call for collection at 09.30 Sarah at front desk asked me if I'd like car washed, extra bonus in my... See more

Rated 5 out of 5 stars

Took car in for a service. Very professional from start to finish. Excellent video of their inspection of my car and some sound advice. Sarah on reception kept me up to date with progress and was very... See more

Rated 5 out of 5 stars

Sarah was extremely helpful when I made my first call as unable to use car as no dash board ,so unable to know speed , or petrol level and no indicators etc.the earliest was weeks away and I have a... See more

Rated 4 out of 5 stars

I booked my car in at Toomey Motor Group Southend for a service and an infotainment system update. The service was completed as expected, but unfortunately the update couldn’t be done due to connect... See more


Company details

  1. Car Dealer
  2. Auto Dent Removal Service
  3. Auto Machine Shop
  4. Car Repair and Maintenance
  5. Motor Vehicle Dealer
  6. Used Car Dealer

Written by the company

New and used MG dealer garages located in Southend and Basildon in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available MG


Contact info

  • Cherry Orchard Way, Automotive Retail Park, SS4 1GP, Southend-on-Sea, England, United Kingdom

  • 01702 820957

4.9

Excellent

TrustScore 5 out of 5

232 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(232)

2,212 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good service

Very good service, clear description of car service and repair carried out, Service desk Sarah very helpful

15 September 2026
Unprompted review
Rated 5 out of 5 stars

Great service.

Great service Technician explained the service that i had done. Dropped my car at 0800 and recieved call for collection at 09.30 Sarah at front desk asked me if I'd like car washed, extra bonus in my eyes so thank you.
After speaking to Sarah who also explained my service to me was was very welcoming and polite.

15 September 2026
Unprompted review
Rated 5 out of 5 stars

Car Service. Great Customer Services

Took car in for a service. Very professional from start to finish. Excellent video of their inspection of my car and some sound advice. Sarah on reception kept me up to date with progress and was very friendly and provided great customer service.

14 September 2026
Unprompted review
Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent. Sarah at reception was so friendly and was very helpful.

11 September 2026
Unprompted review
Toomey Motor Group - Toomey MG Southend logo

Reply from Toomey Motor Group - Toomey MG Southend

Hello Ross,

Thank you for sharing your positive experience with our customer service team! We're glad to hear that Sarah at reception provided a helpful and friendly interaction, which contributed to an excellent overall experience.

Kind regards, Toomey MG Southend.

Rated 5 out of 5 stars

Fast personal serice

Fast, smooth, seamless service and also felt personal, not just another job to be done. Sarah was very nice and friendly but efficient and professional, all in all a great experience

11 September 2026
Unprompted review
Rated 5 out of 5 stars

Sarah was extremely helpful when I made…

Sarah was extremely helpful when I made my first call as unable to use car as no dash board ,so unable to know speed , or petrol level and no indicators etc.the earliest was weeks away and I have a wife who has Alzheimer’s and I need the car for appointments, Sarah was able to rearrange things so I was seen to only a week later.
Booking is was very straightforward, Sarah was friendly and helpful.

9 September 2026
Unprompted review
Rated 5 out of 5 stars

Efficient service from Sarah

Efficient service from Sarah
Kept up to date on cars progress

4 September 2026
Unprompted review
Toomey Motor Group - Toomey MG Southend logo

Reply from Toomey Motor Group - Toomey MG Southend

Hello Richard,

We're glad to hear that our team, including Sarah, provided you with an efficient and informative experience. Thank you for sharing your positive feedback, we'll make sure to pass it along!

Kind regards, Toomey MG Southend.

Rated 5 out of 5 stars

Very kind

Very kind, polite and accomadating.

5 star service.

4 September 2026
Unprompted review
Toomey Motor Group - Toomey MG Southend logo

Reply from Toomey Motor Group - Toomey MG Southend

Hello Allan,

Thank you so much for your glowing review! We're happy to hear that our team provided 5-star service with a smile.

Kind regards, Toomey MG Southend.

Rated 5 out of 5 stars

Thanks for a pleasant experience for my…

Thanks for a pleasant experience for my service and especially Sarah on reception.
Roger Perham

3 September 2026
Unprompted review
Toomey Motor Group - Toomey MG Southend logo

Reply from Toomey Motor Group - Toomey MG Southend

Hello Roger,

We're delighted to hear that you had a positive experience at our service, and we'll be sure to pass along your kind words to Sarah!

Kind regards, Toomey MG Southend.

Rated 5 out of 5 stars

Sarah

Sarah, have a first class service

2 September 2026
Unprompted review
Toomey Motor Group - Toomey MG Southend logo

Reply from Toomey Motor Group - Toomey MG Southend

Hello Geoff,

We're glad to hear that our team provided you with a first-class service. We're committed to delivering exceptional experiences for all our customers, and we're glad we could meet your expectations.

Kind regards, Toomey MG Southend.

Rated 5 out of 5 stars

Excellent customer service

First time using Toomey Southend to service my MG. Excellent and friendly service from Sarah. Very pleased I went there.

27 August 2026
Unprompted review
Toomey Motor Group - Toomey MG Southend logo

Reply from Toomey Motor Group - Toomey MG Southend

Hello Mike,

Thank you for your kind words, we're delighted that Sarah provided excellent and friendly service. We'll make sure to pass on your praise to her!

Kind regards, Toomey MG Southend.

Rated 4 out of 5 stars

Service at Toomey Motor

I booked my car in at Toomey Motor Group Southend for a service and an infotainment system update. The service was completed as expected, but unfortunately the update couldn’t be done due to connection problems. I now need to return for the update, which isn’t ideal and adds extra time and inconvenience.
However, I want to highlight Sarah, who greeted me when I arrived. She was very polite, professional, and made the check‑in process smooth. Her approach definitely improved the overall experience.
A good level of customer care, but the technical issue meant the visit didn’t fully meet expectations.

26 August 2026
Unprompted review

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