Toolkit Websites Reviews 

194
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

After searching around for a few weeks for a Website designer for my company, I was recommended to these guys. I went for an initial meeting with them at a time and day convenient to me. I met with... See more

Company replied

Rated 5 out of 5 stars

Thank you so much to Emily and the Toolkit team for designing my website. Emily understood what I was looking for from the outset and has designed me the perfect website! A fantastic company who know... See more

Company replied

Rated 5 out of 5 stars

A big thanks to Emily and the Toolkit team! They have been so helpful with our website redesign. From day one they have supported and advised our every move towards completing our new website. We... See more

Company replied

Rated 5 out of 5 stars

Our web designer, Lanara, was excellent. We thought we knew what we wanted, but then seeing certain designs/layout, we realised we didn't quite want that. The unlimited design changes were therefore e... See more

Company details

  1. Web designer
  2. also in
  3. Website Designer

About Toolkit Websites

Written by the company

Toolkit Websites are a bespoke web design company based in the heart of Chichester, West Sussex. We deliver excellent quality websites with passionate service and currently have over 1,500 live clients across the UK. Our experienced team design websites that not only look great but work well on all devices and search engines. All of our clients can update their own websites and are less than 3 rings away from our friendly support team.

Whether you already have an existing website or are a start-up company, we’ve got a solution for you.

Choose Toolkit Websites if…

* you like good customer service

* you want a bespoke design

* you need to update your website any time

With over 2 decades of experience building successful websites for small businesses, we have the knowledge to deliver the right solution at the right cost. Toolkit Websites are based in Chichester, West Sussex and are 5 star rated on Google, Trustpilot, Which Web Design & Approved Index.


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4.9

Excellent

TrustScore 5 out of 5

194 reviews

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4.9

All reviews

(194)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A wonderful experience for a complete novice when it comes to technology!

I was really worried about the whole process but the team at Toollkit made it all so easy. I just followed their step by step instructions which were easy to understand. No jargon! We know have a grea glooming website which I am actually enjoying keeping up to date. Anytime I am unsure I just email and I get clear instructions back. The service is brilliant. Lanara was my main contact and she was so understanding, patient and seemed to really love what she was doing. I can't recommend highly enough.

30 May 2012
Unprompted review
Rated 4 out of 5 stars

They do what they say on their tin!

Not knowing where to start or what to do, from the first call from Ramko, everything was handled and followed through in a professional manner. I think they are fairly priced for the service that they offer and, if I have one criticism, it is that - after completion - I was offered 'sitemap' which would assist my ranking with major search engines and would, typically, reduce the time for me to appear from 6-8 weeks to around 1 week. Who doesn't want that but it would have meant a further £95 + VAT - ouch and no! I feel they would be better to include that in the initial cost so as customers like me go away and find that they are 'up there' within a week.... surely that's what we all want... Other than that, I had great help from very nice people and they got it right for me by listening and understanding what I wanted.

30 May 2012
Unprompted review
Rated 5 out of 5 stars

Fantastic service & Highly recommended

I am not very good with computers so I would highly recommend Toolkit websites as they were nothing but helpful to me. I am so pleased with my website as I think it is eyecatching with a classy edge. Updates were done straight away and correspondance was spot on. All in all a top notch service.

30 May 2012
Unprompted review
Rated 4 out of 5 stars

Friendly and very efficient service

The process of developing my new web site was fast and largely pain-free. All the staff I spoke to were very friendly and helpful, and the service was entirely paperless, with everything managed electronically and very efficiently. My only reservation is that it was sometimes almost too quick, and that at some points I wasn't clear exactly what boxes I should be clicking when to move the process on. But any problems were minor, and I'm very pleased with the end result - the new web site is exactly what I want.

12 May 2012
Unprompted review
Rated 4 out of 5 stars

Excellent

I would fully recommend Toolkit. Friendly, efficient staff. Service was excellent. Very pleased with final web site quality.

30 March 2012
Unprompted review
Rated 5 out of 5 stars

TOOLKIT WEBSITES MAKES PERFECT SENSE

The experience and service from Toolkit was excellent. As an artist I wanted my website to have a visual punch and Toolkit understood where I wanted the project to go from the outset and with their unlimited changes policy it enabled me to acheive the look I required. They really understood my ideas for the site and were totally committed to my project. I would recommend Toolkit Websites to anyone looking to build a strong online presence and commend them for their passionate service.

5 December 2011
Unprompted review
Rated 5 out of 5 stars

Very professional a pleasure to work with

This is our second web page that Toolkit has helped us with and the whole process was smooth and stress free. It feels like they are holding your hand throughout the process and always listen to your requirements.

We would never use anybody else for our web designs

17 October 2011
Unprompted review
Rated 4 out of 5 stars

A very efficient service

Toolkit websites designed and delivered my website to my brief and on time. I am very pleased with the end result and with the ongoing technical support I am getting from them. I am very pleased with the service I received.

17 October 2011
Unprompted review
Rated 5 out of 5 stars

Superb peope, superb design, superb website.

This was my first venture into having a website developed and Toolkit Websites made the process easy to follow. They were endlessly patient allowing me to make design changes. My website is very professional looking and I have had many positive comments about it. I would happily work with Toolkit Websites again and have no hesitation in recommending them.

13 October 2011
Unprompted review
Rated 5 out of 5 stars

Gods of Computing

quick and easy access, polite and patient tech staff really know what they are talking about, i carnt thank them enough for there support and guidance, as i am not the best on computers but they put me at ease, I know if i have a problem i can call them for assistance, anytime.

thanking you
Mark.

22 September 2011
Unprompted review
Rated 5 out of 5 stars

Excellent service, good product

Having worked with Toolkit Websites from France and now the UK I would recommend them to anyone seeking a value for money product, from an organised outfit with a fantastic service ethic. Toolkit Websites are not simply a company that takes your money and runs. They work with you to develop a good product, and back that up with advice and a technical service which is second to none. If you are serious and would like to build for the future, then Toolkit Websites is a company you will not regret choosing. Thanks to everyone at Toolkit for their help and advice.

9 September 2011
Unprompted review
Rated 5 out of 5 stars

Great service and support - highly recommended!

I received great service and support from Toolkit Websites which was also very competitive from a cost perspective. Direct contact via e-mail and telephone with a project manager helped to ensure my website captured all the key messages and images that I had specified. They also followed up very quickly with me when I identified some minor issues needing correction - brilliant customer service! Use Toolkitwebsites - they are excellent!

8 September 2011
Unprompted review
Rated 5 out of 5 stars

Excellent and efficient service.

After 5 years of business we were ready for a new website, and I was dreading it as it was extremely difficult and time consuming the first time round.
Luckily I found Toolkit and the whole experience was an extremely pleasant one. The team were so professional; helpful and approachable, important when you aren't very technical!
The email reminders of meetings and the diary on the website logging all meetings and actions taken was very helpful.

Nothing was too much trouble for the Toolkit team, and I would like to congratulate them on a good job very well done.

6 September 2011
Unprompted review
Rated 5 out of 5 stars

Personal service with real expertise

Toolkit Websites went to great lengths to help get our first website up and running; despite all the design changes we went through nothing was too much trouble. Going forward, their help and support has been second to none. Every time I have any dealings with them their staff just could not be more helpful and professional. I use the Toolkit myself to modify or add material to our site and only ring when I need help - and whenever I do it's as if they are sitting by the phone waiting for me to call.

6 September 2011
Unprompted review
Rated 5 out of 5 stars

Excellent aftersales.

Having been a customer of Toolkit websites now for many years, the service is still outstanding, arguably it's getting better and better. Often when a prospect becomes a customer the level of service can dwindle; this is not the case here. Our telephone calls are always answered quickly and if our problems can't be resolved straight away they are dealt with usually within minutes. A very good example of a company which practices what it preaches.

16 August 2011
Unprompted review

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