Toolkit Websites Reviews 

194
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

After searching around for a few weeks for a Website designer for my company, I was recommended to these guys. I went for an initial meeting with them at a time and day convenient to me. I met with... See more

Company replied

Rated 5 out of 5 stars

Thank you so much to Emily and the Toolkit team for designing my website. Emily understood what I was looking for from the outset and has designed me the perfect website! A fantastic company who know... See more

Company replied

Rated 5 out of 5 stars

A big thanks to Emily and the Toolkit team! They have been so helpful with our website redesign. From day one they have supported and advised our every move towards completing our new website. We... See more

Company replied

Rated 5 out of 5 stars

Our web designer, Lanara, was excellent. We thought we knew what we wanted, but then seeing certain designs/layout, we realised we didn't quite want that. The unlimited design changes were therefore e... See more

Company details

  1. Web designer
  2. also in
  3. Website Designer

About Toolkit Websites

Written by the company

Toolkit Websites are a bespoke web design company based in the heart of Chichester, West Sussex. We deliver excellent quality websites with passionate service and currently have over 1,500 live clients across the UK. Our experienced team design websites that not only look great but work well on all devices and search engines. All of our clients can update their own websites and are less than 3 rings away from our friendly support team.

Whether you already have an existing website or are a start-up company, we’ve got a solution for you.

Choose Toolkit Websites if…

* you like good customer service

* you want a bespoke design

* you need to update your website any time

With over 2 decades of experience building successful websites for small businesses, we have the knowledge to deliver the right solution at the right cost. Toolkit Websites are based in Chichester, West Sussex and are 5 star rated on Google, Trustpilot, Which Web Design & Approved Index.


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4.9

Excellent

TrustScore 5 out of 5

194 reviews

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4.9

All reviews

(194)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Toolkit Websites really are a five star…

Toolkit Websites really are a five star company to do business with. I dealt with Andy who is a true gentleman. All the technical literature was explained to me in plain English. Very fast response times to my
questions and always very polite and happy to help me. This is my second website in seven years. My business is expanding and we needed a new website to help us move to bigger premises so that we can take on more work and the new website will help to secure larger projects. All the very best to Andy and his team. Thank you again Toolkit Websites.

4 October 2021
Unprompted review
Rated 5 out of 5 stars

I couldn't be happier with the service…

I couldn't be happier with the service from Andy and the team, they are totally responsive and were extremely patient with me when I sent literally dozens of quite last minute changes!

The quality of the work is 100% and they were both receptive to my ideas, and creative too.

The site looks extremely professional and very 'high spec' and moreover they are excellent value!

Alison Bushell
Company Director

28 May 2021
Unprompted review
Rated 5 out of 5 stars

Genuine care and support for clients

The things I appreciate about Toolkit Websites:

- The continued support offered
- The certainty to have someone that can assist me not only through email but also on the phone and that patiently and truly listen to you
- The genuine and empathetic manner of speaking with me
- The patient support offered after the website has been published
- The care of people that want to make a customer satisfied and looking after their clients
- How thorough the explanation and answer of my queries was dealt with and the follow up

In particular, I would like to mention Andy, Will and the team of developers.

- Andy demonstrated a genuine and very patient way of listening and deal to my needs. He always showed an interest to help, learn more about what I liked and what I did not like. Each query has been taken on board with interest, patience and followed up with care and attentiveness. I felt that Andy was working in alliance and partnership with me. Each time I spoke with him, I felt that there was a genuine and honest willingness to help. This is for me the biggest factor that influenced my satisfaction with the service.

- I found Will extremely easy to talk to with a genuine enthusiasm to help me. I appreciate his efforts and the thoroughness in taking on board my queries. He always took actions to promptly and patiently assisting me; every query was always followed up with clear and efficient updates. In particular, I really appreciate his support given me just before and after the website publication. His efforts and patient work in partnership with the developers helped me very much to get to the result that I wanted with the website.

- The team of developers. Although, I have not spoken with them I felt that they worked hard, patiently and in a very creative way to help me to get the result that I wanted.

19 February 2021
Unprompted review
Rated 5 out of 5 stars

William and Megan here are brilliant…

William and Megan here are brilliant alongside the rest of the team. No matter how small or large the problem, over the past 5+ years they have done everything they can to solve this quickly and easily and explain things. They are flexible, always nice and helpful and a great company to work with. I really recommend using toolkit and they have great guides to support you on their website. It is easy to use and work through even after 5+ years and no real modifications!

27 January 2021
Unprompted review
Rated 5 out of 5 stars

An exceptional team and stunning results!

I am so happy that I used Toolkit to redesign my website, they're exceptional. From the first call with David, to the follow up with Megan and thereafter all subsequent contact they were so helpful, patient and professional.

Like most non techie people I was quite daunted by the website redesign project and didn't relish the process. I need not have feared with Toolkit, the experience was so stress free. Andy was unfailingly patient and accommodated any changes I needed to make as we went along. His design work is exemplary. I also got a new logo which has elevated my brand. I also have to mention William, he was so helpful with all the really technical bits, he was very accommodating and professional. A great team.

The attentiveness to customer service and the fact that they understand that you may change your mind as you go along or see something and not like it even if you've chosen it, is very refreshing! These features stood out in my experience. As we approached the end of the project, I was reassured by their service offer and support so I hope I never have to change web designers!!

If you value professionalism, creativity, responsiveness, the opportunity to reflect on designs and really good work, then Toolkit ticks all the boxes. I now have a stunning website!! Thank you team!!

26 January 2021
Unprompted review
Rated 5 out of 5 stars

Jim - Amcon

The team at toolkit are very helpful - Andy makes the whole process straightforward and simple and the result is a great website with great after service !!!

22 January 2021
Unprompted review
Rated 5 out of 5 stars

10/10 Service

Andy and the team at Toolkits have been patient and helpful throughout the process of getting our site up and running. The team made the process easy and simple and all questions and queries were responded to almost instantly. The team were all professional and provided a 10/10 service!

13 November 2020
Unprompted review
Rated 5 out of 5 stars

100% Customer Service everytime!!!

Toolkits professionalism and customer service has always been 100% in the 3 years I have used their service. More recently having to update my current website and add a new company the whole process from beginning to end has been seamless. Special thanks to Matt and Megan who got my new website up.and running within 5 days! Great communication and I cannot recommend this company enough. Thank you Toolkit Team!

24 September 2020
Unprompted review
Rated 5 out of 5 stars

Toolkit Websites are outstanding!

Toolkit Websites are amazing! The websites they build are incredible but on top of that their passion for customer support is outstanding.

I have had so much support from the team at toolkit,in particluar Megan, Max, Will and the rest of the team that I havent named!

They really go above and beyond to give you all the support you need so you can make changes and tweak your website as you please and when you get stuck they are just a phonecall away.

I definetly recommend using toolkit websites to anyone looking to start a new website as you will not be dissapointed!

19 December 2019
Unprompted review
Rated 5 out of 5 stars

I've had a website that was built by Megan and she was GREAT

I've had a website that was built by Toolkit for about 4 years. I decided it was time to make it a bit more up to date and GDPR compliant and everything I asked for was delivered with speed and excellent quality. They are extremely attentive and supportive and even after I'd signed something off but then wanted to tweak it, they were very reasonable about this request to go above and beyond. Thank you. I'm very happy

22 July 2019
Unprompted review
Rated 5 out of 5 stars

Would Recommend

We are very happy with our organisations new website, it looks fantastic. It was a straight forward process with Tookits and even though it took us as an organisation quite some time to complete, Andy and his colleagues were always available, remained calm and positive.

11 July 2019
Unprompted review
Rated 5 out of 5 stars

Great quality

Great quality, really happy with my wedding website, very easy to use and looks amazing!! I’ve had such good comments and would definitely recommend to a friend to do. Thank you.

23 June 2019
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, now have a fab new website and a secure email messagings system for my company - were so professional, efficient and helped me understand it all!

12 June 2019
Unprompted review

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