Tonetech Luthier Supplies Reviews 

3,635
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, noting that orders arrive promptly, securely protected, and equipped with accurate tracking systems. Consumers also appreciate the extensive selection of quality guitar parts, bindings, and instrument accessories available at very reasonable and competitive prices. Buyers consistently note the responsive customer service and helpful communication when dealing with specific project inquiries. People frequently observe that the specialized components and tools are entirely reliable, making them a preferred destination for musicians and instrument builders. Reviewers emphasize the seamless ordering process and the convenience of getting everything needed in a single place.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, highlighting consistently speedy and prompt... See more

Product

Customers consistently note positive experiences with product, highlighting the high quality of items and... See more

Service

Reviewers mention positive feedback about service, highlighting quick delivery and excellent products.... See more

Price

Clients share positive opinions on price, consistently praising the great affordability alongside efficient... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high standards of the products and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Remember customer service anybody? Yes it still does exist believe it or not and you can find it here . They recently helped me source a part I that I would have struggled to have sorted anywhere els... See more

Rated 5 out of 5 stars

Just needed some veneers, and the colour range and sizes were perfect for what I needed, as was the price. They arrived quickly and we'll protected, so are in perfect condition. I'm sure I'll be getti... See more

Rated 5 out of 5 stars

I’ve been using tonetech for a few years now - they’re main supplier for bindings and purflings. They have an amazing selection and delivery is always super fast. 100% recommend.

Rated 5 out of 5 stars

Purchased 3 separate orders of fretiwre across 3 months. Arrived very quickly and well packaged. Tracking is always on point too. Would highly recommend.


Company details

  1. Musical Instrument Store

Written by the company

Tonetech supplies people who make guitars and other stringed instruments with the tonewoods, guitar building parts, guitar paints, nitrocellulose lacquers and the luthier tools they need. For the professional maker we do our best to make the purchase of high quality components hassle free to help you spend your time making instruments.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(3,635)

69 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, as always. That's all you really need eh? ;oD

31 March 2025
Tonetech Luthier Supplies logo

Reply from Tonetech Luthier Supplies

Thank you for your feedback. Always a pleasure.
Tonetech

Rated 5 out of 5 stars

Great service

Great items reasonably priced. Very fast delivery.

31 March 2025
Tonetech Luthier Supplies logo

Reply from Tonetech Luthier Supplies

Thanks for your feedback. Glad to hear you are pleased.
Tonetech

Rated 5 out of 5 stars

Fretwire

Speedy dispatch/delivery thanks.

24 March 2025
Tonetech Luthier Supplies logo

Reply from Tonetech Luthier Supplies

Thank you for your feedback.
Tonetech

Rated 5 out of 5 stars

Item arrived in timely manner.

Item arrived in timely manner.
Quality fine.
Thank you

17 March 2025
Tonetech Luthier Supplies logo

Reply from Tonetech Luthier Supplies

Glad it arrived in good time. Thank you for your feedback.
Tonetech

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look