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Company details

  1. Office Supplies Store
  2. Printing Equipment Supplier
  3. Toner Cartridge Supplier

Written by the company

Tinte, Toner und Druckerzubehör vom Original Hersteller oder als Recycling-Produkt ▷ 30 Jahre Erfahrung ✓ 1.000.000 Kunden ✓ schnelle Lieferung ✚ günstig


Contact info

1.5

Bad

TrustScore 1.5 out of 5

529 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 37% of negative reviews

Typically replies within 2 weeks

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Rated 2 out of 5 stars

False delivery times

I ordered the standard toner for a Brother printer advertised on TonerMacher's website with 3-5 days delivery. It turns out the product wasn't available and ToneMacher tries to sell the cheaper non-brand version. I insisted on the original and it took 2 weeks to deliver the toner.

12 January 2026
Unprompted review
TonerMacher logo

Reply from TonerMacher

Dear Customer,

we try to offer compatible alternatives, but we fully respect your decision to wait for the original product. We regret the extended delivery time in this case and are working to improve our stock availability and communication.

Kind regards,
Tonermacher.de

Rated 1 out of 5 stars

They are scammers

They are scammers! They steal your money! I have paid for original Epson toners, but I have not received the toners from them. Close your business!!!

5 January 2026
Unprompted review
Show reviews in all languages. (529 reviews)

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