Most surveys are great but some ask things like which "region" do you live in. This is inaccurate as Scotland, Wales and Northern Ireland are NOT regions but countries in their own right. Why not just... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The surveys are mostly okay, some take a lot longer than they say they will, which is really annoying. Also, the vouchers take a long time to come through. Other sites I get vouchers from are either i... See more
Company replied
Toluna is easy to use and has a lot of surveys available. I like that I can earn points and redeem them for rewards. The app works well and the surveys are usually short. Sometimes it takes a bit to f... See more
Company replied
Actually I would have give it a 5 star,it's just that this past few weeks there no voucher for Gcash and I've been waiting, cause I really wanna redeem my points now. Before when it's still available... See more
Company replied
Company details
- Market Researcher
- Media and Marketing Agency
- Media Company
- Online Marketing Agency
- Software Company
- Web Hosting Company
About Toluna
Written by the company
You can also download our app for free and enjoy the experience on the go!  
|
Contact info
United States
- https://www.toluna.com/contact-us
- www.toluna.com
4.2
Great
242K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Reply from Toluna
Hello,
Thank you for your amazing review.
We are delighted to hear such positive words coming from a loyal Toluna influencer like yourself! We'd love to bring your Toluna experience to the highest level!
We are looking forward to seeing you on Toluna for many years to come!
Best wishes,
Toluna Team
Although Toluna is perfect place but…
Although Toluna is perfect place but sometimes having problem for completing the survey
25 July 2026
Reply from Toluna
Hello,
Thank you for your amazing review.
We are delighted to hear such positive words coming from a loyal Toluna influencer like yourself! We'd love to bring your Toluna experience to the highest level!
We are looking forward to seeing you on Toluna for many years to come!
Best wishes,
Toluna Team
Great surveys and incentives.
25 July 2026
Reply from Toluna
Hello,
Thank you for your amazing review.
We are delighted to hear such positive words coming from a loyal Toluna influencer like yourself! We'd love to bring your Toluna experience to the highest level!
We are looking forward to seeing you on Toluna for many years to come!
Best wishes,
Toluna Team
straightforward surveys…
straightforward surveys not always the best payouts for your time
25 July 2026
Reply from Toluna
Hello,
Thank you for your amazing review.
We are delighted to hear such positive words coming from a loyal Toluna influencer like yourself! We'd love to bring your Toluna experience to the highest level!
We are looking forward to seeing you on Toluna for many years to come!
Best wishes,
Toluna Team
Quick and easy
25 July 2026
Reply from Toluna
Hello,
Thank you for your amazing review.
We are delighted to hear such positive words coming from a loyal Toluna influencer like yourself! We'd love to bring your Toluna experience to the highest level!
We are looking forward to seeing you on Toluna for many years to come!
Best wishes,
Toluna Team
Reply from Toluna
Hello,
Thank you for your amazing review.
We are delighted to hear such positive words coming from a loyal Toluna influencer like yourself! We'd love to bring your Toluna experience to the highest level!
We are looking forward to seeing you on Toluna for many years to come!
Best wishes,
Toluna Team
I can not get any payments from you
I can not get any payments from you. As AOAP, I am always in need of cash . BUT I don't know if this is a CON, as I cannot get any money.
25 July 2026
Reply from Toluna
Hello Mr. Ken,
Thank you for sharing your feedback. We're sorry to hear about your experience.
To increase your chances of qualifying for surveys and earning rewards, we recommend keeping your Profile Surveys up to date, as they help us match you with the most relevant survey opportunities. We appreciate your participation and hope your experience with Toluna improves soon.
Please don't hesitate to contact us at https://www.toluna.com/contact-us if you encounter any difficulties, have questions about a specific project, or would like to share your concerns or additional feedback. Our team will be happy to assist you!
Best regards,
Toluna Team
Experience Evaluation
You get to choose the length and they are clear and easy to understand
25 July 2026
Reply from Toluna
Hello,
Thank you for your amazing review.
We are delighted to hear such positive words coming from a loyal Toluna influencer like yourself! We'd love to bring your Toluna experience to the highest level!
We are looking forward to seeing you on Toluna for many years to come!
Best wishes,
Toluna Team
Highly recommend Toluna for shared opinions!
I have had a wonderful experience using Toluna. The platform is incredibly user-friendly, and I love having a voice on major brands. It is engaging, consistent, and always a rewarding experience.
25 July 2026
Reply from Toluna
Hello,
Thank you for your amazing review.
We are delighted to hear such positive words coming from a loyal Toluna influencer like yourself! We'd love to bring your Toluna experience to the highest level!
We are looking forward to seeing you on Toluna for many years to come!
Best wishes,
Toluna Team
My account was blocked
My account was blocked, and I believe this may have been a mistake. I sincerely apologize if I unintentionally violated any rules. I was very close to reaching the withdrawal threshold, so this has been very disappointing. Please kindly review my account and consider restoring it if possible.
24 July 2026
Unprompted review
Reply from Toluna
Hello Samuel,
Thank you for your review.
We have identified your account, and a member of our support team will contact you shortly. In the meantime, if you require further assistance, please don't hesitate to contact us at https://www.toluna.com/en/contact-us.
Thank you for your patience!
Sincerely,
The Toluna Team
I enjoy being part of Toluna but wish I…
I enjoy being part of Toluna but wish I was chosen for more surveys. Great sitr
24 July 2026
Reply from Toluna
Hello,
Thank you for your amazing review.
We are delighted to hear such positive words coming from a loyal Toluna influencer like yourself! We'd love to bring your Toluna experience to the highest level!
We are looking forward to seeing you on Toluna for many years to come!
Best wishes,
Toluna Team
Toluna is such a great concept
Toluna is such a great concept! Very innovative and highly recommended
25 July 2026
Reply from Toluna
Hello,
Thank you for your amazing review.
We are delighted to hear such positive words coming from a loyal Toluna influencer like yourself! We'd love to bring your Toluna experience to the highest level!
We are looking forward to seeing you on Toluna for many years to come!
Best wishes,
Toluna Team
Great platform for surveys and quick rewards!
I’ve been using Toluna for a while now and really enjoy the Toluna community and platform. Taking surveys is simple, and I love that there are games you can play to earn extra points and keep things fun. The platform is user-friendly and very engaging. Highly recommended if you enjoy sharing your opinion and earning rewards in your spare time! Toluna is reliable, straightforward to use, and definitely worth checking out!
25 July 2026
Reply from Toluna
Hello,
Thank you for your amazing review.
We are delighted to hear such positive words coming from a loyal Toluna influencer like yourself! We'd love to bring your Toluna experience to the highest level!
We are looking forward to seeing you on Toluna for many years to come!
Best wishes,
Toluna Team
Reply from Toluna
Hello,
Thank you for your amazing review.
We are delighted to hear such positive words coming from a loyal Toluna influencer like yourself! We'd love to bring your Toluna experience to the highest level!
We are looking forward to seeing you on Toluna for many years to come!
Best wishes,
Toluna Team
Reply from Toluna
Hello,
Thank you for taking the time to review our platform!
Please feel free to reach out at https://www.toluna.com/contact-us if you have any questions or concerns. We would be delighted to offer you a 5-star experience on Toluna!
Looking forward to hearing from you,
Toluna Team
Interesting survey
25 July 2026
Reply from Toluna
Hello,
Thank you for your amazing review.
We are delighted to hear such positive words coming from a loyal Toluna influencer like yourself! We'd love to bring your Toluna experience to the highest level!
We are looking forward to seeing you on Toluna for many years to come!
Best wishes,
Toluna Team
They are one of the most trusted survey…
They are one of the most trusted survey sites that are fair and pay
25 July 2026
Reply from Toluna
Hello,
Thank you for your amazing review.
We are delighted to hear such positive words coming from a loyal Toluna influencer like yourself! We'd love to bring your Toluna experience to the highest level!
We are looking forward to seeing you on Toluna for many years to come!
Best wishes,
Toluna Team
Reply from Toluna
Hello,
Thank you for your amazing review.
We are delighted to hear such positive words coming from a loyal Toluna influencer like yourself! We'd love to bring your Toluna experience to the highest level!
We are looking forward to seeing you on Toluna for many years to come!
Best wishes,
Toluna Team
Every time I say yes to one of your…
Every time I say yes to one of your quiz or surveys I get a message that I am not of demographic that the survey is looking for.
10 June 2026
Reply from Toluna
Hello,
Thank you for sharing your feedback with us and the community. We regret to hear that your experience has been less than satisfactory, and we'd sincerely appreciate the opportunity to change it for the better.
Our surveys are highly dependent on very specific target groups - unfortunately, this means that you cannot qualify for every project that you take part in. We recommend always making sure that your personal information and your profile surveys are up to date and accurate, as this not only ensures that you are matched with the best possible surveys for you, but also increases your chances of qualification.
Furthermore, we understand that you are spending a significant amount of time and effort in our surveys, and we aim to reward our panelists for that! If the system determines that you are eligible to receive them, compensation points will be credited to your account if you are screened out from a questionnaire or if the required number of respondents has already been reached.
Please don't hesitate to contact us at https://www.toluna.com/contact-us if you have any other questions, concerns, or additional feedback—we'd love to raise your experience to the 5-star level that you deserve!
Sincerely,
Toluna Team
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